CarComplaints.com Notes: The 2015 Chrysler 200 carries the torch of "never buy the 1st year of a new vehicle generation" with pride.
The 2015 model year is the first year of the Chrysler 200's 2nd generation. It has been plagued by problems from the start. Transmission failure at extremely low mileage, many recalls, problems stalling while driving... the list goes on. Maybe Chrysler should have stuck with the 1st generation.
10.0
really awful
Crashes / Fires:
20 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
34,276 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Chrysler 200. When the accelerator pedal was depressed, the vehicle was slow to pick up speed. The vehicle hesitated numerous times and was unable to be driven. The dealer in pekin il replaced the harness June 2016, but the failure continued less than 1,000 miles later. The contact took the vehicle to a second dealer, but the failure continued. The VIN was included in NHTSA campaign number: 16V529000 (power train). The manufacturer was notified. The approximate failure mileage was 5,000. Updated 10/26/16 the consumer stated repeated failure daily transmission, engine, parking brakes all came on Sept 2016 and car would not go into park until the engine was shut off.
The contact owns a 2015 Chrysler 200. The contact received notification of NHTSA campaign number: 15V090000 (power train); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Chrysler 200. While driving approximately 75 mph, all the instrument panel warning indicators illuminated and flashed. In addition, the accelerator pedal seized. The contact coasted the vehicle to the shoulder. The vehicle was turned off manually by depressing the start button. The vehicle was restarted and driven home. The dealer stated that the module transmission control and module power train failed. The contact stated that the vehicle was repaired back in 2014 and 2015 for the same failure. The contact received a recall notification for NHTSA campaign number: 16V529000 (power train). The parts were not available to perform the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 49,000.
The contact owns a 2015 Chrysler 200. While driving approximately 30 mph, the check engine light suddenly illuminated and the vehicle stalled. The transmission would not immediately shift out of the drive position and an electrical burning odor was present. The vehicle was taken to the dealer where it was diagnosed that the electrical wiring harness failed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 16,000.
The vehicle has had repeated electrical problems where the instrument panel will suddenly start flashing service transmission, service airbags, service brakes and during that time the electronic gear shift disengages from drive and alternates from park to low while the vehicle is moving. The dealership finally after two years of complaining and being turned away because the car was not storing an codes found the vehicle had a faulty electronic module in the transmission. This transmission has been service and reprogrammed 4 times since it's purchase in June of 2014 and now there is a new recall for the same issue. I'm not safe in this death trap.
- Phoenix, AZ, USA
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After driving for a few weeks, I noticed that the transmission will hard shift into 5th gear at times. It also will skip 2nd gear when slowing down to a stop and the vehicle with shutter when skipping that gear going from 3 straight to 1. there is also some hesitation when you have to get on the gas from that gear skip. There needs to be an update or a transmission fix of some kind to fix this.
Vehicle can be in motion or stationary but seems like it periodically I step on the gas and it feels like vehicle is in neutral (only revs) then kicks into gear which can be very dangerous and might cause an accident. This happens at stops, small roads, highways and main roads in other words it happens unexpectedly at anytime anywhere.
The transmission is defective and has serious safety issues. It has hard shifting and downshifting issues, always causing issues while driving the vehicle since it keeps jumping and concerns my safety and safety of other drivers. I filed complaints with the the attorney general and a lemon law suit with attorney troy gorman, however the company shows up a paper that I signed of my legal right to sue them for any warranty disputes! who will ensure my safety and other drivers safety then" isn't that a fraud and manipulating with the law" I wasn't given any copies of that document at the time of signing the lease, I wasn't told or explained any thing regarding this hidden fraud. Please help me with my lemon case and complaint
Car lost all power to the wheels under full throttle going up a hill. The dash board light for a tempurator sender came on for the transmission and the car was locked out putting it into park. The car only went into the "S" position of the transmission but still had no power to the wheels. The car was locked out of turning to a any gear. I had to shut the engine off and restart several time until the transmission was free. Finally a check engine light came on and I was able to drive to the dealer. This can all be verified by the state police who stopped to help the dealer said it was as if a computer received an error message, the car had to be rebooted!~. thats fine if you're standing still; but not traveling at 60 mph on a highway. It was fortunate that I was in the right lane and could coast to the side of the road! what would happen if I was in traffic and in the left lane and all of a sudden I had no power!
