This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car have been given me problems for about 6months. Engine light is on. Car keep cutting off in the middle of traffic. I have taken the vehicle to the dealer, I know six times before my factory warranty ran out, and they could never fix it. Took it today and they told me my warranty is out, and now I have to start doing random work to it to find out what's wrong. The employee of Chrysler checked the car to see if it was as giving a code for what is wrong. She said it was not showing a code. The waited until warranty ran out, to make me pay for it. Congratulations hey could never find out what was wrong with it. I don't know what to do. I still owe $19000 on it. Please help. [xxx] 7/18/19 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Stop and go traffic for about 20 mins, once I entered the intersection the vehicle completely stopped without warning. I could not locate the emergency release to place the vehicle in neutral. Car sat in the intersection got 1.5 hours.
Starting in October 2018 this car has cut off on me for no reason at any given time. I will be driving and it will cut off and tell me to shift into park. Sometimes it cranks back up other times it doesn't. I have taken it to landmark Chrysler five different times. Each time I am told that it's a different problem. And each time the car does the exact same thing again. This has endangered my life and the life of my two year old son. After completing two different oil consumption test landmark(morrow, ga) still hasn't been able to diagnose the problem so the warranty company won't fix the car. They know that it's using too much oil but they claim they don't know why. This car is a safety hazard and nothing is being done about it. They just try to get you to trade it in for another car with a higher payment. This problem really needs to be investigated before it causes someone their life. I have been driving on major highways when this car has cut off with no warning and narrowly missed being hit by a semi truck. I have filed a complaint with Chrysler corporate but that has gotten me no where because the person I speak with (will in customer care) does nothing and claims that he doesn't have a supervisor that I can contact.
I've been into the service department over 6 times for the same issues. This car is so unsafe to drive. I believe this is a transmission issue. My car creates a very hard jerking when switching gears or speeding up. It also shakes when the air conditioning is on and I am only getting about 15 mi to the gallon when it should be 27. I've left multiple complaints since I have had this vehicle, worked with the device department, worked with Chrysler and the situation and safety concern is still not rectified. Please look into this. It's my only transportation and I would like to keep myself, my 3 babies, and other drivers safe. Thank you!
The contact owns a 2016 Chrysler 200. While driving 30 mph, the vehicle stalled, but was able to restart after three attempts. There were no warning indicators illuminated; however, "place vehicle in park" was displayed. The vehicle was towed to richardson Chrysler Jeep Dodge Ram (1321 N central expy, richardson, tx 75080, (214) 329-0862) where it was diagnosed that the engine needed to be replaced. The vehicle was repaired, but the failure recurred. Additionally, while driving at unknown speeds, there was an abnormal popping noise and the vehicle stalled. All of the warning indicators on the instrument panel illuminated. The vehicle was towed back to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The failure mileage was 35,550.
- Dallas, TX, USA
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The contact owns a 2016 Chrysler 200. While driving approximately 40 mph, the vehicle stalled and the battery indicator illuminated. The contact pulled the vehicle over to the side of the road and waited approximately five minutes. Once the vehicle was restarted, a chime sounded and the vehicle resumed normal operation. The contact stated that the failure occurred daily for approximately three weeks. The vehicle was taken to burns motors (1300 us-83 bus, mcallen, tx 78501) to be diagnosed, but they were unable to replicate the failure. The manufacturer was not notified. The vehicle was not repaired. The approximate failure mileage was 60,000.
Car had been parked for about 5 hours. When I went to restart car made a noise like it was struggling to start. Turned car off and check oil appears to be full. Went to restart car and it would not restart. Multiple attempts were made to start car and while all lights and beeping came on car would not start again over a 15 min period. Can not push break down and when push the start button nothing happens. Car has also stalled out multiple times while driving in the last year. Chrysler dealership states its due to oil and it appears car is burning oil very fast. Chrysler states that the car will not start due to a safety mechanism to not allow the engine to overheat due to low oil. As oil has appeared full and checked multiple time unsure as to why the car would do this.
Oil consumption and electric wiring problems causing the air conditioner to go out and blow hot air. The oil consumption will need entire engine replaced. Oil consumption almost caused wreck because car will throw car in park at unexplained times because oil is low even when oil was changed. Very very dangerous. Oil light does not come on either even oil is dangerously low. Driver is unaware.
