This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door panels are separating from all interior doors. Separating has caused issues with doors locking and airbag deployment. This is an issue the manufacturer has been aware of for years yet still manufactures cars with this issue. Chrysler and Dodge vehicles. Issue is so common that replacement parts, which are not covered by manufacturer's warranty and can cost anywhere from $1000+ per door, are backordered.
The door molding on the passenger side is now over 1 inch pulled away from the window because of heat. The door molding may cause issues when/if the airbags are deployed. Now two other doors are having the same issue but not as large of a gap between the window and molding.
Both front door panels severely warped to the point of Cracking and causing the door locks to bind and to also cause the possibility that side air bags may not deploy as designed or deploy prematurely. Warranty and Extended Warranty refused repair claims citing manufacturer defects. Repair estimate over $2000.
Unknown, plastic around window frame is popping off. I believe it to be due to heat however was advised it may cause side air bag deployment issues. After googling I found this to be a known issue
- Attleborro, MA, USA
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My door panels are peeling away from the area where the trim and window meet on my driver side and passenger. Upon research, I've discovered this is an issue going back ever since 2014 with Chrysler and Dodge vehicles Upon further research, this issue can lead to issues with side air bags not being able to possibly be deployed (I have not experienced this),driver & passenger window being affected by heating and cooling of the AC (I've experienced this with my windows not being able to adequately defrost fast enough, as well as my windshield), and issues with the doors automatic locks not locking. Hundreds of thousands of Chrysler & Dodge owners have experienced this and evidence can be found online, especially in forums - in particular Mopar Forums and Reddit. My vehicle hasn't been inspected by Police, Insurance, Manufacturer in particular to this issue, as I've discovered there's nothing can be done since I'm out of warranty and refuse to pay for this. No warning lamps of that nature have illuminated. This has been an issue since late 2018, early 2019 for me. I've owned my vehicle since May 2018.
Door panels Peeling away at the seams. Doors won't lock properly and Reports of it affecting side airbags. This is happening on all 4 doors of my vehicle.
Side airbags deployed without collision and seat belts not working.... I was driving vehicle on the on ramp to get on the highway going about 45 mph and I had to suddenly hit the brakes hard due to wet road and side airbags deployed out of no where. Consumer stated vehicle has not been driven and parked in the garage.
While vehicle is on and running "service air bag system" message randomly appears and disappears when the vehicle is in park or in motion. Service air bag indicator light also illuminates randomly after message is displayed and then goes out after a random amount of time has elapsed. Took vehicle to local Chrysler dealership and they said that it maybe be one of several known issues that they are aware of but no recalls have been issued on any of the possible safety issues that maybe causing the notification. They would not be able to do anything to the vehicle to fix the problem for sure and guarantee the air bags actually will work when needed.
The contact owned a 2016 Chrysler 300. While driving 60 mph, the contact rear ended the preceding vehicle. The air bags did not deploy. A police report was filed. There were no injuries. The vehicle was towed to a salvage yard and deemed destroyed. The manufacturer inspected the vehicle and the contact was informed that the cause of the failure could not be determined after reviewing the electronic data collection. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The failure mileage was approximately 43,000.
The contact owns a 2016 Chrysler 300. While driving 20 mph, the steering wheel seized, which resulted in a front end collision. The contact stated that the power steering and air bag indicators illuminated. The air bags did not deploy. A police report was filed. The front end on the driver's side was damaged, but the vehicle was not destroyed. The contact sustained injuries to the right knee, chest, and lower back. The contact's wife struck her head on the passenger side window and sustained a back injury. Medical attention was required. The vehicle was towed to an independent mechanic and repaired. The vehicle was not diagnosed at the time. The dealer was not contacted. The contact called the manufacturer and was informed that there were no recalls for the failure. The failure mileage was 30,000.
A D V E R T I S E M E N T S
- Hondo, TX, USA