Bought the car July 2015 and by Oct 2015 the car occasionally would downshift while in motion. Took the car back to the dealer and was told there was a recall and within a couple of weeks and the recall was aconplished and the computer was updated. Within a month the car was back to downshifting at odd times while I was driving. The car has repeatly been in 3 different Chrysler repair shops and it has always gone back to downshifting while you are driving at odd times. I did get it while it was downshifted on my phone recently so I have a video. Since the video the engineers at Chrysler had the dealer change a modular in the computer and the dealer put 200 miles on the car and assured me it was fixed. The same day I picked the car up it downshifted while I was driving again. I called the dealer and they made an appointment for me to bring it back in. I just picked my car up from the dealer this morning and was told the engineers told them only to drive my car. Since it didn't do it in the 331 miles that they drove it they were told to give me my car back as repaired. I took the car down the road and had to take it right back because now my phone can't connect with the car and my radio isn't working too. They say it S the radio so they have ordered a new one. I'm in sales and my car has 29,000 miles and I lose the warranty on the computer ar 35,000 miles. A couple of months ago I contacted chrylser and was given a case worker and case number, and was told by the case worker that Chrysler is aware of the problem with the 200S. The rental car Agency says there are a lot of rentals by dealers trying to repair this problem with the 200S. I would send you the video but with it being on the phone I'm not sure how.
In June 2016 the AWD light came on while I was driving on the parkway. A call to the service dept. Said it could be a glitch in the computer, turn it off for a while and restart. The AWD light continued to light up. I took it in for service the dealer said it was a computer chip problem (ptu module was bad) that took 4 days two fix.two weeks later on 7/18/16 after noticing dark spots on my driveway I took the car in, the diagnosis was a leak of transmission fluid in the bell housing causing the transmission in a 2 year old car to be replaced. An hour ago, (7/28/18 9:30P) I was driving 60 miles an hour on the gsp when the battery light suddenly came on and "shift to P" message came on in the dash. The "D" on the gear shift panel started flashing about a min later the vehicle began to lose power. I pulled over and restarted the car. It started up I was barely able to get to the side of the road on a dark highway with lots of traffic. It was a catastrophe in the making! this is the 3rd major issue with this new vehicle.
In November 2015, while driving to Virginia from Florida, the transmission service light came on, check engine light illuminated, paddle shifters were disabled, and the vehicle went into a limp mode. I was able to get into gas station and tried to place into park, dash then told me not able to place into park, thus I forced it to turn off. I returned to the car 20 minutes later and it started back up with the check engine light still on and I was able to drive home. The check engine light then cleared itself and took to dealer 2 days later, they stated nothing was wrong w/ it but maybe the wiring recall would fix it but they were able to find a stored code that said it was a communication breakdown with the transmission. I began to have hard shifting issues in March. I finally had to contact Chrysler customer care as the dealer would not timely fix the recall. It was then fixed in March. They did a learn and play on the transmission and it has fixed the hard shifting. Since March, 3 difference occasions with two of them in the two weeks and multiple times on each occasion the transmission service light has illuminated, check engine light come on, and the car go into limp mode. The limp mode is very dangerous as it puts me in the middle of the street sometimes and cannot go anywhere. I have been left in the middle of exit ramps of highways, I have been left at lights, etc. Each time we go to the dealer and they cannot recreate this (but they state they can only drive it a few miles) so it never gets fixed. This time, I was told by the service manager, Chrysler knows of the issue and it is a low voltage issue telling the transmission to shut down but they said they are trying to get it approved by the federal govt as a recall. I have great concerns of this car, I have paid $32,000 for a new car and it leaves me very vulnerable and not safe at all!
