This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Drivers side seat warmer burned a hole through the seat cover and burned a hole through the coat I was wearing. I was driving on the highway when I felt 'pinching' on my lower back and smelled a burning odor. I turned off the seat warmer and drove the vehicle home. I was instructed by by my local Chrysler dealer to call Chrysler directly and get case number. Did so.. case number 75085832. Never received a call back after 4 follow up calls. Dealer will not fix until Chrysler looks at it.
Got in car to drive, driver seat warm (thought due to parked in phoenix sun). But within 10 minutes unbearable heat driver seat, needed 2 pads to protect. Seat heater was off, no light, but I toggled switch to see if help, it did not. Car parked at work 15 minutes after starting journey. 2 1/2 hrs later person in parking lot noted smoke coming from inside car, called fire department. They noted inside full of smoke and glow under driver seat. Opened door to extinguish fire and car burst into flames ala the movie backdraft. Entire interior melted.
- Show Low, AZ, USA
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- Burlington, CT, USA