The contact owns 2014 Chrysler 200. The contact stated while driving 45 MPH, the vehicle was shuddering and chugging. The check engine warning light was illuminated. The contact stated that the failure persisted, and the vehicle became undrivable. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the catalytic converter needed to be replaced. The mechanic related the failure to an unknown recall. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part was restricted. The failure mileage was approximately 192,000.

- Saint Augustine, FL, USA