When down shifting from 6-5 and 5-4 the rpms increase approximatly 500 rpms car continues to roll at constant speed also when pulling into garage it shifts to 1st gear and lounges forward it has stalled to point of having to pull off highway have no luck with repairs.
The contact owns a 2015 Chrysler 200. When coming to a complete stop and depressing the brake pedal, the vehicle would continue to roll. In addition, the vehicle hesitated to accelerate when depressing the accelerator pedal and would accelerate without warning. The vehicle was taken to a dealer where it was diagnosed as needing a software update. The vehicle was not repaired and the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 16,500.
Driving in traffic at 30 mph approached traffic light with cars in front of me when my car down shifted to 5th gear it continued to pull the car at 20 mph until I finally had to hit the brakes to stop it this is an intermitting problem this has happened before
Takata recall I started to notice that the vehicle would jerk when switching gears and would almost feel like it ran into a wall soon after I purchased it. Here recently it has happened a lot more frequently. I have taken the car to the dealer 3 separate times to see what the problem is. I was told they were unable to see the problem while they drove the vehicle so was unable to fix it. If I was able to make the problem happen I would as it happens sporadically!
The contact owns a 2015 Chrysler 200. While driving 70 mph, the vehicle accelerated independently. The contact was able to slow down the vehicle. Also, when moving from a stationary position, there was a hesitation before the transmission would engage. The contact stated that the failure was intermittent. The dealer stated that the vehicle operated as designed. The manufacturer was not notified. The approximate failure mileage was 4,000. The VIN was not available.
My original transmission was replace once, approx. (1) year after purchase. Since then there have been several revisits with the dealer to check the transmission for erratic shifting and free wheeling down hills. They have upgraded the firmware because they had issues that I have been experiencing. When travel at 25 mph the transmission will vibrate when shifting from 4th to 5th and back to 4th. When I come to a hill at 25 mph in 5th gear, it will coast then upshift to 6th (with vibrations). At 59 mph in 8th gear the car vibrates up to approx. 63 mph. Chrysler customer assistance center were working with me until I expressed I need something to be done (not feeling safe in this car), they now are stating (frank-customer service supervisor) that because the dealer who inspected the vehicle (did not allow me to ride with him when he did a test drive), cannot find anything wrong, the case will be closed. I received a communication stating that the case is closed as of 6/20/16. It is very apparent that Chrysler is now in a damage control since I asked to speak with a "Chrysler representative", frank suggested that I would not be allowed to speak to him because they do not deem the issue to warrant such a conversation. He also suggested that if I wanted a second opinion from another dealer, I would have to pay for the service cost. Frank also wanted to know who told me about the "Chrysler representative"? I do not feel safe driving a car that vibrates and free wheels at low speeds and high speeds. It is very obvious there is an issue and Chrysler wants me to go away.
The contact owns a 2015 Chrysler 200. While driving at any speed, the vehicle cut off and completely shut down. On each occasion, the vehicle restarted after a couple of minutes without warning. The failure recurred. The vehicle was taken to a local dealer where it was discovered that because the vehicle was out of warranty, the diagnostic test would not be free. The failure was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was 47,000.
The contact owns a 2015 Chrysler 200. The contact stated that the vehicle hesitated and was slow to accelerate. In addition, the vehicle coasted in an abnormal way as the failure continued. The vehicle was taken to the dealer more than four times. The dealer replaced the transmission body valve, updated the software, and made additional repairs, which did not provide a permanent solution. The contact stated that the nine speed transmission models failed and the manufacturer did not take action to address the software update failure since mid 2014. The contact also experienced the alarm system going off and, upon using the owner's manual instructions, the alarm would not turn off. The dealer stated that the software needed to be updated and that the manufacturer had not yet provided the software update necessary to repair the vehicle. The dealer was unable to disclose to the contact when the software update would become available. The vehicle was taken back to the dealer a fifth time because the failure continued to occur. The vehicle was not repaired. The failure mileage was not available....updated 08/29/16 updated 6/14/18
A D V E R T I S E M E N T S
- Peoria, IL, USA