CarComplaints.com Notes: The 2015 Chrysler 200 carries the torch of "never buy the 1st year of a new vehicle generation" with pride.
The 2015 model year is the first year of the Chrysler 200's 2nd generation. It has been plagued by problems from the start. Transmission failure at extremely low mileage, many recalls, problems stalling while driving... the list goes on. Maybe Chrysler should have stuck with the 1st generation.
I complained of this issue of the brakes making a funny loud squeal when stopping or backing up shortly after purchase, and still having the problem today. They keep telling its normal it will eventually wear off but it hasn't yet. I took my car them to them a couple of times to resolve the matter no result. Thanks for nothing!! Now the Air bag service light keeps coming on. This is crazy!! Unhappy!!!
I've taken my vehicle back to the dealership no less than 20 times for this issue and although they replaced brakes (front brakes), resurfaced the rear brakes multiple times, replaced a caliper and clip, I still have the noise. I'm so done with this car at this point. I've had multiple issues with the car but the brake noise issue is the most prevalent. I've been told that 'your brakes are healthy', 'there's always moisture in the air', 'we can't recreate the issue' and who knows have many other lines of BS. I just picked my care up again today, and yes, I still have the noise. The service technicians have no idea what they are doing. I've had 3 separate cases with Chrysler and 2 'Star' cases. Apparently, no one knows how to correct this issue. They can give me my money back and I can get a different car! One thing for sure, I'LL NEVER BUY ANOTHER CHRYSLER PRODUCT!
Update from Jul 30, 2016: After nearly a year of complaining about my brake noise, I sent a certified letter to the dealership. I was contacted within a day of their receipt of my letter. I have new rotors all around and different brake pads were installed. It's been a few weeks and I haven't heard the noise yet. We'll see!
The brakes on this car while backing up made an awful noise from day 1. I thought at first it was normal. thought it was just new brakes that had to be broken in. Then I knew something was wrong because when I put it in drive my back brakes were locked and wouldn't release. Looked down to see if I hit the e brake, that was never the case. The brakes in rear have locked up several times and every time it was backing up and putting it in drive.
The groan in the brakes was there from the day I picked up the car. I had traded my 2013 Chrysler 200 for this. The 2013 had a squeal, this one has a horrible groan, mostly when backing up. It is so embarrassing to hear it way across the parking lot. I called Chyrsler dealership, and was told it is normal. I then called the manufacturer, they also said it was normal, that all the 200, Dodges have this. So nothing has been done..I have now had the car 1 year. And still does this
I first noticed the problem with the brakes a couple weeks after I got it. I wouldn't describe it as a squeal more like a groan, the kind of sound your brakes make when they get wet. I called the local Chrysler Dealer and he was familiar with the problem, he wouldn't say it was common but I got that impression, though he "absolutely guaranteed" it was not a safety issue, "just an annoyance" Well if I wanted to drive around in a car where people could hear me across the parking lot , I could saved a lot of money and bought something off Craigslist or a junk yard.
I took my vehicle in, they diagnosed the problem and recommended replacing my rotors, I was told it was a "Machining Issue" with the rotors . I had to wait a week for them to get the Rotors as they were back ordered, which really makes me wonder...how common is this issue?
Got my Car back last Friday the 26th , the issue has returned , within 24 Hours my car was making the noise again. My car is scheduled to go back in sometime this week so they "can figure out what it could possibly be"
IF YOU ARE HAVING THIS ISSUE DON'T JUST ASSUME THEY CANT HELP YOU, PUSH THE ISSUE. YOU PAID FOR A BRAND NEW CAR AND SHOULD NOT HAVE TO DEAL WITH THEIR MANUFACTURING ERRORS, OR HAVE TO PAY OUT OF POCKET LATER ON DOWN THE ROAD FOR POSSIBLY MORE DAMAGE FROM LETTING IT GO.
- desim,
Palm Desert, CA, US
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Hello everyone, I too was suffering from this same issue. What I noticed is that the problem would only occur when the brakes were warmed up from usage and if the car had some slight elevation. Both my driveway and my parking space at work have elevation to them so this got quite annoying really fast. I only had the car for two weeks. It was a demo that had 4000 miles so I already knew it was past the "break-in" period. So to make sure the dealer would not pull the "cannot reproduce issue" stunt I recorded two videos with my cellphone. When I took my car in I played both videos for my service adviser. After a little over an hour my service adviser came and got me to put me in a rental car as they discovered the problem and needed to order parts.
