This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
It says a recall on my car was fixed 2014 I purchased vehicle 2022, but just recently it has started just shutting off while driving it. Completely dying. Simular to the alternator recall P60
I have a serious problem with headlights: At night 1. low beam headlights are so weak 2. high beam does not add much to the already weak dimmed low beam. 3. Chrysler should recall these headlights for safety concerns.
Driving in town apprx. 35 mph check battery notification appeared on dash for the first time within 5 minutes the lights dimmed all dash lights began to blink message on dash said power saving mode and car shut off about 4 minutes later
At 7:30 pm on the fdr drive approaching exit 17 at about 45 mph. My Chrysler 300 went completely dead while driving with my children in the car. No warning the car just came to abrupt stop sliding for about 10 feet before fully stopping. The engine went dead the light went off I couldn't steer nothing on the car works, never seen anything like that in my life. Thank god it was still bright out so I can and other driver was able to see me to avoid hitting the car otherwise we could of been dead or a very nasty accident. The nypd came ask what happen they said it's the alternator I used a jumper I had in the back to jump it it started I exit the highway it stop dead again no warning on 125 St. The officers activated the shift lock and help me push it to the side of the road. Where I paid $217 to have it towed to brooklyn. Called star Chrysler Sunday explaining what happen they said their service dept closed Sunday. Called back 7 am Monday, they won't even come tow or send a tow truck. Miss terry telling me it's my responsibility to have the car towed to them. I paid another $190 to tow the car from brooklyn to queens village NY. Got there they insist I leave the car and go home don't even want to say why the car almost killed me and my kids. Tuesday 7 am I called for an update miss terry said we didn't get to look at it yesterday we'll try to get it in today, is she kidding me. That so irresponsibly
Taillights stopped working. No breaklights and not turn signals. Dealership has no idea for the failure. There are several units with this problem. This is a safety issue and a state traffic violation.
- Brandon, MS, USA
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I have a 2013 Chrysler 300S. While driving at a speed around 45 mph in city driving, car stalled in the middle of an intersection while turning left at front of oncoming traffic. Seconds later the car shut off completely leaving me with no or little control over steering. The radio turned off, lights in car started flashing on and off, screens on the dash turned white, and all error lights on dash turned on. Burning electrical/rubber smell filled the car. All issues identical to the NHTSA campaign number: 14V634000. I checked my VIN to see if my car would be covered but it was not included in the recall. Upon further research there has been numerous complaints on exact models of my car that were also not covered. I am very thankful my car was able to get out of the way of oncoming traffic before another vehicle hit us because my kids or myself probably would have been seriously injured or even worst, killed. Once car came to a complete stop, I tried restarting the vehicle. The car would try to start but the engine would not even be able to turn over. All lights and switches inside the car were not working properly. Lights turning on and off, heater was blowing when we had it set to ac, pushing on the break would turn off all lights in the car, etc. I hope with all the multiple complaint, and potential to cause serious injury, they will consider recalling the additional models of alternators they are clearly having the same defects.
The contact owns a 2013 Chrysler 300. The contact stated that the low beams and the parking lights were extremely dim. Upon parking during evening hours, the visibility was poor on the low beam headlights and the parking lights. The contact also received notification of NHTSA campaign number: 14V634000 (electrical system) and stated that the part was not available for several months. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The failure mileage was not available. Updated 7/10/15 updated 03/01/16.8jb
The headlights on this model are the worst I have ever seen. Forward vision is severely limited and side vision is practically non-existent. The only incident I have had so far is impact with a raccoon that damaged the front fascia but the raccoon could just as easily have been a person or larger animal. Chrysler needs to address this issue promptly before there is a fatal accident.
Headlights are nearly useless. Car cannot be driven safely at night. Dealer states headlights are aligned and working normally. State vehicle inspenction stated headlights aimed ok. This is a known problem and needs to be addressed before a pedestrian is hit or someone drives off the road. It is unsafe to dirve on interstate at night over 40 mph because you overdrive your headlights. If there is no one to follow you are out of luck. One must drive side roads with hi beams on all the time. Headlights aim is computer controlled and cannot be adjusted. Turning off the capability of the headlights to move side to side with steering does not help. My 2006 chrylser 300 did not have this problem and our 2102 Dodge charger does not have this problem. I will gladly submit vehicle to nstsa for inspection/test.
I purchased a new Chrysler 300S and the very first time I drove it at night I could not believe how dim the headlights were. You can barely see 10 - 15 feet in front of you. I have since been looking into changing the bulbs to something else to see if that will help. It's very dangerous to have that kind of limited vision. I live in a very rural area and there aren't many street lights in my neighborhood. This is something Chrysler needs to find a solution to and fix for all of us driving unsafe at night.
