This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler 300. While driving on an unfamiliar road at 20-25 mph, the contact went into an embankment and crashed into a tree. The contact sustained injuries to the neck, knee, and back. Medical attention was provided. There were no warning indicators illuminated. The air bags did not deploy. A police report was filed. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer and dealer were not contacted. The failure mileage was 182,000.
I took my car into the autonation dealership located at 11200 North fwy, service road E, fort worth, tx 76177 for service in mid 2016. While speaking with the service advisor regarding the work being performed on my car. I advised I had received information regarding the recall and asked if they could replace the damaged part since my car was already there. They said they didn't have the part yet but that they would call me once they did. I asked how long it would be until the necessary part (s) to fix the recalled issues. Their response was that they didn't know but that they would notify me when they had the parts. I was told to just continue using my car until the parts arrived. I expressed concern about continuing to drive the car with a faulty air bag especially since my 14 year old often sat in the front passenger seat with my younger son age 2 1/2 sitting directly behind them. I stated I am permanently disabled and sometimes cannot drive so my husband and my care assistant often drove for me thus putting even more people at risk. After not receiving notification from the dealership 2 months later, I called several times, leaving messages yet didn't receive a response. I feel I have been more than understanding and patient. That day I bought my car to the dealership I should have been provided a rental car comparable to my 300 to use until the parts arrived and my car fixed. I have been driving around now for over 15 months in an unsafe vehicle. I would appreciate some assistance please in resolving the issue. Our recall should have been managed with providing me a rental car similar to my 300 until the parts arrived and our car fixed. What steps do I need to take to get my car fixed and us a rental? any assistance you can provide would be greatly appreciated please. I am hearing impaired so communication via email is best.
Takata recall. The contact owns a 2010 Chrysler 300. While driving approximately 45 mph approaching a light, the contact had a seizure and crashed into the rear of another vehicle. The air bags failed to deploy. The contact sustained injuries to the neck and sternum that required medical attention. A police report was filed. The vehicle was towed to a tow yard where it was awaiting inspection by the insurance company and the dealer. The dealer (bill bryan Chrysler Dodge Jeep Ram, 3401 us hwy 441, fruitland park, fl 34731, (352) 702-9103) was contacted and indicated that the vehicle was serviced per NHTSA campaign numbers: 16V352000 (air bags), 15V313000 (air bags), and 09V420000 (wheels). The contact did not know if the recall remedies failed or may have caused the crash. The manufacturer was not made aware of the failure. The failure mileage was not available.
Takata recall #S43 I have never received a recall notice on this at any time and the date today is November 1, 2017 this is after notice of takata chapter 11 notice case no. 17-11375 (bls) I received this notice by mail the week of Oct. 26,2017
Takata recall. The contact owns a 2010 Chrysler 300. The contact received notification of NHTSA campaign number: 16V352000(air bags); however the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available. Updated 05/30/17
- Meadville, PA, USA
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The contact owns a 2010 Chrysler 300. The contact received a recall notice for NHTSA campaign number: 16V352000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
La alarma dejo de trabajar ya el carro no habre las puertas con el remoto. La luz de abiso de las bolsad de aire SE prenden a cada roto, como si no tuvieran buenas
Takata recall. The contact owns a 2010 Chrysler 300. The contact stated that the recall notice for NHTSA campaign number: 16V352000 (air bags) was received in July. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
Chrysler recall - I received notice in July 2016 of this issue but when I check on the status the response is "incomplete but repair parts are not available." When I got this response last month, I sent you this same complaint and asked why Chrysler is allowed to continue to produce new cars, which, I assume have the proper and approved airbags before they have fixed this problem. I did not ever receive a response. I would like to have an answer to this question.
Takata recall. The contact owns a 2010 Chrysler 300. The contact received notification of NHTSA campaign number: 15V313000 (air bags) and 16V352000 (air bags); however, the part to the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2010 Chrysler 300. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. VIN tool confirms parts not available. Updated 09/20/16 the consumer stated the air bag was replaced. Updated 11/03/16.
The contact owns a 2010 Chrysler 300. The contact received notification of NHTSA campaign number: 15V3130000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owned a 2010 Chrysler 300. While driving 25 mph, the contact's vehicle was involved in a crash with another vehicle involved in a police chase. The air bags failed to deploy. The vehicle was included in NHTSA campaign number: 15V313000 (air bags) and 16V352000 (air bags). A police report was filed. The contact sustained injuries to the right side of the body and the passenger sustained injuries to the upper body, which required medical attention. The vehicle was destroyed and towed to an independent facility. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000. Updated 08/30/16
Takata recall. The contact owns a 2010 Chrysler 300. The contact received notification of NHTSA campaign numbers: 15V313000 (air bags) and 16V352000 (air bags) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
The contact owns a 2010 Chrysler 300. The contact received notification of NHTSA campaign number: 15V313000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Chrysler 300. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Chrysler 300. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Chrysler 300. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Chrysler 300. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
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- Boaz, AL, USA