This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Back up camera problem screen either turns blue or is scrambled. This has been going on off and on for the past year sometimes it happens immediately upon putting car in reverse and other times whine in the middle of backing up. The car is with the dealer now Also door panels are separating from the front doors I have heard this is a common problem with these cars and I'm not sure if it could affect side door airbags.
Front driver has lifted. Took the car in to have it repaired and they have no resolution. On 9/12/2022 I attempted to exit my vehicle and the panel had lifted such that the door would not open. The only way to exit my car was to climb over the center console to exit the vehicle. Only way to get door open after was to continue to pull up on the panel so I could place the locking mechanism in it's proper place. This could have been a severe safety hazard.
UNKNOWN. My door panels on all doors, aside from the drivers door are all warping away from the windows. It has gotten so bad that my doors will not lock every time. I have done a lot of research and apparently this is a safety issue b/c airbags have deployed unexpectedly, or have not deployed during accidents causing harm. The fact that I am a single, female, traveling nurse and my doors will not lock at times is definitely NOT ok. I took it to a shop when I had to get a scrape fixed and asked about the door panels. They were the ones to tell me that this is such a huge problem with my make and model of car that they never are able to get parts in for months at a time, and even when they do it is the same parts that I have and people always come back with the same problem. The fact that Dodge/Chrysler knows that this is an ongoing issue for their cars since 2014 and they refuse to fix the issue prior to putting them on the market is outrageous. I paid almost $30,000 for this car with the expectations that it would be safe, look like it did when I first purchased it (as long as no accidents happened etc). I am going to do whatever I can to make sure that this gets the attention it deserves b/c big cooperations like this should not be able to screw over their customers. Especially when it puts our safety at risk.
A D V E R T I S E M E N T S
- Apple Valley, CA, USA