This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving in 60 degree weather, the vehicle-??s check engine light lit on the dash and the vehicle abruptly stopped. I was able to push the vehicle safely in heavy traffic. I contacted Onstar who gave me the vehicle diagnosis. Onstar advised the following codes appeared POACA (Hybrid/ electric vehicle powertrain control module requested malfunction indicator lamp illumination), P1AEE ( the electric propulsion system is not performing as expected. Please service immediately), and P1AEF (the electric propulsion system is not performing as expected).
Car stopped operation while out doing errands. Car had to be parked and restarted and made it back home. Car would not start again. Had to have it towed to dealership, BECM needs replaced for $2000. Warranty should cover, but part is backordered. Not sure when it will be fixed and with the recent freezing temperatures could have been dangerous.
Vehicle stopped running, will not restart. ODB codes show failure of the BECM. Check engine light illuminated, READY indication turned off. Vehicle does not display battery or fuel status. We were left stranded by this failure.
First, the electrical system did fail suddenly in August 2023. Luckily, I was parked and so was not injured. I did report the electrical failure to the Hendrick Chevrolet dealership in Durham. But this Chevrolet Volt also does not fill up with gas. At the pump, gas just spills out of the tank. I've seen online that many people have this same problem. At the suggestion of Hendrick Chevrolet dealership in Durham (and after paying $210 for a diagnostic), I replaced the vent valve solenoid. The car filled up with gas twice. But once again, gas starts spilling out of the tank if you try and fill it up. The car only has about 25,000 miles on it and hasn't been driven extensively so it doesn't make sense that it is malfunctioning.
While driving the car in electric mode, a chime came on and flashed 'propulsion power is reduced', then it went into engine mode and the car decelerated quickly from posted 70mph speed to less than 40mph even though I pushed the accelerator pedal and reved the engine high. While in this low power driving mode, a warning came on saying the collision detection system was disabled. The concern is the person behind me had no warning since my brake lights did not come on. He sped around me with a bit of road rage. The problem temporarily goes away when you turn the ignition off and back on. I took it to the dealer and the said it needed a new EGR Cooler 4 hours labor $1500. Chevy Dealer pulled two codes P0401 Exhaust Gas Recirculation "A" Flow Insufficient Detected P1E00 Hybrid/EV Powertrain Control Module 2 I paid them the $165 diagnosis fee and got my car back and just plan to restart when it occurs. In another instance, I was pulling out from a parking lot into a busy road in electric mode and the car lost ALL power leaving me exposed in the line of traffic. Error messages on the dash said to 'service BECM' and 'shift to park'. The car was not drivable and had to be towed. Call me if you need any more information. Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Cumming, GA, USA
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We were driving on the highway (my wife and younger son were passengers, and my 17 year old son was driver). He was in electric mode and then the engine propulsion reduced message came on and the check engine light came on. Car was still running, albeit slower. We stopped and filled up the gas, and got an engine unavailable message. Vehicle switched back to battery mode on its own and because there was no charge, the vehicle stopped ON THE HIGHWAY. The car lost all control and power abilities and it was very dangerous. They were able to pull over into the break down lane and they called a tow. Took the car to Mike Reichenbach Chevrolet in SC and they removed and replaced the EGR valve. However, within the last couple of weeks, my son has received the loss of propulsion message again and the car is violently shaking. This is a safety issue!
The Volts BECM has failed. There are warning lights constantly warning about Engine and low Propulsion. There are multiple symptoms. Most serious is that car has stalled while driving 3 times. If I pull over, put in park, then turn off; I can restart the engine using battery mode. It does not drive well in gas mode where gas fuels generator to charge battery for propulsion. It is now very loud and often won't allow you to drive faster than 30 MPH. The mileage diagnostics (MPG) are just over 50% of what they were before problem started. It often randomly switches from battery mode to gas. This is undesired. My problem is that the only certified tech is on other side of Island Volcano. I have no confidence that I can drive it to dealer, given the distance and power required to climb mountain. So, I am stuck with no way to fix. There are widespread reported issues, similar to mine, caused by defective BECM (Battery Energy Control Module). Problem started September 2023 and have issues every day I dare drive it.
