This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had my 2015 Volt (at ~95000 miles) serviced at american Chevrolet(modesto, ca) on June 19th for regular maintenance. I had 2 miles ev charge left leaving dealership parking. 2 min out of dealership, just before stopping at a red traffic light, I saw an error: "propulsion power is reduced" on display. Then I realized the car had no power at all. Turned off engine, and turned it back on, the screen says "initializing....." and it lasted more than 20 seconds, still no power. All cars were moving again, and I was stuck on the second to the right lane with no power! I power cycled again, still no power. Emergency lights didn't light up during initialization. This meant cars behind me wouldn't see my lights. I have a camera facing the rear, and it should have caught the horrific experience. Now came the scary part, I saw a big SUV driving at probably 60mph came right behind me!! luckily the SUV was able to brake really hard and swerved to my right lane before rear ending me. I got out the vehicle, and started signaling to cars behind me, and all the cars now could see me and changed lanes. I called dealer, and two advisors arrived in just a few mins. They could not figure out why and gave me a ride back to dealership and told me the car would be towed back and diagnosed. My Volt has been still at the dealership being test since June 19th. Today, June 24th, my Chevy advisor, juan moreno called said they've done all tests, and everything has been fine, and they would do some more testing, after which I should be able to pick it up today. On June 19th, I received a letter from GM about a software update, hpcm2. I requested dealer perform the update. I don't know if the software defect caused my Volt losing power. But now I really had concern over the safety of the Volt as it was a family car to haul family.
Heat stopped working, was informed that I may need to have a second heat source per drivers manual. I was sold a vehicle in upstate New York that was presented as having heat and air conditioning.
- Whitesboro, NY, USA
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- Tracy, CA, USA