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Chrysler Recall S27: Driver May Exit Vehicle When It Is Not In PARK
2012 Chrysler 300
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Power Train — Automatic Transmission — Control Module (TCM/PCM/Tecm)
- Summary
- Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
- Actions
- Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
- Documents (54)
- Manufacturer Notices(to Dealers,etc) - Safety Recall Communication Guide 2016
- Auto Park Feature YouTube Link
- Recall 573 Report-Amendment 3
- Recall Quarterly Report #1, 2016-2
- Manufacturer Notices(to Dealers,etc) - Dealer Recall Communication Guide 2016
- Manufacturer Notices(to Dealers,etc) - combined dealer letter and owner letter file for Safety Recall S27 / NHTSA 16V-240 – Transmission Electronic Shift Lever
- Manufacturer Notices(to Dealers,etc) - Dealer Addendum Cards
- Manufacturer Notices(to Dealers,etc) - 06/17/2016 Safety Recall Technical Advisory (S27-1)
- Remedy Instructions and TSB - June 2016
- Manufacturer Notices(to Dealers,etc) - 05/24/2016 Safety Recall Technical Advisory (S27)
- Recall Acknowledgement
- Defect Notice 573 Report
- Chronology
- Manufacturer Notices(to Dealers,etc) - Thursday, May 19, 2016 Subject: “Fleet Recall Communication – Please upload to portalâ€
- Manufacturer Notices(to Dealers,etc) - Copy of Owner Letter
- ELECTRONIC SHIFTER QUICK REFERENCE INFORMATION TO ENGAGE PARK (P)
- ISSUED Interim Owner Notification Letter(Part 577)
- ISSUED Owner Notification Letter(Part 577)
- Manufacturer Notices(to Dealers,etc)- Dealer Recall Communication Guide 2016
- Manufacturer Notices(to Dealers,etc) - 04/22/2016 New Safety Recall Advanced Communication – S27042216
- Remedy Instructions and TSB - Revised June 2016
- Remedy Instructions and TSB - Revised July 2016
- Remedy Instructions and TSB - Revised III July 2016
- Remedy Instructions and TSB - Revision IV July 2016
- Remedy Instructions and TSB - Revision IV July 2016
- Electronic Shifter Quick Reference Information To Engage Park (P)
- Remedy Instructions and TSB - Revision II July 2016
- Recall 573 Report-Amendment 2
- Recall 573 Report-Amendment 4
- Manufacturer Notices(to Dealers,etc) - Revision V August 2016
- Recall 573 Report-Amendment 5
- Recall 573 Report-Amendment 6
- Remedy Instructions and TSB - Revision VI August 2016
- Manufacturer Notices(to Dealers,etc)- Safety Recall Communication Guide 2016
- Manufacturer Notices(to Dealers,etc) Safety Recall Communication Guide 2016
- Recall Quarterly Report #2, 2016-3
- Remedy Instructions and TSB - Revision 7 September 2016
- Remedy Instructions and TSB - Revision 7 September 2016
- ISSUED Renotification Notice
- ISSUED Owner Notification - No Further Remedy Needed
- Recall 573 Report-Amendment 9
- Owner Notification Letter(Part 577) - Second Remedy Needed
- Manufacturer Notices(to Dealers,etc) - 11/02/2016 Safety Recall Technical Advisory (S27)
- Manufacturer Notices(to Dealers,etc) - Small EVAP Leak, SCCM, and 8-speed Auto Park REFERENCE BOOK AND TECH NEWS October 2016
- Recall 573 Report-Amendment 7
- Recall Quarterly Report #5, 2017-2
- Recall 573 Report-Amendment 8
- Recall Quarterly Report #7, 2017-4
- Remedy Instructions and TSB - Revision 8 July 2017
- Recall Quarterly Report #3, 2016-4
- Recall Quarterly Report #4, 2017-1
- Manufacturer Notices(to Dealers,etc) - 07/11/2017 Safety Recall Technical Advisory (S27)
- Recall Quarterly Report #6, 2017-3
- ISSUED Renotification Notice
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