This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Chrysler 300M. The contact stated that while driving approximately 35 mph, the front driver seat malfunctioned causing the back of the seat to suddenly recline to a full horizontal position. The vehicle was taken to the dealer who diagnosed that a plastic gear to the seat motor assembly had failed. The contact was informed that parts were no longer available to repair the vehicle. The manufacturer was notified of the failure but no remedy was offered. The failure mileage was 104,387.
I was stopped at a red light vehicle behind me did not stop and rear ended me. Both front seats in my car let loose and the seat backs went fully reclined. My wife and I were both laying on our backs with heads on the back seat. The car was still moving, it was hard for me to get upright and stop the car. Chrysler told me the seats are designed this way. Here is what they said "the seats in your vehicle. Our design to progressively tilt just during a rear impact collision. The idea behind that, is that it does lesson injuries to the front seat vehicle occupants once that happens so that would be a normal occurrence for your vehicle in a rear end collision". I say [xxx]. if someone was in the back the seat would have broken their legs. It was not a"progressive" tilt, they flew back. They air bags did not deploy. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2000 Chrysler 300M. The contact stated that the driver side seat was no longer attached to the vehicle and was able to move while the vehicle was in motion similar to the failure described in NHTSA campaign id number: 03V035000 ( seats:front assembly:recliner). The vehicle was taken to the dealer who advised that the two brackets that held the seat in place were disintegrated and that the part needed to repair the failure was no longer available. The manufacturer advised the contact that because the vehicle was no longer under warranty, that they would not be able to provide any additional assistance. The vehicle was not repaired. The current and failure mileage was 48,934. The VIN was unavailable.
While driving, was rearended by another vehicle, and upon impact driver's seat broke. Driver was in a flat position. Trunk was pushed into backseat. Vehicle totaled, passenger and driver were injured.
A D V E R T I S E M E N T S
- Ocala, FL, USA