This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The manufactured rims on our 1999 Chrysler 300M no longer hold air (rim #lg40rav or lc40rav). All four rims have a slow leak, even after new tires were installed. The local dealer and a few local tire shops have inspected the rims and all concluded the metal rims are defective, they are deteriorating on the inside; all seem to suspect it is likely the rims were made with poor quality metal. Chrysler customer service (800-992-1997, millie, emp#4mc, & her supervisor, robin, emp#5rs) indicates they have no way of knowing why the rims no longer work (suggested a driver may have hit a curb) and Chrysler will not replace the rims or look further into the situation, because the warranty is no longer valid. They indicated that they do not and will not replace these rims unless forced by a recall. The local dealership indicates the replacement cost for the rims is $2,828, the car's value is only worth a little more than twice that amount.
I have been having problems with my wheels for at least 4 or 5 years and have been trying to get Chrysler to replace them. I get flat tires often which is a pain. I am 63 now and do not have help with this. I bought a compressor to assist me in an emergency. I have bee out in snow storms with flat tires. I was told by marketplace Chrysler, rochester, NY that I could buy some wheels to replace the ones I have. The main company daimler Chrysler was contacted by email and telephone and they would not replace them. Both daimler and marketplace have been aware of the problem, but it is too costly for them to correct. I have gone to dunn tires. Rochester, NY. They said that this is a problem in the North. Dunn put nitrogen in the tires which has helped a little, but I still get flat tires. I feel when you pay as much as I have for a car, you do not want to buy new wheels. My coworker told me about your site when I was talking about the problems I was having with Chrysler. I noticed that they made sure that the 300 does not have the same wheel problem. Interesting.
There was a problem with the tires not holding air because of the rims. The issue occurred on all four tires. The problem has been occurring since the consumer purchased the vehicle in August 1999. There have been no accidents.
The contact owns a 1999 Chrysler 300 M. the contact stated that tires were losing air pressure, and has to put air into the tires about two or three times per week. The contact stated that this problem has been occurring since 2001. The contact replaced the tires five times since he purchased the vehicle. The tires were replaced approximately every 30,000 miles. The contact had the vehicle inspected by a dealership, and they stated T there was a problem with the rims of this type of vehicle. The dealership stated the contact needed to replace the rims. The manufacturer stated that there was no recall on this vehicle.
Contact stated wheel rim peeled and caused the air to come out of tires. Two out of four tires were flat in the morning. They rotated them, and eventually all four tires became flat. She talked to the Chrysler dealership, and they told her that the beads in the tire rusted and popped loose. This caused the tires to lose air. The manufacturer said there was nothing they could do about it. Noticed this problem one year ago.
- Akron, OH, USA
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The rim on the front driver side vehicle was causing the tire to go flat, which is affected the driver's ability to control vehicle when on the road. Owner contacted manufacturer and they were aware of the problem.
I had a 1999 Chrysler 300 which developed wheel erosion at 3 years old and 97000 miles driven. A vibration developed that could not be fixed because the wheels could no longer be balanced. All 4 wheels had to be replaced at my expense as Chrysler refused to consider any warranty. Wheels are not a consumable.
The consumer states she has to replace all four tires every six months. The dealer states the rims are corroded which causes a leakage. In warm weather the rims were fine but when the cold had come the tire pressure was checked everyday.
The wheels of our 1999 Chrysler 300M have been leaking for over two years. The problem seems to be the chrome plating over the aluminum. It is scaling and corroding along the edge of the rim, so an air seal is almost impossible. We have had occasion when employees have taken the car and found it to swerve to the left or right - only to find that the air pressure has been depleted to 10-15 psi.
I have replaced 7 Goodyear tires on my 1999 300M as well as one chrome rim (several serious blowouts). The driver & passenger window motors required replacement. Have mysterious 2 inch dashboard crack near passenger side airbag. Replaced sensors (crank case?). chafing wires cause unexpected stalls & failures. Local dealer trying to diagnose current problem-car stalls after shift into drive. Afraid to keep a car with only 42,000 miles. Love the look & room of the car but may be too dangerous to risk stalling on a highway at 65mph or missing an interview.
Initially in May 2002, I had to replace a rim on my 1999 Chrysler 300M because it had cracked due to corrosion (this is what I was told by the technician who discovered it). Now, in 2003, three of the four tires are leaking air to the point where they need to be refilled every week or two. When contacting the service center where I had the work done, they advised me that the 300M & Town & Country mini-vans seem to be experiencing the same type of problems as I'm describing.
A D V E R T I S E M E N T S
- Athol, ID, USA