This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2018 Chrysler 300 radio/infotainment/U connect system fails at the most inconvenient times. The screen will go black when backing causing the back-up camera to become inoperative, the system will drop phone calls, switch between radio stations, navigation will become inoperative. This has created some safety problems, especially when backing and using the navigation functions. It has also prevented me from using the hands free function when making and receiving phone calls. The touch screen started delaminating in November of 2021 and is progressively getting worse. Chrysler really needs to fix this problem before someone is injured.
The console monitor, which is part of the UConnect system, is experiencing a delamination of the screen. It started a few months ago at which time the problem was mainly cosmetic. The screen can be seen peeling away in the upper area. For the past few weeks parts of the screen along the peeling line activates, as if someone was touching the screen. This happens sporadically, but is increasing in frequency. It has become extremely distracting while driving, as it suddenly changes audio inputs and channels. In navigation mode, it changes locations on the screen or tries to cancel my navigation.
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.
The sunroof is leaking and water has ran into the radio causing the touchscreen to start going crazy and can not operate a lot of the functions it does. It ended up turning on defrost and fogging up the windshield and I ran into oncoming traffic. I have brought this to my dealer on multiple occasions and they will not repair said the car is out of warranty.it will also call people on the phone And trying to hang up have taken my eyes off the road and have had several close calls with it doing this.
Noticed water damage on rear driver side pillar had mechanic look found water comming in from sunroof track. the drain hose was still attached and unclogged water began to leak behind the rear grab handle and light. This seems to be a defect by manufacturer and have seen alot of the same complaints.i was worried the water could cause a short maybe fir behind headliner.
- Paw Paw, WV, USA
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The radio, heat/AC unit, temperature moves up and down by itself, maps, etc... Took my car to my local dealership for routine oil change. I inquired about why my radio was on a constant browse" The technician explained that this has been a common issue with the Chrysler 300. Since then the issue has gotten worse. I feel if this is an issue that is happening in other Chrysler's maybe is should be fixed by Chrysler? This is my second 300 I love my car but this issue in a 2018 300 S" Help Please I did get an estimate from Myrtle Beach Chrysler Jeep Jared Stickley Service Advisor 785 Jason Boulevard Myrtle Beach, SC 29577 843-448-1191 Estimate $1015.80 Part #z8396531AC $810 Labor 1.0 $130 Tax & Shop Fee $1015.80
A software update came on my screen when I driving. I pushed the update button on the screen and it started to update it stopped at 44% and then my car battery started losing its charge. After a few days the battery was dead and had to jump it to get it started. I took it to the dealer they said I would have to pay for it. I called uconnect they assigned me a case number to give Chrysler where my car has been for 5 days.
The navigation system screen is jumping all over the place and changing things I have not touched like the heat/ac, heated seats, stereo, bluetooth, aux and anything else that is controlled by he screen. I have no way to stop it. All of this while the vehicle is sittig still.
The factory installed navigation system(digital/analog instrument cluster) is jumping all over the place. Turning on things that I have not touched. The heat comes on then then the air, then the radio jumps from station to station, then the uconnect and anything else it can changing like it has gone crazy. I can't control any of the controls.
I have found that going at lower speeds, like accelerating from stop, or driving thru a parking lot, the transmission jolts the entire car. Like it is slipping in and out of gear. It also seems to shift really hard in to second gear, not all the time but is just getting worse. The vehicle only has 26000 miles on it and has been serviced at the correct intervals. Also electrical issues with passenger side window motor, it does not want to roll up. This has happened 4 or 5 times in the last 2 weeks. Usb hook up for our phone does not recognize the device, after changing to a different port, still the same result.
Have several 'bugs' with stereo/nav/uconnect. Radio presets disappear. Nav volume decreases on its own. Bluetooth use interrupts nav...my local dealer and 'uconnect case manager' told me months ago that I need a new system yet it hasn't been approved/ordered. Very disappointed with Chrysler customer service.
Adaptive cruise control frequently fails to work as designed. Vehicle will frequently fail to detect vehicles (in all conditions, and all different types of vehicles) in front of it and not only fail to slow or stop, but instead accelerates. This has required manual braking multiple times to try and stop in time. Additionally the adaptive cruise fails to recognize cars in its lane and will randomly panic brake when there is no vehicle in the lane, it appears picking up a vehicle in the next lane over. This occurs on straight roads as well as curved, with flat as well as varied elevation. Lastly, vehicle threw 3 codes for transmission sensors as well as egr (U0402, U0402pd, and P1dd2) while casually driving. This caused the check engine light to come on as well as vehicle to go into limp mode. This caused a dangerous incident while trying to pass a vehicle. Vehicle is in shop for issue on 4/26.
I have had the car to the dealer twice for this same issue and it's back again. They said it was something that was not done correctly when they can was made. Say it a problem with the wiring harness, the repaired it last time and I fee it should have been replaced and not just make an attempt to repair. I purchased the can brand new and expected them to stay by their product and replace any problem parts that are found. Now I have to take off time from work again to have this issue addressed. The car can be parked and the day time running light with come on and go off at will. The front parking sensor will stop working out of the blue because I get an error message on the dash. Then it will just start working again. Same with the front right fog-light does the same thing come on and goes out at will...
A D V E R T I S E M E N T S
- Grove, OK, USA