We are original owners and I checked lifetime warranty on drive train, but only if we had the car inspected every 2 years at a Chrysler dealership at no charge for power train problems. I retired 7 years ago, we barely use the car and just had it out for shopping during coronavirus lockdown to "load the wagon" since we are now both over 70 years of age. I thought I bought my last car in 2006 and now read all the problems of the luxury Chrysler 300 - good thing I didn't opt for the Hemi version. We are happy with the base model if it runs.

Gear shifter was stuck in park. After checking youtube for a fix was able to release a spring with a ball point pen and move shifter to start. Took to a Chrysler dealer and their invoice indicates they replaced a "shifter" for $180 and labor of $129.36 for a total of 309.23 before tax. Checking youtube it seems rather than replacing the broken plastic clip under warranty the entire assembly was replaced at a cost of $309.23 before tax. Better profit than waiting on Chrysler to reimburse small amount for warranty work. Not sure but it appears Jim Burke Dealership replaced entire assembly rather than the small part that broke. SHIFTER INTERLOCK RETURN SPRING HOOK HAS A SILENT RECALL. SB-10038199-2853. Customer Notification K-39 Lost faith in Mopar........

On 7-13-15 I tried to use my Chrysler 300 but was unable to get it out of park. I found a recall for this problem on the internet(K39) and contacted my dealership thinking the repair would be covered. They said my vin# didn't match up with the recall and I would have to pay for the repair. I contacted the Chrysler customer service number and was told to pay for the repair and then call back for a possible reimbursement. I did so and after speaking again with customer service they had the same story(not covered).

The repair cost me $231.18. I am a retired senior on social security(and a vet.) and I have to watch every penny. Chrysler is a very large company that makes a lot of money selling their vehicles but can't afford to stand by their claim of quality. I don't think I will be doing anymore business with this company and I will be telling everyone I know about my experience. Clearly this recall needs to be expanded to cover customers like me.