This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dashboard crack over passenger side air bag. Dealer will not repair under warranty/dealer cost. Chrysler says dash must be replaced. Concerned about additional cracking and airbag deployment problems.
Dashboard padding cracked around the air bag on the passenger's side compartment/cover area. Consumer had a concern that it may cause a problem with air bag deploying improperly or inadvertently.
My dashboard of my 2000 Chrysler 300M became cracked and couldn't be repaired because out of warranty. Chrysler can't help me with it at all. It needs to be taken care of because this could result in injury.
- Lafayette, LA, USA
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Passenger side dash has a vertical crack that extends for about 4" where the passager side airbag is. The car was not in any kind of accident or situation that would have casued this problem. I am concerned about the functionality of the airbag in the passenger side due to the cracked dash. My son cut his finger on the edges of the crack when he was investigating it as small children tend to do. I called the dealer I purchased the car from because I bought the extended warrenty from Chrysler. The dealer told me it was not covered and a new dash was approx. $1000 to replace. This incident is unacceptable and is concerning to the safety of my family.
The dashboard is starting to crack in three separate locations all surrounding the passenger side airbag creases. It appears this would be a safety issue since it compromises the airbag component where my wife sits everyday to and from work. If the three cracks continue all the way around the airbag will the airbag spontaneously deploy? if I decide to seal the three cracks will this effect the way the airbag deploys (or possibly make it not deploy) to the vehicle passenger?
There was a crack in the dashboard located over the passenger's side air bag compartment. Consumer contacted Chrysler online customer service which advised consumer to have the entire dashboard replaced. Also, it was indicated that this procedure could modify the air bag's effectiveness.
One week ago a 3" split appeared in the passenger side dashboard vinyl near the air bag. My concern is that this is in someway related to, or is going to affect, the operation of the air bag deployment. I understand this is beginning to occur in many 1999 and 2000 300M's. four years seems much too early for a problem like this to occur. The vinyl is still resilient and pliable, not hard or brittle. My local Chrysler dealer (allen jay) tells me they have never heard of it. They suggested I see about having repaired by someone who does vinyl repair. In my opinion this would further affect the deployment of the air bag. Thank you for your time.
Year 2000 model Chrysler 300M. Dashboard cracking on passenger side. Crack is vertical, and is not 2 " long. The car has not been in any accidents that could account for this defect.
A D V E R T I S E M E N T S
- Naperville, IL, USA