This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chevrolet Volt. The contact stated that while driving at 45 mph, the vehicle headlight became inoperable. There were no warning lights illuminated. The contact was able to drive with the hazzard lights flashing to her residence. Roadside assistance was contacted and the vehicle was towed to elco Chevrolet located at 15110 manchester rd, ballwin, mo 63011 (636) 232-0007 where the technician diagnosed the vehicle but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.
My car had the exact issues that are documented in NHTSA campaign number 18V397000 while driving on the freeway, I got a low propulsion warning when the lithium battery was depleted and switched to engine. Engine was revving very high and almost no acceleration was available. I made it home and car wouldn't restart. 12V battery was dead so I replaced it but still could not start the car.
I was driving my 2013 Chevrolet Volt and I received a loss of propulsion message on my dashboard and immediately followed by a check engine light. My car shut down and slowed down on the freeway as I was driving. It was very dangerous because it was also dark. I was able to glide to exit the freeway. My car came to a complete stop in the exit lane of the freeway. I pressed the power button to turn off the car and then I waited about 30 seconds and I turned the power button back on and the car came on as only power mode. I was able to move the car very slowly somewhere more safe. I called tow truck and I towed it to dealership. The Volt was still able to move slowly up the tow truck and when I arrived at the dealership, it was still able to move slowly to the entrance of the service station. Check engine light was on, but loss of propulsion light was gone. Service advisors told me they would fix my car as it was covered under the recall even though my car was salvaged. The estimate was $145. Later on they called me that my car had 8 check engine lights on and that I needed a transmission because their was a whining sound and also loss of propulsion still on. I went to go look at my car a couple days later after I filled a complaint with GM headquarters because this should be covered under the recall. When I went to go check out my vehicle, it was in a worse condition then when I dropped it off. My car would not even turn on. When I pushed the power button, it would say engine not available and it would also say loss of propulsion and check engine light still on. I was not able to move my car and the battery still had 8 miles left. It was weird as to why my car is getting worse while being in the dealer. Dealer told me they are done with the update and in order to diagnose the vehicle, I have to pay $430 and more than likely thousands of dollar to fix it.
2013 Chevy Volt stopped accelerating and received a low propulsion while driving on a state route in Ohio. Our son was driving the vehicle and could have been killed if this was on a highway. The Volt would not move and he had to try to glide off the road since it had no power. He pushed the car off the road so it would not be hit. If this situation would have occurred while driving on the highway, our son could have been killed. This problem has occurred to other Volt owners if you look this issue up on the internet. Why hasn't GM fixed this issue so people are safe when driving this vehicle? we brought our Volt into the service department, this car is now going on 3 weeks and we still do not have our car back. They first said it was a short in the electrical module, and replaced parts. Now they are stating that it did not work and it is the transmission. I am not sure they know what is really wrong with this Volt. They are now asking us to pay $3661 to have this transmission replace and GM will pay 2000 or it would be 5661. This car is not even worth that much at this point has 83000 miles on it and the transmission should have never went out. GM tried to say it was the short, now they are saying it was not a short. I do not care what it is I just want a safe car for my son to drive. It seems like they are back pedaling to try to not pay for something that they (GM) should pay for. Especially since this issue is not a new issue for the Chevy Volt. GM needs to stand by their products and fix this vehicle.
My 2013 Volt has started giving me only a maximum of 35 miles charge, but really only giving me 27-32 even through I drive in low (which always gave me more miles than the car thought I'd get). Maybe this is connected to the new problem? yesterday when I turned on the car (driving in gas because I had run out of electric) it gave gave me a "propulsion power reduced" error message. I tried turning it off and on several times, but the error stayed. I had to drive from downtown la in a car that could barely move. About 8 miles in, the error disappeared and the car ran normally. The dealership tells me they couldn't find any error messages (?!), but maybe, maybe that problem and the charging problem could be corrected by a $300 software update. Maybe. Meantime, I found that some 2013 Volts were recalled for exactly this error problem, but apparently not mine. The dealership doesn't seem to be interested in finding out what's wrong, and GM says to go to the dealership (GM, in fact, hung up on my today). So let me get this straight, GM, you know you built cars with software problems, but we need to pay to correct them" and you're not even sure it will correct it?????"
- Culver City, CA, USA
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The contact owns a 2013 Chevrolet Volt. While driving approximately 70 mph, the vehicle stopped without warning. The manufacturer was made aware of the failure and the vehicle was towed to sullivan-parkhill automotive (217-903-2817, located at 440 w anthony dr, champaign, il 61822) where it was diagnosed that the T6 power module went out. The vehicle was not repaired. The contact was expecting a call back from the manufacturer. The failure mileage was approximately 118,000.
The car reduces speed without advance warning on hwy and decreases to 30-40 mph in a 65-70 mph zone. The air conditioning stopped working, some safety electrical components malfunction mid drive and resume working
Gas generator failed to start when battery was depleted while on city street slowing to a stop at an intersection. Warning message about reduced propulsion and yellow engine indicator illuminated. Came to a complete stop and turned vehicle off. Tried turning back on, received waiting to initialize message, but power to engine was never restored. Towed car to dealership.
