This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's daughter owns a 2014 Chrysler 200. The contact stated that while her daughter was driving, the seat belt would inadvertently unlock. No warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed it as seat belt receptacle failure. The vehicle was not yet repaired. The dealer and manufacturer were not informed of the failure. The failure mileage was 125,396.
The car has a ticking by the right side I reported this to meinke and they let the warranty expire with silvercrest but its noted in my 30 day warranty with drive time.
I had recal done on my car and my airbag light is still on. Code was read and it is for a short in the drivers seat. Recall notice does state this issue. My car is not fixed
Takata recall, have contacted the dealership many times since the recall back in 2016 and keep getting told that the parts are not available and then told that they were available when they are not, I have tried many times to get this fixed but the dealership is refusing to fix it just because I keep getting told that they would order the part and nothing gets done. I am starting to get aggravated and concerned for the safety of me and my family while driving. I am regretting that I purchased a Chrysler snd don't want to purchase another one again. I use to think highly of Chrysler and their products but dealing with this and causing a major headache has changed mind to not buy again. Just because of the way that I have been treated, my mom has the same recall on her Ford and Ford is paying for her to have a rental while they wait for the parts to be available for hers to be fixed. That to me tells how much they care about the safety for their customers. I have been driving around for 2 years with this recall just for nothing to be done. If I could take the car back and be able to get me different vehicle like a Ford, Chevy I would. This has been a nightmare.
- Zebulon, NC, USA
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2014 Chrysler 200. Consumer writes in regards to occupant restraint controller safety recall. The consumer stated the vehicle's airbags was repaired under recall. The airbag light illuminated after the repair was completed. The consumer was informed it was not due to the recall repair, but the clock spring failed.
Recall S61. I purchased my car at carmax in 2017. Took it in last week for radio. They sent it to newark Chrysler Jeep on cleveland ave in de. While it was there I had ask to have recalls fix. According to my paper work it was completed on July 5th. Well today is July 11th and it still says I have the same recall on my car. I contact carman they went and pick up my car and took it to brandywine Chrysler where it still is. I have paperwork from newark saying they fix the recall. I'm very mad that it says its done but really hasn't. this is a recall something very serious as to that with seatbelt. No dealership should ever do this. Carmax has also stated to me they will be taking action with newark also regarding this.they had also stated they replaced my radio which they didn't.
The contact owns a 2014 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called anderson Chrysler (5711 E state St, rockford, il 61108, (815) 229-2000) and was informed that the part was unavailable; however, she would be added to the waiting list. The manufacturer was notified.the contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Chrysler 200. The contact stated that a rear passenger was trapped in the seat belt and had to be cut out by the fire department. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The contact went to aventura Chrysler and Jeep in miami, fl and was informed that parts were not available to repair the vehicle. The contact stated that the vehicle was confirmed to be included in the takata recall, but it no longer showed up under the VIN although it wasn't repaired. The manufacturer was contacted about both failures, but was unable to provide any assistance. The failure mileage was 11,000.
The contact owns a 2014 Chrysler 200. The contact stated that the recall notice for NHTSA campaign number: 16V668000 (air bags, seat belts) was received in September of 2016. After contacting the dealer (jim quick Chrysler in tucson, Arizona) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. Also, when applying the brakes, a squeaking noise was present. The vehicle was taken to the same dealer where it was diagnosed that the brake pads were faulty and had separated into several pieces. The pads were replaced and the failure was remedied. The cause of the failure was not determined. The failure mileage was approximately 10,000.
The contact owns a 2014 Chrysler 200. While driving and making a sudden stop, the driver's seat belt pretensioner failed to respond. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 32,954. VIN tool confirms parts not available.
The contact owns a 2014 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/06/17 updated 09/12/2017
The contact owned a 2014 Chrysler 200. While driving in the rain, the speed was unknown because the speedometer failed. The contact rear ended the preceding vehicle that had stalled and there were no warning indicators illuminated. The air bags failed to deploy. A police report was filed. The contact sustained a fractured right hip, bruising, lack of motion in the right wrist, a fractured left pelvis, bruising to the left knee, and severe bruising to the chest from hitting the windshield. Medical attention was received. The vehicle was towed to superior towing company (2385 sw 66th terrace, davie, fl, 33317) where is was declared totaled by the insurance company. The contact stated that she never received notification of NHTSA campaign number: 16V668000 (air bags, seat belts) and was not made aware of the recall notification until July 19, 2017 after searching online. The failure mileage was approximately 53,000....updated 08/07/17 updated 08/11/17
First I have noticed my car delays and jerks when putting it into gear. This happens mostly in the winter. More recently my car tried to accelerate a couple times while my foot was on the brake. I took it into the dealership to have it repaired and they stated because they could not make the car do the same thing, they could not fix the problem. Second the recall on the air bags and seat belts was first published almost a year ago. This is my only vehicle and I have two children that are placed in that vehicle. I am scared for them as well as anyone that is in my car if I am to get into an accident. This is far too long to know about a problem and not fix it. I was going to trade in my car and try to lease another vehicle. Well now I can not do that as my car is only worth about $5,000 even though it is in excellent condition. I still owe about $12,000. So now I am left to drive an unsafe car that is known to be unsafe and nothing is being done about it.
"takata recall". I feel very unsafe with this car and am afraid to allow any passenger ride due to this problem. I need to sell my car for my work and I am unable to trade in, even to Chrysler without a huge reduction in the value due to this recall. I received a letter in Oct 2016 informing me about the recall. I was told by Chrysler customer service that the part will be available in June 2017. When I called in June 2017, I was told August or September of 2017. Each week and month that this is delayed, my car is depreciating and I am losing money by not being able to trade it in for my job. I cannot believe 1.4 million people are accepting this delay by Chrysler. I would be happy to trade it in at its value, but not for less than it is worth. What can I do?
The contact owns a 2014 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with the dealer (landmark Chrysler Dodge Jeep Ram of atlanta 5745 peachtree industrial blvd, atlanta, ga 30341) who stated that parts were not available and they were waiting for the manufacturer to send parts. The manufacturer was made aware of the issue and stated that parts would be available in January and March. When contacted again, the manufacturer stated that parts would be available in June; however, parts were not available in June. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hawk auto dealer was contacted at 708-366-1001 and confirmed that the part was not yet available. The manufacturer confirmed that the part was not yet available and did not know when it would arrive. The contact had not experienced a failure. VIN tool confirms parts not available.
Manufacturer failure to supply a timely remedy to existing NHTSA recall number 16V-668. This recall was first issued Sep 13, 2016. Situation is still unresolved as of May 27th, 2017... 8 months later.
The contact owns a 2014 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. A dealer was contacted and stated that the parts were not available. The contact had not experienced a failure. VIN tool confirmed parts not available. Updated 08/04/17
A D V E R T I S E M E N T S
- Morrow, GA, USA