ISSUE FOUND: Both my front calipers were leaking and my pads had become glazed.
FIX: Replaced both front calipers, pads, and machined the rotors.
It has been well over 3 months and the issue has not come back, which is why I have purposely waited to post this until I knew the problem was fixed. My 200 was one of the first batches to roll off the line in July 2014 so this issue may be address with the later builds. Check the sticker in the drivers door to see when yours was built. Also, I am in the Detroit area which has it benefits being in the backyard of all the 3 major American automakers. Fixes spread here first before it gets shared elsewhere around the country.
My dealership is :Golling Chrysler in Bloomfield Hills, MI ----248-334-3600
The tech who worked on my car was: David Butcher
Please see pic of my invoice (i cut the top off because my personal info was there)
I hope this helps the rest of you. Overall, I love my 200 and have had no other issues (uconnect is kinda buggy but the world will continue spinning).
I bought a new Chrysler 200C the 26th day of August 2014. Yes, the brakes squealed when it was new, but was taken care of immediately by the dealer by cleaning the brake shoe on the right front wheel. Otherwise the car is the best Chrysler I have ever owned.
I have bought 14 Chryslers for 39 years, and NEVER had a problem. Don't buy a extended warranty. I bought two in 39 years and put over 200,000 on both cars and never had a problem. It makes a big difference what dealer you buy the car from We are a town of 7200 people and Wilson's Chrysler has ALWAYS sold me cars at good deals. Wilson has a low overhead is why they offer good deals. Reputation does count in a small town.
Another thing I do, when I have the car serviced.... the same mechanic takes care of it. YOU take care of that mechanic, he will take care of you and the car. Take him a gift...or do something nice for him. Could be a 6 pack of a drink he likes. He remembers that. Steve, Amy, Kathy, Phil, Ron and Dennis and the rest of them At Wilson Chrysler in Clinton Illinois has always treated me with utmost respect. And I am 73 now and I appreciate that. This is all I have to say for now, and hope this helps you to decide how to buy a car
Brakes Squeak or make a groaning noise when backing up and lightly pressing brake. Keep in mind that the rear brakes on my LIMITED is not DRUM or TRADITIONAL ROTORS. This is a new and cheap product that may not be efficient in its applications. From 1-10 on how loud and annoying it is- Honestly its a 6.5/10 but it's embarrassing when you hear that from a new car. This is Ridiculous
Ever since I bought the 200, when you put it into reverse you get a loud screeching sound. Doesn't happen every time but is annoying and I'm sure there isn't much they can do about it from what I've read on here.
Only owned my car for a couple days before it started...so far in the shop twice with no resolution. First Chrysler purchase, and last. It's a beautiful car that sounds like a loud clunker in reverse.
Update from Jun 3, 2015: It took over 3 trips to the dealership once I first bought this car last September for the issue to be fixed and I had to have new calipers, brake pads and the rotors replaced. Do not let them tell you things are ok with the brakes and that they just need to be "worn in". My dealership let me drive on cracked pads from the start before they figured out the problem.
Update from Aug 27, 2015: It's slowly coming back again.
Update from Aug 27, 2015: Slowly coming back after just over 10,000 miles.
Went to the dealership, they said there was no sound when braking while backing up ... They changed the rear rotor as it was a bit rusty (I complained about it), scheduled another appointment, and went on a drive with the technician and he was SURPRISED with how LOUD the noise was and it also caused a vibration which was felt in the steering. Waiting for next scheduled appointment to have this repaired under warranty.
I bought this car with 9 miles on it. After about 2 weeks the brakes started grinding when I would apply them after backing up. It is really bad when people across the parking lot can hear it. They turn around and look at you like your car needs fixing. Very embarrassing.
The dealer first said it was normal. Then they said it was the rotors so they changed them and guess what...it didn't help. Now what do I do? Really disgusted with this vehicle.
A D V E R T I S E M E N T S
I complained of this issue of the brakes making a funny loud squeal when stopping or backing up shortly after purchase, and still having the problem today. They keep telling its normal it will eventually wear off but it hasn't yet. I took my car them to them a couple of times to resolve the matter no result. Thanks for nothing!! Now the Air bag service light keeps coming on. This is crazy!! Unhappy!!!
- Gene A., Charlotte, US