Gas generator failed to start when battery was depleted while on freeway. Warning message about reduced propulsion and yellow engine indicator illuminated and then fews moments after vehicle could no longer accelerate and was slowing down so pulled over onto shoulder and got towed vehicle will not charge either when plugged in.
Passenger presence module needs replacing at a dealer-quoted cost of $700. Rear seat stitching came apart, requiring several hours of repair. 2 bad 12 Volt batteries in 36,000 miles have somehow affected the main computer and I haven't received a quote yet. Bad oil line connection on the master cylinder. Mechanic said defective crimp. Bought the car in 6/15 at 16,000 miles with a reconstructed title. Air bags did not deploy in accident. I doubt that the accident influenced any of these problems. The car performed flawlessly for 10,000 after I bought it (except for the 12 Volt battery).
While driving in rush hour traffic this Chevy Volt's entire electrical system crashed causing me to crash right along with it. No brakes (antilock braking system fail)no steering or horn even worse...no air bags.... results: Multi-car collision with no fatalities but, several injurys.
The contact owns a 2013 Chevrolet Volt. After fueling the vehicle, the instrument panel became inoperable. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,222.
Onboard screen stopped working after car wasn't used for several days. The button lights intermittently turn on and off. Ac, seat heaters and car functions normally except radio and the midpanel screen. Since the screen doesn't turn on controlling the ac is done through trial and error.
My lcd infotainment screen went blank and it won't turn back on. It has happen couple of times. My screen froze yesterday and I shut down he car, locked, walked out for 2 minutes and came back the screen was black. I have read online that a lot Chevrolet Volt lcd screen blank out a lot. Please fix this issue, I can't use my radio, my back up camera or sensors. The car has a lot of blind spots and it is hard for me to back out. Also, I read online that Chevrolet has a lot of problems with the Volt lcd stop working after 36,000 miles. Please help, because this is issue the company knows but hasn't fix.
No signal at fuse block for rap relay. All electrical ports were non-functional and tot he left of the steering wheel on the dash, there was a frequent clicking of the relay switch clicking on and off. While driving I experienced a puncture in the passenger rear tire resulting in rapid deflating of the tire. As I was at the apex of a bridge, I slowed and was able to get off the bridge to the shoulder (bridge has no safety lane or shoulder) before the tire was completely flat. In the drizzling rain I remembered that I didn't have a spare or a doughnut, but an emergency tire repair inflator. That didn't work as it needed power from any of the non-functioning ports. Trying to inflate the tire is when I discovered the non-functioning ports and the clicking noise had started shortly before. I had the car towed to the dealership for repairs.
About a year ago I call Chevy about my gas pedal pulling itself to the ground and the car taking off more than once. They never got back to me. Dont push the pedal when car is off cause when you turn it on it will do this...I think Oct 2016 I was electrocuted un pluging my car. The 3 prongs burned my arm that will never be the same along with my lungs brain and tirednes ! I passed out cold it took me weeks of crying to admit to myself what happen. I felt angry and like the plug hit me going 100 miles an hour. I have been told that it how being shocked makes you feel.
I have a 2013 Chevy Volt. The other day while driving my instrument cluster went black. I couldn't see my speed, fuel, remaining battery, signal indicators. I couldn't see anything going on with the car. The main instrument cluster reports on everything. I took it to a dealership and was told, "yeah these things go often and your out of warranty". I also looked this up online and there are a lot of other Volt owners that are dealing with this. This should be a recall. GM knows they are selling a bad product. I shouldn't have to spend $1200 on a new instrument cluster every couple of years. Here is a link to some other owners with the same issue. GM-Volt.com/forum/archive/index.php/T-9451.html
While driving at 40mph on a straight road, I went to change the drive mode, but I accidentally hit the power button. When I hit the power bottom the car shut down. I was not able to restart the car while the shift lever was in drive, so I had to coast to a stop, place the vehicle in park, and reboot the car. I was very surprised that I was able to power off the car while I was driving around 40-45 mph.
The contact owns a 2013 Chevrolet Volt. The contact stated that while driving at approximately 25 mph, the service high voltage charging system warning light displayed. The vehicle was taken to a dealer where the contact was informed that the battery coolant level was low. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 36,000.
I received the following message on the car dash display: Propulsion reduced-engine not available. This message came on while I was driving in the carpool lane. I called GM thru on star and was told that I had a catastrophic error and needed to get my car into repair with 24 hours. With only 6 miles left on the battery, I told the GM rep that I better get the car to a Chevy dealer. I immediately drove to the dealership in culver city. The minute I pulled into the driveway of the dealership, my car stopped and would not restart. This could have been a disaster if the car had stopped in the carpool lane. I have read of other complaints on google and yahoo. I was told by the dealership that they were going to replace the engine module, which they said would take 8 hours to repair, but when I picked up the car, they only replaced the transmission module. Since the incident, I only get a full charge of 32 to 34 miles, where before the incident I was getting a full charge of 42 to 44 miles per charge. This is definite safety issue as GM blames the driver for the problem. GM needs to replace the engine module on my car.
A D V E R T I S E M E N T S
- Chesterfield, MO, USA