This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The uconnect 8.4 radio navigation can't find a satellite to operate properly. Also the screen is delaminating and making it so selected buttons don't work. Since this is an information and entertainment system that controls everything, including radio, navigation, and hand-free phoning, temperature of the seating, it causes a huge distraction while driving. And the gps not working causes location problems. I believe this also is how the company can find the vehicle if lost. I have taken the vehicle to the dealership and they can do an update but also state that the this could cause the entire system might not work at all afterwards. Not guarantee that this won't cause more harm than good. As many of these systems that have this problem, there should be a recall to fix this.
Over the last month I noticed that my brakes would feel funny sometimes, like they were going to just grab suddenly vs stopping slowly. Then yesterday, 2/27/24, I received a warning that my ESC and ABS systems needed service and that I no longer had AWD capability. The message would stay on for several minutes, then shut off for several minutes, then come back on again.
I am currently experiencing electrical issues with my radio and backup camera. My radio will only play one radio station and nothing else. I cannot use bluetooth or apple carplay from my phone to my radio. The radio volume does not work as well, the backup camara sometime stays on a black screen causing vision impairment issues. The radio sometimes plays really loud noises causing me to get very distracted. If someone can please contact me regarding these issues. I do not feel safe driving my car due to these electrical issues as they're causing serious distractions while I drive.
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2017-2019 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.
My UConnect system periodically goes berserk and the radio changes from FM to AM, flashing on the screen between the radio and navigation system. Bluetooth won't work. My heat control settings do what they want. My backup camera sometimes stays on. The whole system sometimes shuts down than comes back on. The back up camera issue started about a year ago and is sporadic. The radio/navigation/heating issues just started about a month ago. This too is sporadic. I never know when it is going to happen. It is extremely distracting!!!! I can take the vehicle to the local dealer for inspection upon request. I will actually need to call to get this fixed, but I am hoping to receive a recall as I have read that there is/was a class action lawsuit for UConnect problems. These issues just happen right out of the blue, there is no warning of any kind. Needless to say I am not happy!
- Enfield, NH, USA
Search CarComplaints.com for these popular complaint phrases...
The vehicle components started failing first with lighting and electrical malfunctions. Due to the concerns I was on the way to the mechanic on 9/16/23 when the air bags deployed on the passengers side without any impact. The Vehicle is at Chrysler dealer on central avenue Albany, NY and available for inspection. I had just dropped off my grandchildren this could have severely had a horrible impact had they been in car. Not to mention it scared me, I was not sure what was happening. I was scared to get back in the car. I was driving on interstate this is scary for anyone driving with no visibility. Chrysler currently has the vehicle since 9/19/23. I have reached out to dealer and Chrysler Corporate office with no result. They always say they will get back to me. Unless I reach out they do not respond. Claim # [XXX] with Chrysler corporation. They vehicle has been inspected by manufacturer James Brozovich on 10/26/23 works with Bosch automotive service solutions Work #(734)979-5827 Cell # (586)215-8547. The radio would blink in and out and if radio worked headlights did not work. If headlights worked radio and dashboard light did not work. Air bag light and engine light came on one time when on the way to the shop. Vehicle was on the way to shop due to electrical concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Delaminating screen causing all sorts of issues while driving. Changing stations, favorites, attempting to make calls which could lead to calling 911 in error, turning back on after I-??ve turned it off trying to avoid the car from calling randomly, adjusting climate, etc. all on its own. This is a known issue since 2015. Class action lawsuits have been filed. This is a huge safety hazard and a recall should be done. This is going to cause many crashes!
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 15-18 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.
The radio that controls the air and heat calls for help 911 and backs up cameral Navigator to place go in and out it has a very bad electrical problem that shut the car down. It also calls 911 server times.
The Uconnect screen has delamination in it that is causing ghost punches on the touch screen. I have ad this screen replaced back in 2018 for the same issue and its now doing the same thing. It is very distracting when it starts to call people due to the ghost touches or its messing with the radio or general setting for the car.
The center console control that has your heat, radio, seat heat control, car temperature control as well as phone and navigation system started acting nuts.Dash started running navigation system to random destinations with distance and time then it would switch to phone and start calling random phone numbers in my contact list.tried to call 911 and could not connect and told me to try calling from my cell phone.like another report i read about this separation of glass on this display may very well be the cause but don-??t know for sure. This is the first time I had this problem and with today-??s computers on these new cars I worry if it will start taking over control of car functions and drivability issues.I have been a mechanic for more than 40 years and never seen anything like this.Hope someone will look into this problem before someone gets hurt.
The screen on the vehicle is separating from the back side of the screen creating a streaking effect that will automatically push buttons while driving or turn the radio on and off. This is the main system for the car controls and can cause driver safety issues.
Uconnect radio delamination. Unable to control many vehicle features as radio jumps around. Could not get climate control to direct heated air during this Texas winter storm. Radio controls all setting and radio will jump around changing setting on it's own.
Blank screen, voice scrambled with incoming and out going calls and I have to press the hold button and immediately press off to recover conversations. Radio screen looks as if there is screen peeling from inside the screen. Most of screen is clear and looks as it should but about an inch from the top is a different color. The screen is constantly flipping from 1 screen to another.
The back up camera does not function. The car has 50,000 miles and less than 3 years old. No damage was done to the unit, it just began not functioning properly. Unable to view anything from the camera view when engaged.
A D V E R T I S E M E N T S
- Las Cruces, NM, USA