This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chrysler 200. The contact stated that his son parked the vehicle, and as he disengaged the seat belt and was exiting the vehicle, the air bag headrest inadvertently deployed and hit him on the back of the head. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer and the manufacturer were not made aware of the failure. The contact referenced NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was not repaired. The approximate failure mileage was 74,000.
On 6/16/2018, I was involved in a highway accident when traveling South and a deer ran out across from the North side of the highway crashing right into the front drivers side of my vehicle then flew up in the and crashed down right threw my windshield while I was traveling at a rate of speed of 50 mph. I was severely injured since my seatbelts failed to restrain me and none of my airbags deployed at the time of the accident. However, months after vehicle was repaired following deer collision the airbag spontaneously deployed and I suffered secondary injury. I need some answers on why I wanted notified about the recall before now. I just received the letter regarding recall on the vehicle's airbags and seatbelts two years later! this is unacceptable. I have plenty of photos however need to upload, please contact me. Thank you
Adjusted the electrical mirror then shortly after adjustment smoke started to roll out from under the buttons of the window controllers and melted them slightly (driver and passenger front window buttons) the vehicle was in motion and then stationary due to we had to exit the vehicle due to be overcome with smoke. We were turning off a highway to a residential street. We then was able to get back into the car when there was little smoke and continue 1/2 mile to the home were staying at. Window's will not roll up or down now. Due to the smoke, I am afraid to drive my vehicle back to Michigan from Wisconsin in a week. Also, the front passenger seat belt does not lock onto the restraint lock. Why did it not blow a fuse before it started smoking?
- Battle, MI, USA
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Air bag and seat belt recall but I have yet been notified to go for the replacement. I recall I signed up online to get notified but that hasn't happened.
I received the recall notice for my vehicle and took it to the dealer, vatland Chrysler Dodge in vero beach, fl, on 8/29/2017 who determined which modules needed replacement related to my recall (S61/NHTSA 16V-668). I am told by the dealer that the parts required are backlogged nationwide. It has been over 7 months since I initially received the recall notice. This issue is not being addressed in a timely manner. Passengers in my vehicle continue to be at risk. When will the parts be available?
Safety recall S61 / NHTSA 16V-668. This was already fixed and completed by the ewald Chrysler dealership in franklin wi, phone 414-369-4552 a couple months ago. The website indicates this recall is still outstanding and I received a notice in the mail just last week. Could you please fix the website to show this has been resolved. This way your records will be correct and I will no longer receive mail about the S61 recall. Thank you so much! P.S. I already sent an email through the 'mopar' website today as well.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gandrud Dodge Chrysler Jeep Ram in greenbay, Wisconsin was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I WAS DRIVING ON THE FREEWAY WHEN I NOTICED SMOKE COMING FROM UNDERNEATH MY HOOD AND THE SAME TIME MY CAR WAS LOOSING POWER I GLANCED AT MY WARNING LIGHTS IN WHICH THERE WAS NO WARNING INDICATION THAT MY CAR WAS HOT NOR DID THE ENGINE LIGHT APPEARED. I FINALLY PULLED TO THE SIDE OF THE FREEWAY ALMOST CAUSING A PILEUP WITH A BIG RIG I PROCEEDED TO OPEN THE HOOD WHEN I NOTICED OIL THROUGHOUT THE ENGINE I TAKE IT TO THE DEALERSHIP IN WHICH THEY CONTACTED THE WARRANTY DEPT IN WHICH THE CAR WAS STILL UNDER WARRANTY.MY CAR SAT AT THE DEALERSHIP FOR APPROXIMATELY 60 TO 90 DAYS THE WARRANTY DEPT WANTED VARIOUS PIC OF THE ENGINE A DIANOGSTIC TEST WAS PERFORMED THE OUTCOME WAS EVERYTHING WAS PROPERLY RUNNING THE DEALER SHIP FOUND A PISTON RING THAT CAME OFF THE PISTON AND A NEW ENGINE HAD TO BE PUT IN THAT'S WHEN THE WARRANTY DEPT DENIED MY CLAIM STATING IT WAS MY FAULT BECAUSE I CHANGED MY OIL IN WHICH I DID AT LEAST 4 TO5 TIMES A DAY I MAILED THEM PROOF OF MY PURCHASES OF THE OIL SUPPLIES I BOUGHT BUT WAS STILL DENIED THE CAR DEALERSHIP TOOK IT UPON THEMSELVES TO PAYOFF THE REMAINING BALANCE OF 10000 BECAUSE I COULDN'T AFFORD TO BUY A NEW ENGINE WHICH WAS UNDER WARRANTY CAN YOU PLEASE ASSIST ME THE CAR DEALERSHIP HAS BEEN AVOIDING ME AS WELL AS MY PHONE CALLS IAM A SPORTS OFFICIAL IN WHICH I LOST ALOT OF WORK DUE TO NO TRANSPORTATION [XXX] THANK YOU FOR YOUR TIME. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called courtesy Chrysler Jeep Dodge Ram tampa (9207 E adamo drive, tampa, fl 33619; 888-974-3486) and was informed that they were only receiving one part per week. They would not be able to repair the contact's vehicle for approximately 17 weeks. The manufacturer was made aware of the issue and informed the contact that they would contact the dealer to escalate the repair. The contact never received a return call regarding the repair. The contact had not experienced a failure.
Takata recall. The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign numbers: 16V668000 (seat belts, air bags) and 17V640000 (air bags, seats). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was contacted (nichols Chrysler Dodge in burlington, nc, 336- 229-6901) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 17V640000 (seat belts, air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (phillips Chrysler Jeep Dodge Ram, 3440 S. pine avenue, ocala, fl 34471) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. On several occasions, the contact called brooks Chrysler Dodge Jeep Ram at (251) 246-7224 (3200 college ave, jackson, al 36545) and an appointment was scheduled for November 7, 2017; however, the contact was informed that there were no parts available and would receive a call. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called douglas Ram Chrysler (2382 S tamiami trail, venice, fl 34293) and was informed that they only received one part per week. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 Chrysler 200. When the heater was turned on, the driver's side vents emitted warm air and the passenger's side vents emitted cold air. The failure caused the defogger not to work on the passenger side of the windshield. There were no warning indicators illuminated. The dealer was contacted (all star Dodge Chrysler, St louis, mo, 314-291-2050), but the vehicle was not taken to the shop as requested by the dealer. The failure was not diagnosed. The manufacturer was made aware of the failure and referred the contact to NHTSA to file a complaint. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The failure mileage was approximately 62,000.
Takata recall. The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (wallace Chrysler Jeep Dodge Ram, 2755 SE federal hwy, stuart, fl 34994) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-853-1403 and stated that the dealer had the parts available for the recall repair and to contact the dealer. A case number was not provided. The contact had not experienced a failure. Parts distribution disconnect.
2013 Chrysler 200 touring. Consumer writes in regards to occupant restraint controller safety recall. The consumer stated the recall repair exceeded a reasonable amount of time. Updated 9/22/2017
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with grogan's towne Chrysler Jeep Dodge Ram (6100 telegraph rd, toledo, oh 43612), yark automotive group (6019 central ave, toledo, oh 43615), and charlie's Dodge Chrysler Jeep Ram (725 Illinois ave, maumee, oh 43537). All the dealers stated that parts were not available. The manufacturer was made aware of the issue and opened a case for the contact, but stated that parts were not available. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- New Orleans, LA, USA