This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While stopped at a stop light, one of the radiator cooling fans (plastic) disintegrated, severely damaging the radiator beyond repair. Engine coolant was quickly lost. We pulled off to the side of the road. We had to replace the cooling fans and radiator.
Pulling into driveway, I later noticed fluid on the ground. Opened up hood and found out radiator fan blade broke off and punctured the radiator resulting in having to replace both radiator and fan assembly. Chrysler issued a csn (customer service notice) that this may happen, but no safety recall issued.
We drove the car to Georgia from Mississippi. As we pulled in the driveway we heard a loud noise as something was crumbling. We shut the vehicle off and noticed coolant all over the ground. We called a mechanic and he said the fan tore up and caused the blades to puncture holes into the radiator. It was fixed and as we began to leave we went about5-10 down the road and the car made a loud sound we shut it off instantly and added coolant however the car would not start again. Tried boosting it off and it still won't start. We are being told the engine seized. We had no warning lights come on. Car drove like a perfect car. They did say the oil was 1/2 quart low. We are gonna tow it back to Mississippi to have it fixed
My 2008 Chrysler 300C srt design with the 5.7 hemi dropped a valve seat and broke the #6 piston while driving down the highway. I know this problem usually happens on short driving distances but here is that one occurrence where it happened when engine was at full operating temperature. It starting miss firing while driving and by the time we could get to the shoulder to stop it was blowing smoke like crazy. The car had 127,000 miles on it but trust me when I say this it wasn't from lack maintenance. I love cars and take extremely well care of mine. When I pulled the valve cover to remove the head it was so clean in the valve train that even my friend who is triple master ase certified mechanic said, " [xxx] that's one of cleanest engines he had ever seen. After extensive research I have found out that many Dodge and Chrysler vehicle owners have had the very same issue, maybe just another cylinder where valve seats have just dropped. To my understanding it's the choice in material they used in the seat itself and then pressing it into an aluminum head is where the problem lies. Different metals have different reactions to heat where one metal such as aluminum will heat faster than then the metal used in the valve seat. Causing valve seats to come loose and drop into the cylinder chamber causing catastrophic failure in engines. How can this not be recalled by the manufacturer when it is clearly a manufacturing defect. I'm still making payments on this car and now I'm looking at $5000 to get a remanufactured long block and then paying to have it installed. I feel the Chrysler corporation should be held liable for vehicles that have dropped valve seats. There's no warning as to when it will happen but rest assured if you own a 2003 to 2008 5.7 hemi chances are it will happen to you too. I want what's fair and that's to be reimbursed for cost of a new engine. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B
Recalled ignition had become locked in "off" and "accessory" position. Dealer had to take ignition apart in order to get the key fob released from its locked position. Vehicle has sat on dealership lot since 7/6/2015, waiting for replacement ignition that has been released since 8/26/15, but was originally to be released 7/28/15.
A D V E R T I S E M E N T S
- Tucson, AZ, USA