This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Within the first year I had the vehicle each of the head lights failed. Still under warranty the Dealer determined that the fuses were bad and charged me $90 each time to replace the fuses. I now have an issue with the passenger side head light. Initially it was an interment off-on condition. Now it is continuously off. I have not had this one fixed yet. but I suspect that the fuse block is defective and is not securing the fuse (ie a loose connection), which would be evident.by signs of arcing between the fuse tang and the fuse block contacts. Minor arcing between the two contacts would diminish current flow between the contacts until the light would no longrer come on.
It is obvious that this 2019 Chrysler 300 has the defects that a recall was issued by the NHSTA about. My electrical systems have malfunctioned multiple times causing the vehicle to lock up and die in traffic. The power steering would go out. The car wouldn-??t want to shift. Anything and everything that could read information out wrong was going off. The check engine light. The brake system. Transmission. Etc. just everything was lit up on the dash. The car would lock and unlock on its own. The windshield wipers would come on and turn off by themselves. The transmission is electric too, and it would want to lock up when you tried to shift it to park. This car has truly been a nightmare for me. I was the second owner. It was sold to me by Crain Ford of Little Rock. I was never told anything about any recall.
The contact owns a 2019 Chrysler 300. The contact stated while her son was driving at an undisclosed speed, the vehicle inadvertently lost motive power. As a result of the failure, the contact's son pushed the vehicle to the side of the roadway. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a general electrical failure and advised the contact to take the vehicle to the dealer for assistance. The vehicle was then towed to the dealer, who confirmed the diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 84,000.
This has happened a few times. First, I started my car, after being driven for awhile, then it immediately shutoff and the abs system, traction control, emergency brake, and other lights lit up on my dash and showed in messages -??service power steering, -?? -??service abs system, -?? and -??service electronic stability control.-?? Meanwhile, my power steering goes out, brakes, and air conditioning stop working with all the lights on my dash lit. Then, when you park and turn it off, it won-??t start again. Doesn-??t even try to start. This also has happened while driving and I had no choice, but to drive it or be stuck an hour from home at 1am. This not only puts others in danger, but myself with no brakes and power steering.
- Campobello, SC, USA
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Touch screen may freeze disabling driver from adjusting climate, audio, navigation, user manual, and all other on-board screen functions. While frozen screen remains on even after vehicle has been turned off.
So, when I am finishing a call and I try to hang up, it freezes the screen up. When this happens the call counter on the screen is still going like I am on the call when I am not. I have to disconnect my phone in order to use it. Then I have to pull over and go in the trunk and pull the radio fuss out so that it will clear everything out and then I can reconnect my phone and use the hands free again. When it freezes up, I can change anything, none of the buttons on the screen will works and the screen gets really hot to touch. Secondly when I go to crank my car sometimes whether it is a cold crank or not it may a hitting nose and it sound like it is coming from the back left side. That can happen several times a day or sometimes it doesn't happen at all. This is a new car for me so I don't know why I am having these problems and I work hard to finally be able to afford what I like for it to give me problems from the start. I have reached out to the dealership where I got it from but haven't hear anything back and the has been happening for a while. Please help. So many dates so I am just going to put the last time it happened but the problem started late November 2020 when I got the car.
