5.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,038 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chrysler 300 lights problems

lights problem

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2011 Chrysler 300 Owner Comments

problem #6

Oct 312014

300 6-cyl

  • 55,000 miles

A D V E R T I S E M E N T S

I was driving and my battery safe mode light was on. The vehicle all of a sudden began displaying other lights such as my engine light and a car with skid lines below it light. All of a sudden I lost power in my navigation system while driving my other lights began to turn ( mind you it is 9:30 on halloween night). My car begins to stall while I have my son, and 3 other children in the car. Luckily I was able to pull off of the road (safely with my lights out) into a school. Never one did I get a warning that my car would shut completely down. Turned vehicle off and back on in hopes of getting back up and running and to no avail. Had to get my car towed the following morning. This could have resulted in an accident had I been on my way home on a busy I-10 hwy. Luckily I was dropping my brother off and never made it on the hwy. Took the vehicle to the dealership and they told me it was my alternator. The vehicle was purchased brand new 3 years ago and should not be having this safety issue. Car is outside of warranty and I paid for the dealer to repair the alternator but when I requested my defective alternator back they refused to give it to me without paying them an additional fee. I wanted to take the alternator to get inspected by another mechanic for further inspection.

- Katy, TX, USA

problem #5

Oct 112014

300 6-cyl

  • miles
On October 11, 2014 I had driven my car twice that day. That evening while dropping my little cousin back home, my car started sputtering, lights started blinking and the car cut off and would not turn back on. It was completely dead, no power or nothing. I am highly disappointed in Chrysler. I have had this car not even five months and this has happened. Now it's just sitting in my yard and I am having to catch a taxi to work. It to beautiful of a car to just sit there. I took it to the dealership and they completed a diagnostic and said it was the alternator and they want $800 to repair. Can't afford to fix it, because all of my money is going towards taxi fare, and the warranty doesn't cover repairs. Just imagine if I were driving with my kids in the car and this happened.

- West Columbia, SC, USA

problem #4

Jul 052014

300 6-cyl

  • 36,650 miles
While coming a stop, the instrument panel showed a 'system error' light and the vehicle shut down. It would not restart and was completely dead. Traffic was impeded and a series of accidents were narrowly avoided. After towing it to the dealer, I'm told that the likely culprit is the alternator which "are known to go out on these cars, right around the expiration of the warranty, " according to the service technician. Warranty on this part is 36,000 miles and my car was at 36,650 miles. After yelling and screaming, the technician said he could lower the cost from $1,100 to $900. When pressed, he said the price for the alternator alone was $600, excluding any labor. I am furious that this is a 'known problem' and yet there has been no recall and from the list of other complainants on this site, it's obvious that this is a consistent and dangerous problem. I believe that the NHTSA needs to review this problem and address it. My options are limited. I need my car back. Hopefully, when I get it returned to me, the problem will be gone. Buyer beware, apparently, this is a dangerous and pervasive problem.

- Ontario, CA, USA

problem #3

Mar 012013

300 8-cyl

  • 12,670 miles

A D V E R T I S E M E N T S

While driving at night on a non illuminated road the headlight beam extends about 12 then angles to right and left. When turning left or right there is no illumination to right or left when turning. Making the turn is like driving into a black hole. There could be a person or impediment in the way and it cannot be detected. A solution is for the headlight beam to angle to right and left much closer to the front of the car. I have discussed this with Chrysler case # [xxx] and deacons Chrysler, mayfield village, Ohio. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Highland Heights, OH, USA

problem #2

Mar 082012

300

  • 3,900 miles
The contact owns a 2011 Chrysler 300 limited. The contact stated that when driving downhill, the headlights would not illuminate the roadway straight ahead. In addition, the side headlights failed. The headlights were not able to be adjusted. The dealer was notified of the failure who advised the contact that they could adjust the headlights, but the adjustment would cause the headlights to shine too brightly into on-coming traffic.the contact was advised to purchase after market headlights but the contact declined. The manufacturer was not notified of the failure. The failure mileage was 3,900.

- San Bruno, CA, USA

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problem #1

Oct 212011

300

  • 8 miles
The contact owns a 2011 Chrysler 300C. The contact stated that the head lamps were fogged on the inside of the casing, making it difficult to see at night. The dealer replaced the external light casing, but the failure recurred. The manufacturer was notified and assisted the contact with the repairs. The failure mileage was 8 and the current mileage was 300. The VIN was unavailable.

- Royal Oak, MI, USA

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