This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chrysler 300. While driving 45 mph, the vehicle stalled and various electrical functions failed. The vehicle failed to restart. The contact pulled the vehicle over to the side of the road to observe the vehicle and noticed a burning odor and smoke fumes. The vehicle was towed to the contact's residence. The vehicle was diagnosed by an independent mechanic who stated that the alternator failed and needed to be replaced. The vehicle was repaired, but the remedy failed. The contact stated that the VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was not made aware of the failure. The failure mileage was 88,000.
The contact owns a 2011 Chrysler 300. While driving 45 mph, the message board displayed going into battery save mode and the navigation, radio, and message board failed to function. The instrument cluster panel failed to illuminate and eventually the vehicle stalled. Upon further inspection, the driver noticed smoke emitting from the front of the vehicle as well as a burning odor. The driver was unable to restart the vehicle. The vehicle was towed to a dealer. The technician diagnosed that the alternator needed to be replaced. The technician repaired the vehicle with a defective alternator due to the part not being available to repair the vehicle. The VIN was included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 70,000.
The contact owns a 2011 Chrysler 300. While driving approximately 65 mph, the vehicle stalled. The vehicle failed to restart. The failure occurred on several occasions. The dealer stated that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 29,000. Updated 02/18/15
The contact owns a 2011 Chrysler 300. The contact stated that while driving approximately 35 mph, the vehicle stalled without warning. The vehicle was towed to a dealer, who stated that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 59,500.
- Fairhaven, MA, USA
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The contact owns a 2011 Chrysler 300. The contact stated that while driving, the ABS and traction control warning lights illuminated on the instrument panel. The vehicle then began to decelerate independently. The vehicle was towed to the dealer for inspection where they stated that the alternator had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.
A D V E R T I S E M E N T S
- Athens, GA, USA