This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down a busy highway my car began to have electrical issues with the lights blinking and display going in and out before the vehicle cut off in the middle of the road. I had three children all under the age of five.after having it towed and inspected a refurbished alternator was put in due to a recall (new ones were on back order). Last week my power steering went out while I was driving. I couldn't move the steering wheel at ali. I called the insurance company to send assistance to no avail. I replaced the power steering fuse the next day and after dropping my son off to school, it went out again in the middle of the road. Luckily, I had purchased extra fuses in the event it went out again. I took it to the dealership that did the work before, where they told me the only thing that would fix that problem would be to replace the power steering pump because its electrical. Having electrical issues that affect your ability to operate the car while you are operating it is extremely dangerous and frightening especially when you have children aboard.
My 2012 Chrysler 300 limited has had two recalls (T36 & V01) at first, the power steering was affected and then the vehicle finally died. I had to stop driving the car before it died because it would not pass inspection with the T36 recall and finally, I have been unable to renew my registration. I have contacted service three times and have not received a call back.
The contact owns a 2012 Chrysler 300. The contact received notification of NHTSA campaign number: 17V435000 (electrical system). While driving approximately 30 mph, the "power steering mode enabled" indicator illuminated. The contact called herb chambers Chrysler Dodge Jeep Ram Fiat of danvers at 978-774-8840 (located at 107 andover St, danvers, MA 01923) and was informed to bring the vehicle and leave it at the shop. The contact was also informed that the technician would not be able to inspect the vehicle until five to ten days and a loaner vehicle would not be provided. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 57,533. Parts distribution disconnect.
Takata recall. The contact owns a 2012 Chrysler 300. While driving approximately 30 mph, the steering wheel became difficult to maneuver without warning. The vehicle was towed to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 76,012. VIN tool confirms parts not available.
The power steering went on the my 2012 Chrysler 300S with a 5.7L V8. The steering started getting stiffer and stiffer until you needed two have both hands firmly on the wheel to make it turn. The steering went from normal to totally manual and very difficult in about 5 min. I drove the vehicle to a repair facility, however steering was extremely difficult.
As I was driving on a city street, my alternator shut down causing everything electrical to stop functioning. I lost control of the vehicle and the brakes were not responding as well. The car kept rolling until I hit a curb.
This is the 2nd time I am sending a complaint about the 2012 Chrysler 300's and the safety issues associated. My vehicle has some sort of electrical issue. This electrical issue used to sporadically affect my vehicle in various way, however lately the issues have become more frequent and aggressive. The frequent and aggressive activity are as follows: Sometimes my bluetooth will not connect so I would turn off and restart the vehicle and the bluetooth would immediately connect. Sometimes the power seats will not heat. I would pull over turn off the car and restart the vehicle and it would start heating up. Sometimes the back-up camera flickers and has a severely distorted image. Sometime the image of the camera is perfectly crystal clear. The main concern is my power steering is electric and I do not have a power steering pump. When I am driving and making a turn out of no where the steering gets really tight and I almost have to force the car to turn. When I park the car and let it sit for a while then the steering is fine again. This is a major safety issue. I have had the vehicle serviced and everyone says that the battery alternator and starter are all perfect. They cannot find anything wrong. Clearly there is something wrong with my vehicle. This has been happening since 2013. The attached images show the backup camera flickering and distorted images. Exactly 2 minutes later I restarted the vehicle and the images were perfect. I also have videos to share if needed.
The contact owns a 2012 Chrysler 300. While attempting to make a turn, the steering wheel hesitated to maneuver without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering fluid was leaking and the power steering hose or pump possibly needed to be replaced. The leak was repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 10V475000 (steering). The failure mileage was 11,060.
The contact owns a 2012 Chrysler 300. The contact stated that while making a right turn at approximately 15 mph, the steering wheel seized without warning. The vehicle was taken to a dealer, where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was repaired. In addition, while driving approximately 15 mph, the vehicle stalled and the instrument panel illuminated. Also, the contact stated that fluid was leaking from under the front of the vehicle and the vehicle started smoking. A police report was filed and no injuries were reported. The vehicle was towed to the dealer, where it was diagnosed that the transmission needed to be replaced. The contact mentioned that the transmission had been replaced on three other occasions approximately every 10,000-12,000 miles. The manufacturer was notified of the failure. The failure mileage was 1,000. The VIN was not available. Updated 09/15/15
The contact owns a 2012 Chrysler 300. The contact stated that while driving at 45 mph, the ABS warning light illuminated. In addition, the steering wheel seized and the contact was unable to shift the gear lever into park. The emergency flasher illuminated independently. The vehicle was taken to a dealer who diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 59,000.
Around 3 weeks ago. My ESC light came on I wasn't sure exactly what it was at first. I did a search on the internet and noticed that there was information about a recall regarding ESC light. So I called the recall phone number and they checked with the glendale Chrysler and set me up a appointment for one week later at 9am. The day I went to the glendale location when I arrived I went up and spoke with the person who was handling my situation. I thought being that I had the 9am appointment and I waited one week I would be the first priority. Instead several people went ahead of me and they didn't even look at my car till 1pm. At the end of everything I was told I would have to pay to get this problem fixed. I felt as if they was not really trying to help me and tried to come up with another reason why the light was on. So I went home and called the recall number back and explained to them I wasn't comfortable with the situation. So they called the downtown la location and they said they don't have the part and they cant order the part. The representative then called the inglewood location and they said they would forward the information to the supervisor and someone would get back in a couple of days. That call was made on wed July 15th and as of today July 20th I have not heard anything. From what I understand this light coming on can cause loss of control of the vehicle and I cant get any help with fixing this situation.
While driving on parkway, battery light saver comes on car, instrument panel goes hay wire just starts lighting up gauges going crazy. Steering wheel locks up car cuts off, lucky I was the only vehicle on the road manage to stop car bye hitting a embankment, when I pulled over black smoke was coming from the hood. Could smell something electric burning. Car cut off and would not start had toed to the dealer.
We left our home to run an errand away from home. We were on our way back home when in my car we heard a bell or like a ring.. all of a sudden our car stalled in the street while we were driving it car turned off and my husband could not get it in gear or stopped. The radio turned off the lights went off & heater came on I started smelling something burning and then my husband tried to start the car it started then stopped and then he wasn't able to stop it my daughter and I started flipping out both crying we were scared in traffic and our car just stopped and we could not even get it out of neutral. We called the roadside assistance and a wrecker came in the mean time we are broken down in a very bad of town stranded. We had the car towed to tomball Dodge where we bought it from. We let the dealership know that this is our one and only car and we have no other means of transportation and we needed everything handled quickly and we need a rental car or a courtesy car or something. Dealership told us they have to get with Chrysler as there was a re-call on the alternator - we also called the Chrysler recall assistance team and told them what has happened and they said the dealership has called them. Problem is we looked the recall up on safercar and there is no remedy not yet available so according to the Chrysler recall center they will be putting on another defective alternator since remedy is not available. Very very unsafe and can't seem to get any answers from any one. In the mean time I am the one suffering here a. with no car and B not even a rental due to the fact that Chrysler can't figure it out. In the meantime me and my daughter will be driving in an unsafe vehicle until Chrysler has a remedy. Thank god! we had just exited the freeway and were down on feeder or our car would have shut down on a major highway and we could have been killed.
A D V E R T I S E M E N T S
- Glen Burnie, MD, USA