This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Chrysler 300M. While driving 65 mph, the vehicle stopped in the middle of the freeway. It was determined that the fuel filter was the cause of the failure. Once the fuel filter becomes clogged, it stops the water pump from working and the vehicle will shut off when it reaches 100,000 miles and over. The fuel filter is located in the gas tank. The owner's manual does not mention how to change the fuel filter. The contact spoke with the dealer and they stated that attempting to change the filter would be risky. The failure mileage was 106,000.
- Long Beach, CA, USA
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- Long Beach, CA, USA