This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chrysler 300. The contact stated that driving on multiple occasions while driving at various speeds, the infotainment panel went black and did not work as intended. Additionally, the contact stated that the message -??Wrong Gear/Change Gear-?? was displayed. The contact stated that several unknown warning lights were illuminated. The contact stated that on another occasion while in neutral, the vehicle failed to shift into park as intended. The vehicle was taken to a dealer twice however, the failure was not duplicated. The vehicle was not repaired. The contact stated that years later, the vehicle was taken to an independent mechanic where it was diagnosed that the infotainment system needed to be replaced. The failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
The alternator ceased up on me while I was driving on 7/12/2019. This almost caused an accident! I was driving around 55MPH and the steering and brakes completely locked up. I couldn't turn the wheel or stop my car. Eventually I slowed down and barely got the steering wheel to turn so I wasn't stuck right on the highway. My car was towed to a mechanic that replaced the alternator. I later received a recall notice in the mail for the alternator and have been trying to get reimbursed.
Per the local dealer inspection the PDC unit has faulty wiring which caused the fuse to burn severely in turn things begin to randomly stop working no sound from radio, doors will not lock at times, back up camera goes in and out.
I own a 2013 Chrysler 300C luxury 5.7L it ran fine as of April 5th 2021. On April 6th 2021 the car suddenly wouldn't start. Cranked forever and would eventually start. Had 0 oil pressure but just had an oil change a few hundred miles before. Codes were presented on the odb2 scanner tool. The car itself said something about a short or something. Tried everything I could to fix it and nothing worked. Eventually all the screens and gauges begin to seize out and the car dies. Won't even start. Battery was also checked and fine.
Hands free module quit working, common problem with Dodge/Chrysler, ac will not recirculate causes only outside air to be drawn into the cab, cause is malfunctioning/bad humidity sensor about the resr view mirror, driver heated seat quit working, left headlight quit working, bad hid ballast. The gas and brake pedal assembly will retract on it's own while driving. The transmission W5A580-nag1-722.6 either shift extremely hard 3-4 4-5 or slips in between the gears causing the engine rpms to go way up and then either falls back into gear or causes a neutral and will not go back into gear until you either drop below 18 mph or completely stop and either put the car in park and back into drive or shut the engine off for about 10 seconds and start it back up. After the flare between gears it is stuck in 3rd gear or limp mode with a check engine light dtc read P0730 through P0735. Literally have to carry a diagnostic scan tool with me to clear the codes. Its extremely dangerous and always happens in the worst places like getting on the interstate or on busy city streets almost causes an accident because you have no choice but to pull over and stop no matter where you are or the conditions around you... these are all very common issues with this car, it would be nice if Chrysler would make it right...
- Pisgah Forest, NC, USA
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The hands free module malfunctioned and no longer pairs with my phone. After looking into solutions online I found many forums where several people have had the same issue.
As I was driving, all the warning lights came on. I pulled over placed the car in park, but the car was stuck in the run position but was not running. I disconnected the battery via the negative terminal and proceeded to reconnect it. I have power to the exterior and interior lights gas and trunk door, but nothing as far as cluster panel or starter button. I placed the car in neutral and pulled it home, the dash and radio came on, I assume due to the wheels turning bringing power through the alternator. After some thorough research, I found that there was a faulty alternator on these cars for recall.
I replace the battery cuz it seem that it wagong bad dint want to start the car and after running it for a few minutes whit a new battery it did the same the remote start was working then it just stop my reverse camara also stop working my radio shuts down when I turn the steering wheel and it drains on the battery fast
My 18 year old son was driving the car at about 40-50 miles an hour on a very busy street in bellevue Washington, a city he's not familiar with when the car suddenly shifted into park and would no longer accelerate. He had to think quickly and by the grace of god he was able to momentarily get the car in drive and pull over into a driveway. Once stopped the car would not shift into any other gear, it would revert back to park regardless of what gear you shifted it into. We tried to shift it into drive and it reverted back to park. This is the second very serious situation I've had with this car. The fuse happens over a year ago when the car just stopped running in the middle of driving. I almost got hit by a bus but luckily I was also able to think quick nd turn into a urgent care parking lot. It was a faulty alternator that was a part of a recall. I am very scared to drive this car and do not want my so. To ever drive it. It's supposed to be a second car for him to drive but its unsafe. I want Chrysler to pay me out of my loan as I never want to drive this car again and I still owe $15,000 on this car.
