This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 8-25-13, car stuck in park. 8-26-13 at darcars Chrysler to fix. Is this a continuing problem? and is their a recall on this problem, if not it should be. This is a safety problem.
I have a 2007 Chrysler 300 that is stuck in park. I'm aware of the K39 recall & after calling was told the dates of being built was June 25-Sept 21 2007 is the actual recall & mine was built May 30 2007, so by less than 30 days my car is not covered under the recall. The recall included 28,000 plus cars. Obviously the problem is beyond those dates listed above. The problem needs further investigated. So due to just shy of a month I'm without a car. I can't afford to have it towed & repaired at approx $300 to $400 per the dealership. I feel & believe strongly that my car should be included in this recall & should be repaired at the cost of Chrysler. As stated per Chrysler: "at Chrysler group llc, you can be assured that we are changing the way we look at quality. To prove our commitment to quality, the company is investing in and prioritizing improvements for every vehicle that we build. As part of that commitment, we are also targeting existing vehicles on the road today and contacting our customers to provide these quality improvements, at no charge, that will help to improve your ownership satisfaction. We are recommending the following improvements be performed on some 2005 through 2007 model year Dodge charger, magnum and Chrysler 300 equipped with a floor shifter. The transmission gear shift lever interlock return spring hook on your vehicle may break. A broken interlock return spring hook will result in the inability to move the gear shift lever out of the "park" position." Please contact me with further instructions to get my car at cost of Chrysler since it is a huge known problem. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 Chrysler 300. The contact stated that the vehicle could not be shifted into drive. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 100,000.
The contact owns a 2007 Chrysler 300. The contact stated that the gear shifter could not be moved out of park. A certified mechanic inspected the vehicle and stated that the transmission interlock lever needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,000. The VIN was not available.
Vehicle was parked;vehicle would not shift from park, immediately after driving.vehicle towed to hendrick Chrysler for repair.vehicle was recalled, Feb.2007 ref.#F50. I purchased same from listed dealer,10-12-2007 and vehicle was not serviced reference the noted recall before selling to me(months later);I was never advised of same recall.my vehicle meets all criteria for recall, I.e.,time of manufacture, VIN. Number specifications, plus, same symptoms noted in recall matches my breakdown symptoms(plus the un-reprogrammed computer factors into the breakdown.I have documentation of same).I called Chrysler today for repair reimbursement costs and a [xxx], hid behind the"typical" Chrysler response to this issue that I have read in numerous reviews on-line about this problem, being:"your VIN. # does not fall within range." I have paperwork which was on www.safecars.gov, that states otherwise.also, I have all needed documents to rebut the idea that my VIN.# disqualifies my claim'some generated by Chrysler.yet Chrysler believes it only has to use words to me and others to escape any and all product responsibility. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Hope Mills, NC, USA
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Vehicle cranks just fine, but I cannot shift it from 'park' into any other gear - it is locked in 'park'. internet searches identify this is a common problem for several Chrysler vehicles; the problem is a cheap, plastic, "pink" shift interlock mechanism that breaks. Although apparently common, Chrysler has not initiated a recall for this part. I talked to service managers at two different regional Chrysler dealerships and then called the Chrysler '800' number to complain. They all told me the same thing - I am on my own in repairing this part; it is not covered by warranty nor recall. However, my small town service manager says he fixes 2-3 of these Chrysler problems every week (at owners expense since they can't take it the 30 miles to the nearest Chrysler dealership), and he is sure that there is a recall for this part. He replaces the broken shift interlock mechanism with the redesigned Chrysler part! Chrysler needs to be forced to initiate a recall on this part and to reimburse owners who have had to have the part repaired at their expense.
I came out of the work on 5/30/13, and started the car. I tried to shift the gear from park, but it would not budge. I turned the car off and on several times to make sure that the car was on. The gear shift still didn't move. I called the dealership to ask what was happening. They told me that this is a very common issue. And asked me for the VIN # I gave it to them and the told me my car was not on the recall list if this is such a widespread problem as the service technician said it was, why has there not been a recall issued for all of 2007 and not just for a couple of months.
