This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dashboard indicator light came on indicating airbag failure. Dealer, findlay Chrysler, wilsonville, or, confirmed that defect present via "driver active headrest control circuit being open". dealer refused to repair (car has 33,403 miles).
Takata recall. The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (wallace Chrysler Jeep Dodge Ram, 2755 SE federal hwy, stuart, fl 34994) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-853-1403 and stated that the dealer had the parts available for the recall repair and to contact the dealer. A case number was not provided. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with grogan's towne Chrysler Jeep Dodge Ram (6100 telegraph rd, toledo, oh 43612), yark automotive group (6019 central ave, toledo, oh 43615), and charlie's Dodge Chrysler Jeep Ram (725 Illinois ave, maumee, oh 43537). All the dealers stated that parts were not available. The manufacturer was made aware of the issue and opened a case for the contact, but stated that parts were not available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags and seat belts). The contact stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (ourisman Chrysler Dodge Jeep Ram, 12430 auto dr, clarksville, md 21029, (301) 596-9990) did not give a specific date for when the part would become available. The manufacturer was contacted. The contact was not experiencing a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (quality Chrysler of greenwood in greenwood, SC, 877-592-9054) and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Bradley, SC, USA
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The contact owns a 2013 Chrysler 200. The contact stated that while her son was driving, the driver's head rest air bag deployed inadvertently. The vehicle was taken to savannah Toyota located at 11101 abercorn St, savannah, ga 31419 (912) 927-1234 where the dealer stated that the vehicle needed to be taken to another dealer. The contact called autonation Chrysler Dodge Jeep Ram South savannah T (912) 330-1656 located at 8701 abercorn St, savannah, ga 31406 where the dealer stated that no recalls were associated with the vehicle. The vehicle was not diagnosed or repaired. The contact stated that she was not made aware of NHTSA campaign number 16V668000 (seat belts, air bags). The manufacturer was not notified of the failure. The failure mileage was unavailable.
The brakes squeal all of the time and the passenger seat belt is under a recall. They say the brakes always squeal. It's normal. Also had to get the transmission reprogrammed because of the downshift problems while driving.
Takata recall. The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The browning Dodge Chrysler Jeep Ram dealer located at 1983 hamner ave, norco, ca 92860; phone number: (888) 376-3498 was contacted and stated that the contact needed to make an appointment. The manufacturer was not contacted and was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Chrysler 200. While driving 60 mph, the steering wheel shook and the traction and two other unknown warning indicators illuminated. The vehicle was taken to twin city Honda (10545 memorial blvd, port arthur, tx 77640 (409) 981-1220), but the cause of the failure could not be determined. The contact inquired if the failure could be a fuse issue. The contact stated that the fuses were checked, but no issues were found. The dealer advised the contact to take the vehicle to a Chrysler dealer for diagnostic testing. An appointment was made with midcounty Chrysler Dodge Jeep Ram Fiat (8181 memorial blvd, port arthur, tx 77640 (409) 877-5024) for diagnostic testing. The contact mentioned that she researched recalls online and found NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The manufacturer was made aware of the issues and was not able to confirm when the parts were to become available. The failure mileage was 52,600. Parts distribution disconnect.
I went to get an appraisal on my car for trade in when dealership told me they couldnt give me full kelly blue book value because of a recall. I was never notified about a recall and had the car for 2 years. I then tried getting a hold of Chrysler no answer and finally talked to customer service from mopar that told me there is nothing rhey can do about it but put me on a tracking list when and if they get parts to fix my car. I got screwed royally bc I cant get more money for my trade in and now am driving a car with an airbag recall. So disappointed and pissed off!!
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the auto lenders dealer in egg harbor township, NJ who stated that they would call the contact when the part became available for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact stated that the recall notice for NHTSA campaign number: 16V668000 (air bags, seat belts) was received in September of 2016. After contacting the dealer (shumacher Chrysler located in boyton beach, Florida) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called eau claire automotive group (3200 mall dr, eau claire, wi 54701 (715) 833-7777) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was made aware of the issue and opened case number: 30933393, but was not able to confirm when the parts were to become available. The manufacturer offered a loaner vehicle, but the contact declined. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sahara Chrysler, Jeep, Dodge of las vegas, Nevada was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I received a recall notice labeled "occupant restraint controller" over one year ago and the dealership has never received parts for repair. (ref: S61/NHTSA 16V-668) in the meantime, I continue to drive a defective vehicle with a significant safety hazard: "may experience a loss of airbag and seatbelt pretensioner capability" 7/1/17 updated 11/06/2017
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The keefer Chrysler dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact stated that NHTSA campaign number: 16V668000 (air bags, seat belts) exceeded a reasonable amount of time for the repair. The contact received the recall notification in October of 2016. The dealer (lake elsinore Chrysler Dodge Jeep Ram, 31400 auto center dr, lake elsinore, ca 92530) stated that the parts were unavailable for the repair. The manufacturer was also contacted and confirmed that the parts were unavailable. The contact was informed that the parts should have been available the first quarter of 2017, but then stated that the date was extended. There was no guarantee for when the parts would be made available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (frank shoop located at 1470 cherry blossom way, georgetown, ky, 40324) stated that the recall remedy parts were not available. The contact also called the dealer to follow up, but did not receive a response. The manufacturer was notified of the failure and referred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Tigard, OR, USA