This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ignition switch issue is still not resolved. I called Chrysler and they told me that there is no eta on when they are going to receive the parts to get my vehicle fixed. I have recently had issues with my car not starting at all in addition to the ignition switch sticking. I took it to the local shop and they fixed the ignition relay. After that, I received the ignition recall from Chrysler. Chrysler is refusing to reimburse me for the ignition relay as they indicated that, at this time, they cannot confirm that it is part of the recall (relay failed due to corrosion) as the representative was not sure what would need to be fixed in the recall "????" Chrysler has also refused to provide me anything in writing of their denial of reimbursement for the corroded ignition relay. The representative would only give me her first name, [xxx], and no other assistance. She assured me that they would notify me when the ignition switch comes in and Chrysler has a record of my call and claim. This is not very comforting knowing that I am driving with a safety recall and ongoing issues; no estimation on when the parts are going to be ready; let alone when it will be fixed. Bad part in my car and dealing with a company that will not even give the courtesy of providing some type of documentation! I am required to rely on them to have a record of my individual issue when they cannot even give me an approximate date on when the parts will even be available. Unbelievable!!!! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2008 Chrysler 300. The contact stated that the directional signals failed intermittently and caused the brake pedal to rise above normal level when being depressed. The contact also stated that the air conditioning system failed to cool. The vehicle was taken to the dealer for the failures. The dealer performed a diagnostic that was unable to locate a failure code. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 67,000.
We have taken our 2008 Chrysler 300 to 2 different Chrysler dealers and they haven't fixed our car. Our car windows, ac, lights, brake lights, fan etc don't work several times. We have to stop the car and get to a safe place to restart the car and sometimes we get the power back. The first car dealer are saying they don't show any error in the system. The other dealer told us someone may have opened their garage at the same time we started our car and they saw a couple of errors but they can't do anything about it. They want us to buy american cars and then we get cheated and lied to by Chrysler. They should fix our car.
A D V E R T I S E M E N T S
- Bath, MI, USA