Just purchased used Chrysler 300 in clermont fl.from Chrysler dealer. Drove the car home to tn. Our home is rural area in subdivision on lake and most roads in this area are rural hwys. And streets. The day after getting home my wife and I went to dinner at restaurant approx. 25 miles away. By time we started home it was dark and immediately, as soon as I turned onto unlit state road, visibility on low beams was almost non existent going downhill and in dips. The low beams illuminate only 10-20 ft. In front of the car with almost no side illumination in dips and downhills. Other drivers with same complaint call it a shutter or tunnel effect and I agree. Side roads and street turns are very difficult as you can not see either readily. Since then my wife drove the car and had to come home in dark and said see nearly wrecked because of the problem and refuses to drive it at night. This is very serious and extremely dangerous defect in design and must be addressed before (if it not already) serious accidents occur, reading Chrysler forums shows this is not knew problem with many complaints contributed to this situation.
The lighting on this car is unbelievably bad. When I purchased the car, I drove it home at night, and almost put it in a ditch twice, due to substandard lighting. Even with the high beams on, it was difficult to see the road. I took it to the dealership the next day and they adjusted the headlights to the upper limits. I can now see better with the low beams, but the high beams shine into the trees. When I took it back to the dealership again, they said that there was nothing they could do beyond what they had already done. I have been reading other complaints of the same safety issue, and it is obvious that this problem in not unique to my vehicle, but extends to the Chrysler 300 built in 2012 and 2013. Lack of proper lighting presents a definite safety hazard at night, and Chrysler should be made to fix this problem before someone is killed because of it.
The headlight brightness on the 300 model are just terrible. I took it back to the dealership to try to adjust the lights. The dealer told me that these lights are not adjustable and this is how they came from the factory. I explained to them at night I drive with the high beams on and no other cars flash their lights. The low beams do not light up the road even with the fog lamps on. The dealership told me that this was a huge problem on the 200 series but have not heard about this on the 300. This is a safety defect which will result in death. This is a serious issue.
Chrysler manufacture is aware and has acknowledged the safety issue pertaining to the lighting or rather there the lack of lighting. What is it going to take for something to be done ?? fatalities. I was assured that they would resolve the issue however I am still driving a car that I paid good money for and can't drive at night. I took my car back to the dealership on three occasions for them to adjust the headlights as there is no lighting to the left or right sides in rural areas. After the 2nd attempt to correct the problem unsuccessfully one of the technicians that worked at the dealership met me the next evening at night and saw for himself and he reported to his bosses that there was a very serious problem. The dealership advised and gave contact info to directly contact Chrysler this was on 6/27/13 the following day received email and a ph. Call stating that the design team at Chrysler examined the identical model and acknowledged there was a definite safety issue assigned a case# and quote " there is in fact a factory defective flaw/characteristic in the design of the car pertaining to its headlights" unquote. I have almost ran over a mother and child out walking, I have been in 2 ditches and a inch from going into the river not to mention the animals. There is no excuse for dragging their feet it was explained to me that with it being a luxury car they didn't have enough complaints as luxury cars were seldom on rural roads especially at night. I am a disabled veteran been thru a lot and it would be a shame to meet my maker due to the self absorbed exec's at Chrysler. I fill certain that they wouldn't for a second pay for a vehicle that couldn't be safely driven at night. I have all of the dates and P.O.C.'s the case # assigned by Chrysler please resolve the issue before it takes an innocent life if it hasn't already..
The lighting is so poor on rural roads that you must drive with the brights on. The low beams only work for the first 15 feet or so and then when going down a slight decline the far distance or "night horizon" just disappears like a curtain dropped down from the top of the windshield. You literally lose sight of the road. Same situation when turning. Its really scary. I spoke with the service manager and he said he drove one home and almost ran off the road. He agrees with my problem. I'm told there is no fix. If this is not addressed I guarantee there will be accidents with this car. I'm told if there are enough complaints something will be done by your organization. Help--I don't want to die for something like this.
There was no crash but there is a huge safety issue. The headlights on the car are the worse I've ever encountered (owner 12 cars). When you turn the corner on a un lit street there is a big blind spot left and right. I have almost already hit 3 parked cars close to the cornet because you cannot see them nor the curb. Even driving on a road it looks like there are blinders on the lights left and right. Checked with the dealer and there are no adjustments to be made. I don't understand how this huge safety issue escaped everyone's attention. Can you please respond to this issue.
A D V E R T I S E M E N T S
- Saint Paul, MN, USA