Battery Energy Control Module (BECM) on 2017 Chevrolet Volt failed. Resulting in reduced propulsion power, no charging. Check engine light comes on. Dealer has confirmed this is a BECM issue.
EGR valve failed on [XXX] southbound near Cartersville, GA. Initially, the engine showed a Check Engine light, and showed a message that "Propulsion power had been reduced". Approxmately 60 seconds later before we could reach an exit, the engine shut off while driving at 60 MPH. Had to coast/navigate over two lanes while the car was slowing to make it to the shoulder, and was stuck on the shoulder while the engine cooled down enough to leave the shoulder. Jim Ellis Chevrolet confirmed the failed EGR valve, but have so far been able to reproduce the overheating in the shop. Replacing the EGR valve is estimated at $1100, with GM providing a $250 warranty assistance. I have confirmed with other Volt owners that this is a very common issue which affects all GM Volt 2 cars manufactured between 2016 and 2019. Enough of the EGR valves have failed that the part is in short supply with possible wait times of over 6 months. The EGR Valve is part of the emissions system. However, the problem appears to be (unconfirmed) a manufacturing defect in the control board for the valve. This fails, causing the engine block F3 fuse to blow. This fuse also powers the engine coolant pump, which is what takes this from an emissions problem to a safety problem--which can cause the car to shut down suddenly. References to the issue online: [XXX] [XXX] [XXX] The issue has been confirmed the issue with this service bulletin: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2017 Chevrolet Volt has had issues with failing to start for years. Many times when the car did start I would receive an error message saying -??propulsion power reduced, -?? resulting in the vehicle being less responsive to the accelerator. I have taken it to get serviced many times only for the issue to persist. Now the car has completely broken down and will no longer turn on at all. The car is currently at a Chevrolet Dealership where a service technician has diagnosed the problem as being related to a faulty BECM (battery energy control module) and that I need to spend thousands of dollars to replace this part. A simple google search showed me that this problem is incredibly common with other Volt drivers, so much so that there is even a class action lawsuit against GM now for this issue (which I received no notice of). I feel like I was sold a faulty car and I now have to pay a price for GM-??s negligence.
Loss of Motive Power due to EGR Valve. I was driving down the highway when I experienced a loss of motive power and the Volt entered a reduced power state while in moving traffic. After the EV battery ran out and the ICE turned on, the following message showed up on the instrument panel "Propulsion Power Is Reduced" and the check engine light turned on. The Volt slowed down and would not accelerate to the speed of the moving traffic. I was able to get off the highway and drive home under reduced power which was still not safe. The engine ran very rough on the way home and was not able to maintain speed high enough for the flow of traffic on the roads. The dealer diagnosed the issues as a failed EGR Valve. The part was on backorder for about a month. In that time, a GM trained technician deemed the car operable (according to GM standards) and said that I could take it back and drive it on electricity only. Unfortunately, that meant that the EV range is about 40 miles in winter after a full charge and running out of electricity would again result in a hazardous loss of power. The behavior of the car under this reduced propulsion is Identical to the one in investigation PE23022 - Loss of Motive Power due to the Battery Energy Control Module. The Chevy Volt EGR Valve issue is a common problem reported in other NHTSA complaints and Volt forum posts and I am surprised that there has not been a recall. I hope that this issue is investigated same as the BECM issue. Some examples: NHTSA ID Number: 11558668 NHTSA ID Number: 11557845 NHTSA ID Number: 11557876 NHTSA ID Number: 11557995 NHTSA ID Number: 11483673 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
so we inspected your vehicle and it needs a battery module, that part is on back order and we have no ETA when it will come in. That is what the dealership sent me. There are people on Chevy Volt forums saying it's the EGR valve and they've been waiting months with non-working cars. Is anyone doing their job around here?
