This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Chrysler 300M. While examining the vehicle the contact noticed a crack in the dashboard near the passenger side air bag. The vehicle was taken to a local mechanic where the dashboard was resurfaced; however, two weeks after the vehicle was repaired the failure recurred. There were no prior warnings. The failure mileage was 70000 and the current mileage was 72000.
Dash on my 1999 Chrysler 300M has a crack on the passenger side where the airbag is located. We bought the car new and have kept it in our garage. The crack is not new it has been there for years. My uncle had the exact same crack in his 1999 300M as well. I've learned via the internet that this is a very common problem. I feel it could be a safety hazard since it exists right over the air bag.
- Brewton, AL, USA
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Soon after warranty on my 1999 300M expired a crack developed on driver side of vehicle. I complained to the dealer and nothing was done. No repair shop would attempt to fix it because they would not want to be responsible for airbag. Months later a split developed on passenger side near airbag. I am very concerned that the airbag may or may not deploy. I now have a 12 inch split on driver side and a 8 inch split over the passenger airbag. It is unsightly and unsafe and effects the resale of the vehicle.
The contact owns a 1999 Chrysler 300M. Therewas a crack in the dashboard on the passenger's side of the vehicle, near the air bag. The failure mileage was 100,000. The contact took the vehicle to three dealers, and no one would repair the vehicle due to liability issues involved with the crack being so close to the air bag. The dealers diagnosis was to replace the dashboard.
5" crack in the dash cover(passenger side) to left of air bag in my 1999 Chrysler 300M. Am hesitant to fix myself due to proximity of air bag, and new dash cover costs approx.$ 1,000.00--300M owners web-site lists this problem chronically.
: the contact stated that the vehicle's dashboard had developed a small crack to the right of the front passenger side air bag. The vehicle was taken to the dealer who determined that nothing could be done to repair the cracked dashboard unless the entire dashboard was replaced. The crack grew larger with time and went from top to bottom. The contact believed this to be a safety defect because it could obstruct the passenger side air bag. Updated 7/18/2006 -
Over the course of the past couple years, I have developed a 7 inch crack in the dash above my passenger side air bag of my 1999 Chrysler 300M. Crack continues to grow and concerns safety. No repairs done due to proximity of air bag.
The vinyl on the dashboard over the passenger-side airbag has spontaniously cracked open all along the crease that was designed to break when the airbag deploys. I wonder if this affects the force of airbag deployment.
It is seemingly impossible to align a 1999 Chrysler 300M, and this has been quite an alarming recent experience for me, having just bought a used one and having changed a lot of front-end suspension parts before aligning and re-aligning. I feel so horrible for the people who bought and continue to buy these 300 cars today. In comparison to my other cars, (a 1993 Pontiac firebird and even an older Chrysler product, a 1986 daytona) which can be easily aligned if all the right parts are in and work well, the 300M simply cannot be aligned it seems, no matter what parts are changed. What a shame for America manufacturing! shame!
My 1999 Chrysler 300M has developed 2 cracks on the right side of the dashboard, on either side of the passenger side air bag. I researched this online and it is a very common problem. The cracks form only on the passenger side and always on either side of the air bag. I tried to get the cracks repaired, but no one is willing to do the work due to the proximity of the air bag. I believe this is much more of a safety issue than simply a cosmetic one due to the following reasons: The air bag is designed to deploy with a given amount of force. In my car, the amount of force necessary to break through the dashboard material is factored into the force of airbag deployment. The dash is already cracked, the air bags may (note, I did not say "will"--I'm not a Chrysler engineer) deploy too forcefully, thereby causing greater injuries to a passenger-side occupant. It's also possible that the dash won't break away properly, causing an excessive amount of dashboard foam or other material to be projected toward the face and body of the passenger-side occupant and causing lacerations and/or eye injuries that might not otherwise be encountered in a medium-speed front-end collision. And it's also possible that if the dashboard is compromised, it may interfere with air bag deployment altogether. Please note my complaint and take any action that your office may feel is necesary to correct this problem. Thank you in advance for your time. Please see this link for others who are havign the exact problem that I am having. 300mclub.org/forums/viewtopic.php?T=3903&start=0&postdays=0&postorder=asc&highlight=garage+door.
The vehicle has a split in dashboard around the passenger airbag. The dashboard has been replaced in 2002 for the same reason. The dealer replaced it free of charge the first time. This replacement was as result of a conversation the vehicle owner had with the manufacturer in detroit. The manufacturer or dealer will not replace it this time. The owner feels this could result in a premature deployment of the airbag. The split appeared six weeks ago, and continued to grow.
The consumer stated there was a crack by the air bag on the dashboard. Another crack formed above the dashboard. The dealer said that they could not do anything about it and said there has not been any complaints. The consumer went online and discovered there was numerous complaints about this problem on the website. The consumer has had numerous problems with this vehicle.
A D V E R T I S E M E N T S
- Lees Summit, MO, USA