This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Chevrolet Volt. The contact stated that while the daughter was driving in reverse the warning message "Reduced Propulsion" had displayed and suddenly the power steering failed and the vehicle lurched backward and crashed into a utility pole. During the incident, the driver pressed the brake pedal but the vehicle did not stop. No injuries were reported and no police report was taken. The daughter was able to drive the vehicle home in "Limp" Mode. The contact later examined the vehicle and diagnosed that the engine battery ECM had failed. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the manufacturer's extended coverage for the failure. The failure mileage was 89,800.
The contact owned a 2016 Chevrolet Volt. The contact stated that while driving approximately 35 mph, the message service stabilitrak suddenly displayed. The brake pedal was still and the steering wheel failed to respond when turned as a result control of the vehicle was lost and the contact crashed into a bluff. The vehicle was destroyed. The driver sustained a sore body due to the impact and medical attention was not sought. No police report was filed. The vehicle was towed away. The local dealer (unknown) was called and informed that the vehicle was destroyed but the failure experienced was not discussed. The manufacturer was not notified of the failure. The failure mileage was 177,000.
- Nixa, MO, USA
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- Taylorsville, UT, USA