The latest episode with my 2017 Chevy Volt is a culmination of years of issues with the low clearance on the vehicle causing continual damage and unsafe driving conditions that require expensive repairs due to the design flaw (note - I had a 2014 Chevy Volt that had NONE of these problems). My son was driving the car a week ago and the Engine Control Module (GM part # 12700116) fell OUT of the car. This led to the car to stop driving instantly - if he had been anywhere other than a quiet residential street it could have been catastrophic. Upon having towed the vehicle to the dealership, I was informed that the wiring harness failed which led to the ECM falling onto the street. I drive this car strictly in city limits and on major highways, and despite this the bottom undercarriage is constantly damaged because it is simply to low to the ground. In addition to the repair bill of $3K+ (my 4th repair required due to this defect), the harness isn't even available and GM cannot provide an ETA for when it will be. I experienced a similar issue 6 months ago when a part was backordered for 3+ months and this is compounded by the fact that their dealerships no longer have loan car inventory. Note that there was no warning before this happened. I have tried escalating to GM but their response is essentially that I am SOL. Again - this is a design flaw of the vehicle that should have been addressed but never was. Note that this doesn't include the other continual issues (well documented) that continue to plague the car after other recall service (loss of propulsion, shifter issues that frequently make it impossible to actually turn the car off, etc.)
All of a sudden while braking on a freeway offramp, the check engine light came on and a reduced propulsion warning came on my screen. The car ran weird for about a day, then it wouldn't start. I had it towed to a dealer, they diagnosed the BECM went bad, now my car has been there 2.5 weeks and there's no estimated ship date for the part, much less repair date. If they said they had enough parts for BECM failures, they're either lying to you or they're lying to me.
I was driving and then the car turned off and was unable to restart. There was no warning. The car was fine and then it wasn't. The power steering also stops working. Fortunately I was at a red light and not in the intersection yet. The check engine light wasn't on. The BECM (battery control module) failed. I had to get the car towed to the dealership for the repair. The dealership repaired the issue for free since I was still under warranty.
The BECM located in the battery compartment failed The vehicle was completely immobilized and would turn on but would not "start" leaving me stranded. Away from home. The local Chevrolet dealership confirmed the BECM was at fault The vehicle gave no clear indication of a pending BECM failure before the failure
Consistent BCEM failure with volt. Power Reduced even if battery has full charge and gas is in tank. Forward Collision made unavailable without reason whilst driving. I rely on the forward collision system while driving at night in my area because of drivers cutting each other off constantly, so losing this feature without knowing why it failed feels unsafe to me. Forward collision would also activate when no vehicle is infront of me causing the car to suddenly stop and jerk on the road. Propulsion power is reduced is an extremely common occurrence in my volt. It happens randomly while driving and even while charging. When I'm on the highway the car would slow down when the warning came on; even with cars right behind me. I'm scared one day the car's system will cause an accident because of it's unpredictability. Regular maintenance has been performed and no issues have been found. The problem continues to persist.
Vehicle malfunctioned and was unable to be driven. Had to tow to dealership where they diagnosed the problem to be a BECM board, and new HV battery. It has been at dealership for 6 weeks at this point, with no ETA on new battery to arrive.
On 3/11/2023, I was heading home when my vehicle lost power in the middle of the freeway. Luckily, I was able to safely pull over to the side of the freeway. Since this is a plug-in hybrid, there are two gauges showing how much electric and gas is in the car. When I checked, both showed were empty; however, although I knew that I did not have much electricity in the battery, I had nearly a full tank of gas. The vehicle should have had automatically switched over to the gas but did not. After a few minutes of leaving the car off, I was able to restart the vehicle in gas mode and drive home safely. I brought in the vehicle to my local Chevy dealership to have it diagnosed. It was determine that the computer had registerd multiple faults p0030, 31, 54, 135, 403, 405, 443, 458 and 537. They also found TSB 21-NA-116. They had found that the 15 AMP fuse was blown. They had to replace the EGR valve assembly. Total time was 2 weeks to repair as they had to wait for the parts from Chevy. Per WO, parts 12346290 (Coolant) and 12691147 (Valve) were replaced. After replacement, vehicle have been running fine for the past 9 months. Prior to the engine shutting off, there was a message on the screen while driving which says "Propulsion Power is Reduced". The electric gauge was empty but the gas tank show nearly a full tank.
A D V E R T I S E M E N T S
- Granada Hills, CA, USA