My trunk is constantly popping, it was staying shut as long as the car was locked. Now it's popping all the time, when I turn on my car, when my cars off but I'm pumping gas, while I'm driving. It's crazy 😜. I brought it to the dealership but they thought it was my key fob. That's not the issue. What could it be"?" one day when it was super snowy out my car was parked and locked outside of my house and the alarm started going to off so I went out to see what was going on. My truck had popped. This has been happening for months
Driving in town apprx. 35 mph check battery notification appeared on dash for the first time within 5 minutes the lights dimmed all dash lights began to blink message on dash said power saving mode and car shut off about 4 minutes later
I turned on the vehicle and after few minutes the car shows battery mode on the screen. Right after that the vehicle smells with a strong burn fume from the engine. Then the vehicle turned off and went dead no electrical power at all. Thanks god I was parked when all this happened. No one was able to jump the car with another battery to get it started.
At 7:30 pm on the fdr drive approaching exit 17 at about 45 mph. My Chrysler 300 went completely dead while driving with my children in the car. No warning the car just came to abrupt stop sliding for about 10 feet before fully stopping. The engine went dead the light went off I couldn't steer nothing on the car works, never seen anything like that in my life. Thank god it was still bright out so I can and other driver was able to see me to avoid hitting the car otherwise we could of been dead or a very nasty accident. The nypd came ask what happen they said it's the alternator I used a jumper I had in the back to jump it it started I exit the highway it stop dead again no warning on 125 St. The officers activated the shift lock and help me push it to the side of the road. Where I paid $217 to have it towed to brooklyn. Called star Chrysler Sunday explaining what happen they said their service dept closed Sunday. Called back 7 am Monday, they won't even come tow or send a tow truck. Miss terry telling me it's my responsibility to have the car towed to them. I paid another $190 to tow the car from brooklyn to queens village NY. Got there they insist I leave the car and go home don't even want to say why the car almost killed me and my kids. Tuesday 7 am I called for an update miss terry said we didn't get to look at it yesterday we'll try to get it in today, is she kidding me. That so irresponsibly
NHTSA recall number: 17V-435. For the past eight months I have tried to have this service recall taken care of. I have brought my car to my local dealership multiple times and was told that the parts have not shipped yet. I have made multiple documented phone calls to the recall Chrysler customer care handling the recall for me and failed to get the replacement part. Chrysler has been delaying the recall parts so that the vehicle warranties run out. On 4/11/2018 at 1 pm Chrysler alternator started smoking. All the units in the cars were fried. Would not shut off I had no control of anything. I also have a video of what happen and getting little help from Chrysler.
I drove my car in the morning. It seemed like it was going to stall when driving home. Parked the car. Latter got in my carto start it and it made a odd sound. I looked at the dash and check engine light. Lightning bolt. Anti lock wer lit. Ive not been able to start my car since. 3 months. 2013 Chrysler 300 touring. It started reading 2 codes P0850 now its reading 7 codes. Never got it to turn over. Also my battery is draining.
17V-435 recall. Message light shows on dash saying "battery saver mode". take car to dealer who cannot understand why msg is showing. Runs diagnostics and cannot find any problem. Says does not have parts to replace the alternator that is on the recall. 6 days later the car stops in the middle of the busy 4 lane road, dash light flashing, then flashing lights stop and car is dead, engine and all. Called dealer, no answer. Called aaa. Tow truck towed car to nearest auto repair shop. Auto repair shop found a defective alternator and battery damage. Repair shop had no problem finding a replacement alternator. Replacement battery not available.
Fca recall T36/NHTSA 17V-435 notified six (6) months ago regarding alternator diode thermal fatigue which may result in alternator failure while driving and causing a risk of crash. Also, may develop a resistive short circuit that can result in heat, smoke and/or fire originating within the alternator. As of 01/09/2018, I fortunately have not experienced a problem. The manufacturer states they do not have the parts to resolve the problem. I am of the opinion they have no intention of resolving the problem. If they wait long enough, we will forget about this recall. Would the NHTSA please intercede regarding this matter?
A D V E R T I S E M E N T S
- Dracut, MA, USA