This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on the freeway at 65 miles per hour. As I began to brake because of traffic, 3 lights came on the vehicle. Stabilitrak failure, ABS and brake assist failure. When the lights came on, there was a loss of breaking. I almost crashed. Had I been closer to the vehicles, I would have had an accident. Fortunately, I keep a distance from the vehicles in front of me at all times. I called General Motors and they told me to take it to the dealer and they would look at the repairs and find out if it is something that is related to the vehicle's safety. When I took it to the dealer, I received an estimate fro M jackie, the technician at mark christopher auto center 2131 E convention center way, Ontario, ca 91764. Stated that there is two separate issues with the vehicle. One issue was the stabilitrak and the second issue had to do with the ABS. Each of the items were estimated differently even though they were related. I ended up coughing up $290 for just an inspection of both items (not repairing them). 160 was for the check engine, stabilitrak and brake assist falure. The second charge was to look at the ABS at $130. I disputed the charges but they stated that they were valid. When I spoke to the technician ( jackie) she stated that the car was repaired and the problem stemmed debree going in to the I told them that I had a case # with GM. Jackie stated that GM would not honor the repair because it was the speed sensor. She stated that the sensor was cleaned and the vehicle does not have the problem anymore. It is difficult to understand that such a simple fix does not have a re-call. This is a safety sensitive issue that has implications for society as a whole. Imagine a person driving and they do not know the system is malfunctioning. This can be harmful to pedestrians walking in the streets. The system does not allow you to brake. Please help!!!!!!!
My Volt steering wheel sticks in the center position after driving in straight line. It then requires some force to "break out". after this breakout it operates normally. This is concerning while driving on the highway. It is also a known issue and GM issued bulletin 14232A to address it. However my despite my vehicle suffering the same problem as the campaign, my VIN was not included in the campaign. Please update the campaign vins to include my VIN so GM will repair it.
I've experienced sudden and complete loss of power steering. It can be temporarily alleviated by turning the vehicle off for serveral minutes, however, the problem will usually persist at some point thereafter. This has happened at both low speeds and at highway speeds.
Beginning at approximately 11,000 miles and on relatively straight sections of highway above 50mph, the steering develops a mechanical lock or catching sensation that takes approximately 5lbs of force to overcome and makes it difficult to make fine changes to the steering to maintain straight driving. After the locking is overcome, there is then an increased degree of play in the steering (a few degrees of turning the steering wheel results in no corresponding turn in the front wheels) that leaves me with the sensation that I am not in control of the vehicle. It is more of an annoyance, but it is very fatiguing and distracting on longer drives to be constantly grappling with the steering system for control of the vehicle. Interestingly, I discovered exactly the same problem on a rented Chevrolet Cruze in December. Since the Volt and Cruze share many components, I wonder if this is an endemic problem.
A D V E R T I S E M E N T S
- Fontana, CA, USA