The contact owns a 2016 Chrysler 200. The contact drove the vehicle to West covina Chrysler (298 N azusa ave, West covina, ca 91791) for an oil consumption test because it was using excessive amounts of oil. The contact received a technical service bulletin that indicated the vehicle should consume a lot of oil, according to manufacturer standards. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 21,086. Consumer stated our vehicle had to be towed to the dealership. Oil leak was found and the oil was 1 quart low. There were also some engine issues as shown on (invoice 150760). On Dec 11, 2018, I picked up my vehicle which had 15855 miles, and I returned shortly after driving 4 miles due to the engine idled rough and stalled. This is the 2"D issue. Oil leak found, was 1 quart low as well as more engine issues as shown on ( invoice 151016 ). on May 31, 2019 at 21086 miles, 1 quart low below the safe marker on dipstick. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
2016 Chrysler 200S with just over 27,000 miles started on fire due to as of yet undetermined cause, 1000 miles after being inspected by 2 dealerships, and about 2000 miles after oil change and inspection by a third dealership. The car was declared total loss by state farm insurance. ([xxx], mike O'brien) the car was listed in well maintained condition at the time of loss. At this time state farm has been told by there corporate that no further investigation as to cause will be conducted. The fire happened on the side of 275N near eureka road exit on 9 April 2019. My wife [xxx]. (Michigan state police metro South post #22, [xxx]) -oil changed at Suburban Chrysler in novi before leaving for the approximately 1000 mile trip and week in fl. -during stay, the car smelled hot so she took it to sunset Chrysler ([xxx]) in sarasota, fl. Personnel at dealership were rude, and told her her car's state of cleanliness was causing the smell. -my wife needed to drive home in a couple of days and was still concerned. One thing that I had her check was coolant which was low and had not been noticed by sunset. She then took the car to a second dealership (douglas Jeep Chrysler Dodge Ram, fl ([xxx]) for inspection. Douglas, while more polite, conducted coolant system and other checks, but determined there was no issue with the vehicle. The service department guaranteed my wife that the vehicle was safe to drive back to Michigan and even went on to say that they would not let an unsafe vehicle leave the shop. -that same night I contacted Chrysler who initiated their own investigation. ([xxx])fca refused to comment on the source of the fire or to honor the warranty on the car. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Car will not start, put foot down on break and press the ignition and nothing happens with the engine. All lights, radio, screens turn on but not the engine.I have tested the batter, alternator, and starter and all are good.if I wait the car will start again just fine later. Can was parked after driving to work in the morning this happens in the afternoon.
This evening when driving my car the vehicle stalled out and cut off a number of three times within a 10 minute span. Once while making a right turn out of the parking lot of my job, second when coming to a full stop at the parking lot entrance and last as I was begining the merge onto the highway from an on ramp. The day prior the car shut off completely a total of 5 times at various points throughout the day. My vehicle is regularly maintained by the service department where I purchased my vehicle brand new. There were no warning light or indicators that there was an issue. The only notification was to "shift car to park to start engine". this issue nearly caused a major accident when attempting to merge onto the highway this evening. This is highly concerning as this issue could potentially cost my family or myself our lives should the vehicle shut off at the wrong moment. I've searched numerous sites about this problem and it appears there are a lot of people experiencing this issue with the same year and model as well as ones produced prior to 2016. This concern is life threatening and should be treated as such with some form of remedy from the manufacturer.
My Chrysler 200 started shifting really hard and as you're driving down the road you can feel it jerking. I called the Chrysler dealership that is local to me took it in they only drove at 3 miles and decided there was nothing wrong with it except for a software update. I paid $132 for a labor charge for a software update that never fix the problem. Took it back 2 days later they can't diagnose it with spark plug issues. Paid $160 for spark plugs and labor just to have the same problem. They still after a week later have no idea what is wrong with my car. Just wondering what kind of technicians actually work for Chrysler.
I was driving down the road and while accelerating, my car suddenly jerks really hard forward. My engine starts knocking really loudly & I started to smell burning oil. The car was smoking & could have lead to a very serious accident. Now as the result of Chrysler 200 being such a failed model, I was unable to continue making payments and fix the vehicle, now I'm $22,000 in debt.
The contact owns a 2016 Chrysler 200. While operating the vehicle, the engine suddenly shut off and the vehicle would not immediately restart. The vehicle was towed to allen samuels Chrysler (1639 highway 45 byp, jackson, tn), but the cause of the failure was unable to be determined. The manufacturer was notified and did not assist. The failure mileage was 31,000.
As I am driving car will cut off and tell you to shift the car to park. It then will stall when you try to start it back up. This happened on the interstate and the street while in motion.
Engine was rebuilt/parts replaced within 6 weeks of owing the vehicle. Vehicle was returned again for sudden shock when exceeding 45 mph while driving. Today 3/20/19 was informed airbag is defective but not covered under warranty. Vehicle is skipping again at 45+ mph
My car stalls when I start to drive. If I don't let it idle in park for a good 15 minutes it will stall and tells me to put it in park. Once it stalls it is difficult to restart. Also the airbag light keeps coming on. If I hit the smallest pothole the airbag light comes on and it gives me a message stating service airbags. Also the driverside seat came untracked and cannot move it forward or backwards without it making a weird noise.
Since about 20,000 miles my car has smelled of anti-freeze. The first time I took it in, gene's Chrysler said my cabin air filter was flooded with coolant and that my radiator was leaking at the seams. This was changed at 36,000 (March 2018) miles. After they replaced the radiator, I still smelled it and was told that it was "spray" that was left over from when it was originally broken. At 57,000 miles (Jan 2019) I still smell it. I had to take my car back to gene's for an ambient temp sensor and they noticed my radiator is leaking, again, and replaced it. Now, keep in mind, I am not leaving coolant puddles anywhere nor is my temp sensor for the coolant reporting anything than what is normal. I am again smelling anti-freeze.gene's again tells me that it's just from the spray.
The vehicle stalls while in motion, it has stalled 5 times within 10 minutes and I no longer can safely drive it. All occasions were on a city street while braking. The car shows on the dashboard that it is shifting gears even while remaining at one speed and then the system shuts down. It occasionally shifts hard and/or makes an odd noise in the engine.
A D V E R T I S E M E N T S
- Baltimore, MD, USA