This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The air conditioning stopped working with only 20,000km on the vehicle. My friend has a new Chrysler with 200km on it with the same problem. Chrysler is not willing to pay for it even though its a known issue. Very poor service and support from them
At 24K miles this vehicle stranded me in lansing Michigan with the 3/36 bumper to bumper still in effect. My trip was interupted and was offered no place to stay or any transportation to my home. The vehicle would be in the shop for the weekend and two days into the next week. Down 5 days just to return it not fixed with only the software being reflashed. A total of 4 trips to the dealer where purchased with no steering, no shifting and other electrical problems. The radio was replaced, the power steering unit, a major wiring loom, and the loom to the ebrake system. Vehicle lost power steering only to regain it some 20 miles down the road causing the vehicle to swerve. Trans would not up shift. Gps was telling me I was somewhere I wasn't about 60 miles away. This car is a lemon in my opinion, and I no longer trust it or the service of any of the dealers to keep it on the road. Four trips and almost 3 weeks of trouble, and a solution at last. But, is it"???? not even the dealer knows. When asked to contact the regional service rep with Chrysler, the service department agreed, but had no idea when he or she could be reached. Four service requests; a possible solution which may work long term and may not. What now??" and, I have a 2018 Jeep Cherokee which may develop the same problems. Ugh!
A D V E R T I S E M E N T S
- Yellowknife, AK, USA