This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chrysler 300C. The contact stated that the vehicle would move forward even after it was shifted into the park position. In addition, the vehicle would not shut off when the push button ignition was pressed. The contact had to shift back into drive several times and then park to finally get the engine to shut off. Jeep Chrysler Dodge Ram Fiat of Ontario (1202 auto center dr, Ontario, ca 91761, (909) 906-7097) stated that the vehicle was not included in a recall. The contact was referred to NHTSA. The manufacturer was not contacted. The failure mileage was unknown.
On more than 20 occasions, while traveling at speeds in excess of 60 mph, the vehicle abruptly 'shuts off'. everything is completely off. Engine, powertrain, power steering and power brakes. Sometimes there's a warning light that flashes after the shut down that looks like a reddish orange sideways Z lighting bolt. The check engine goes on sometimes and other times it does not. When it goes on it sometimes stays on and sometimes it disappears. I've had 2 Chrysler dealers and 1 independent mechanic run diagnostics and no one can pinpoint the problem. So far, I've replaced the throttle body, hanged the transmission fluid and pan, and had the fuel system cleaned. I'm being told that 'maybe' it's the fuel pump or the power train control module. The [xxx] has only occurred at highway speeds so far. Thankfully, I've been able to pull off on the shoulder every time. That may because I avoid roads with no shoulders and only drive in the right hand lane. This is obviously a very dangerous situation and has rendered the vehicle unsafe for highway driving. I've discovered a current Chrysler recall, U87 that appears to be exactly my symptoms, but my Chrysler dealer could not find a code that proved it. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Purchase this vehicle 11 months ago and 6 months into the car the front suspension started to shake real bad, then a few moths past that, the torque converter went out and was replaced. Know the electrical system went out.
- San Leandro, CA, USA
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- Ontario, CA, USA