When shifting into drive or reverse, there is a noticable delay in responding since I purchased the car in Sept. 2011. I purchased the car with 67,000 miles, and now has 83,000 miles. There is also a dangerous pause/delay that occurs when attempting to accelerate, especially in traffic. Once the transmission catch, it makes the car lunge in either to the right or left depending on direction of front tires. I have taken car to the dealer who indicated the 300 hemi does that with the electronic transmission because of the power of the engine and nothing can be done. This is a serious safety issue that should be repaired by Chrysler and not the owner.
The contact owns a 2007 Chrysler 300. The contact stated that the gear shifter could not be moved from park. The console panel was removed in order to engage the emergency mechanism located under the gear shift interlock lever. The temporary fix allowed the contact to shift the gear lever out of park however, when the vehicle was stationary, the gear had to be shifted into neutral with the emergency brake engaged. The manufacturer issued a customer satisfaction program related to the transmission shifter interlock lever. The contact was advised that the VIN was not included in the manufacturer's customer satisfaction program. The manufacturer was notified of the problem. The approximate failure mileage was 75,970.
The contact owns a 2007 Chrysler 300. The contact stated that the gear shifter failed to move from park to drive. The vehicle was towed to the dealer for diagnosis where it was advised that the shift level needed to be replaced. The vehicle was repaired and the manufacturer was notified. The approximate failure mileage was 90,000.
The contact owns a 2007 Chrysler 300. The contact started the ignition and attempted to shift the gear lever however, the gear would not shift out of park. The vehicle was towed to the contact's residence where a certified mechanic inspected the vehicle. The shift interlock was replaced. There was a voluntary recall issued by the manufacturer regarding the transmission shift interlock level. The manufacturer was notified and they informed the contact that the VIN was not included in the recall. The approximate failure mileage was 110,000.
The contact owns a 2007 Chrysler 300. The contact stated that she shifted the vehicle into park while in heavy traffic. When she attempted to shift vehicle back into drive, the vehicle would not accelerate. The vehicle was towed to the contact's residence. A dealer was contacted and informed her that there was a recall for the defect under NHTSA campaign id number: 06V341000 (power train:automatic transmission) however, her VIN was not included in the recall campaign. The manufacturer was notified but offered no assistance. The vehicle had not been repaired. The failure and current mileage was 64,000.
The contact owns a 2007 Chrysler 300. The contact stated while driving various speeds, the vehicle stalled without warning. The contact was unable to be drive the vehicle and it was towed to an independent mechanic. The mechanic advised her that the transmission failed and needed to be replaced. The transmission was repaired. The manufacturer was notified of the failure but offered no assistance. The failure and current mileage was approximately 82,000. Updated 1/29/13 updated 2/6/2013
The contact owns a 2007 Chrysler 300. The contact stated that he entered the vehicle and discovered that the gear shifter could not be moved from park. The contact had to engage the interlock in order to shift the vehicle into any gear. The vehicle was not taken to a dealer for inspection or repairs. The manufacturer was notified of the failure and advised the contact that the vehicle was not included in any recalls. The failure mileage was 69,000.
The contact owns a 2007 Chrysler 300C. The contact stated the transmission failed to shift from park to drive. The vehicle was not taken to the dealer nor was it repaired. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included on any recalls. The failure mileage was 102,000.
The contact owns a 2007 Chrysler 300M. The contact stated that while trying to shift into park the gear selector became stuck in the park position. The vehicle was not taken to a mechanic. The manufacturer was not made aware of the failure. The failure and current mileage was 54,000. The VIN was not available.
The contact owns a 2007 Chrysler 300 touring. The contact stated that the vehicle failed to shift from park. The vehicle was taken to the dealer who confirmed that the shifter assembly needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileages were 6,723.
I applied the brake to shift car out of "park" and it would not shift. I had to have my car towed and the dealership said that the clutch assembly needed replacement. After researching the internet, there are several types of these complaints. There is a recall out, but my model year and VIN do not meet the recall criteria.
A D V E R T I S E M E N T S
- Brentwood, MD, USA