BRAND NEW CHRYSLER 300 W/<1100MI UCONNECT UPDATE ERROR CODE 20 VEHICLE INOPERABLE CONDITION VIN: [XXX] ATTEMPTED SERVICE CENTER TODAY (X3) AGAIN... EXACT PART NUMBER OBTAINED FROM PREVIOUS SERVICE VISIT(S) USED PART SENT IN OPEN BOX WRONG DEVICE DELIVERED! (STOLEN OR INTERCEPTED) SO SAD COME BACK ANOTHER DAY? AUGUST MADE BE BETTER TIME FOR PARTS NEED NOW A FOURTH (4TH) VISIT TO DEALEARSHIP BY APPT NHTSA: "NO BACKUP CAMERA" COMPLAINT FILED WE ARE GOING ON MORE THAN A MONTH NOW BEFORE RESOLVE NO REPAIR PARTS AVAILABLE (X3) REPLACED AUTO BATTERY PULLED RADIO FUSES (DEALER PERFORMED) DEAD FOR A WEEK NO ONBOARD SCREEN NO OPERATIONAL MENUS THANK YOU FOR YOUR CONSIDERATION AND/OR ASSISTANCE [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO BACK UP CAMERA" AVAILABILITY UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO REARVIEW MIRROR DIMMER" FUNCTION AVAILABILITY Chrysler's Response(s): [TODAY] Hello, my name is Dave. I'm calling from Chrysler case management regarding the case that was escalated up for the 2019 Chrysler 300. I understand that you're working with Chapman Dodge in Scottsdale regarding an ongoing concern with the radio. I have reached out to them and requested the information. We need to determine what involvement we need to get started and what the next steps are. Essentially. I'm available Monday through Friday from 10 a.m. To 6:30 p.m. Eastern, and my number here is 844-378-0597. My extension is 406-0076. Thank you. Hello, this is Michael from Ram Uconnect customer care. Just give me a quick call in regards to your new Dodge Challenger. Actually, this was a Chrysler 300 was not seeing the VIN number. But basically need the the part is on order confirm with the dealership that they made a mistake and they they put 2 orders under your name. One of them was for a different customer, but they were able to track it Down based off the serial ID number. That one was already installed. This one is currently showing an ETA of eight to twenty two. Twenty Twenty-One. But yeah, we got involved. We got it expedited. We're going to try to see about getting it sooner. It's currently being shipped from the supplier. So it hasn't actually started ship off. Basically what they're doing right now is they're trying to get it released. And that's where we're at. So, yeah, it's currently shipping from the supplier by that when I mean is there trying to release it so often. Do you have any questions" Feel free to give me a call" My telephone number's going to be 100-860-6632 extension 30478. Hope you have a great evening. Bye. CHAOS@CHRYSLER
BRAND NEW CHRYSLER 300 W/<1100MI "UCONNECT UPDATE ERROR CODE 20" VEHICLE INOPERABLE CONDITION VIN: [XXX] ATTEMPTED SERVICE CENTER TODAY (X2) NO REPAIR PARTS AVAILABLE REPLACED AUTO BATTERY PULLED RADIO FUSES (DEALER PERFORMED) "NO BACKUP CAMERA" "NO A/C & HEAT CONTROLS" - A/C FULL ON/OFF ONLY "NO RADIO / NO NAVIGATION / NO EMERGENCY" DEAD FOR A WEEK NO ONBOARD SCREEN NO OPERATIONAL MENUS THANK YOU FOR YOUR CONSIDERATION AND/OR ASSISTANCE [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I was in a "at fault" accident in Sept 2020 in my new car because the instrument panel failed to stay on started glitching while on the freeway hit tire in the road. Car insurance went up because of the points against my record. The Chrysler Corp has a recall on the same make and model but not my VIN number. My car is experiencing the same problems as the recall. I need the insurance company to remove the points and sue Chrysler for this accident that was very dangerous. I have videos of the car still glitching while Im driving for a few seconds to a few minutes at a time. Driving at night with the instrument panel glitching is very dangerous and I need help.
The contact owns a 2019 Chrysler 300. The contact stated that there was an abnormal sound when the ignition was turned to the on position. The contact stated that the failure recurred several times. The vehicle was taken to Sierra motor mall located at Sierra motor Inc ' bill walsh auto group located at 510 East norris dr, ottawa, il 61350, however, the technician was unable to duplicate or diagnose the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,500.
I park my on 3/25/2020 coming from running errands about an hour later my horn just was going off by itself. I had to hit the alarm to stop it than it will go off every 20 to 30 mins.
Takata recall the (did) digital information dashboard stopped working after the car was off for 8 hours while I was at work, when I got off work I turned the car on and everything else worked but the dashboard wasnt lit up with lights/ I wasnt able to see the speed I was going/ wasnt able to see my RPM gauge/ I wasn't able to see my tire pressure, battery voltage, how hot or cold my engine was, oil pressure, oil life etc. I was forced to drive home after this occurred which was frightening due to the fact I couldn't see my speed.
A D V E R T I S E M E N T S
- New Caney, TX, USA