This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger side air bag / seat sensor malfunctioned shortly after purchasing the vehicle. Seen many other complainants exactly the same issue. Got in a car accident and my passenger was almost killed as the air bag did not deploy. The manufactures really needs to recall and fix these seat sensors. This has been going on way to long. Also the conditioning unit failed due to faulty manufacturing.
Air bag sensor inside the seat started failing intermittently. Over 6 months it went from going off and back on once a trip, to multiple times in a trip. Then full on failed. Appears to be a common issue based on discussions here: Https://GM-Volt.com/forum/archive/index.php/T-306433.html
2012 Chevy Volt airbag passenger side. Light car has been tampered with by the dealerships. Have been dealing with this since I bought the car. Refusal to fix. Issue allows for third party access to my vehicle. Using sub language menus. For spanish and french. This is a major problem and no one is doing anything about it. This calls for a major investigation into Chevy dealerships, fraud. My car had this right after my first in warranty service at roseville Chevy dealership. Please help. My vehicle is being illiegaly monitored. And exstorted for money to fix a problem that is related to tailight switching bulbs and antilockout issues with the car.
Service airbag light appears at random times, none of the seats have any damage or spills. Appears to be a common issue that Chevy does not want to fix. Please help.
- Sacramento, CA, USA
Search CarComplaints.com for these popular complaint phrases...
My vehicle for awhile now has given me a service airbag warning when someone sits in the front passenger seat. This also happens randomly when no one sits in the passenger seat. The sensor will switch on and off and continually give me the dash warning light. I have researched this and found tons of other Volt issues with the same problem invoking a daily seat sensor that will not properly detect an occupant and will trigger the airbag on and off. This is extremely dangerous as it will not always properly detect if the airbag should be on or off which in the event of a crash could be fatal. Something this dangerous involving the airbag system should be part of a recall. I would like to Chevrolet to fix this ongoing issue that so many Volt owners are having. This repair is estimated at $800 and is very expensive to me for a safety feature that should work properly. I take great care of my car and have never spilled anything on the seat and have never been in an accident.
The air bag sensor warning light is on and air bag will not work for passenger seats. Per the dealership there is an issue with the airbag sensor that they are aware of the cost of repair is 800. To replace the airbag sensor module. They said placing a cell phone or laptop on the seat causes the malfunction but there is no recall at this point. I can't believe placing an electronic on a seat causes the module to go bad and they will not replace the module.
When passenger is seated, randomly a message stating "service airbag" seems to only happen with people who's weight is over 180 lbs. Happens while in motion or stationary, it seems like a faulty sensor underneath the seat. Dealer\GM stated is not covered under warranty, it should be its a safety issue.
When unoccupied, the driver information display shows "check airbag" and the red indicator on the drivers display indicates that the passenger airbag is disabled. This problem has gone from intermittent to consistent over the past year.
Service air bag light and sound alert began going off random times and now it comes on all the time. I did not realize this indicator meant my air bag would not deploy in case of an accident and the repair for this sensor issue is on the owner. This should not be the case, this is a serious safety issue. The repair estimate of $800-$1200 is not acceptable. I attempted to go to an independent repair shop in hopes of resolving within my budget but due to Chevrolet patent on the parts and tools needed for repair independent shops cannot help me. This should be considered a recall as it impairs the safety of drivers and passengers.
Passenger front seat sensor for airbag system malfunctions, resulting in passenger airbag being turned off while adult passenger is in seat. This occurs when the vehicle is moving or stationary and both in town and on the highway. Dealer indicated this repair would cost nearly $1000 (~$500 in parts and over $400 labor). This vehicle has approximately 62,000 miles.
The passenger's seat detector for airbag is not functional. There's a report at my dealer (action Chevrolet) of the default. I also filed a complaint at the GM customer service and aftersales and was told that they would not pay for the seat component involved beeing outside my 60,000 km warranty (was a little over then!). this is not the result of a misuse or water spill on the seat. I feel that the security of my family is jeopardised by this defect. The cost of repair is important and exceeds our budget of operation for that car. Learning now that many Volts of those years were affected by this important problem, I feel that it qualifies for a recall and fixing by GM. Thank you for treating my demand accordingly. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
While driving the airbag light came on for the passenger airbag. It would come on and go off even while someone was sitting in the seat the airbag would just turn off and then turn back on.
In my used Chevrolet Volt 2012, the airbag light has come on. I took it to a Chevrolet dealership and they said that the passenger presence module wasn't functioning, and so it was causing the airbag light to go on and thus making my airbags inoperable. Chevrolet says that my car is out of warranty, but this issue is widely reported on Chevrolet Volt forums, and makes the car unsafe to operate as their are no working airbags when I drive it. Chevrolet wants me to pay for the repair, but something like a module that detects whether or not a passenger is present should not be a wear-and-tear item like tires or even an engine. I don't think its reasonable to say that this is operater error, and instead I believe it is manufacturer error and by not doing the right thing and correcting their design flaw and manufacturer defect, Chevrolet is causing many Volt drivers to operate unsafe vehicles that have no operable airbag or pay a large amount of money for a new passenger side seat with a new presence module. Through research on forums, many Chevrolet Volt drivers have already paid anywhere from $500-$1200 for this repair, and I believe they should also receive compensation. I have not paid to have this fixed yet and am still trying to find a resolution with Chevrolet, but as it is a widespread issue, I thought the nhsta should know about it and do something to protect consumers. The car has never been in an accident, and I have no idea why the airbag light came on in the first place.
Basically when anyone sits in the front passenger seat our 2012 Chevy Volt the air bag warning detection/ failure come on; this happens when the car is stationary and driving. It started happening sporadic, but lately it has been more consistent with the safety alert defect. It presents some huge safety concerns for us because we are not sure if it would protect the passenger sitting in that seat if there would be an impact. We believe General Motors should address this issue. We can't be the only Volt having this issue. Thank you!
Service airbag warning appeared. All other functions checked ok, no codes. One day later the multifunction screen display is blank and all buttons but the climate control are non functioning. Only capacitive touch buttons that work are front dehumidifier, and fan control buttons (including auto). Air conditioning is stuck on an no other buttons function. May be related to prior submission: NHTSA id number: 10872363
My 2012 Chevrolet Volt started experiencing problems with the sensor that detects the weight of a individual in the seat. The problem has progressively gotten worse and began around 19,000 miles. It has gotten to a point where if I have a passenger in the car, the air bag warning light will come on after they exit the car. Several other owners in the Volt owners club and various other forums have experienced a similar issue. In my car the air bag warning light comes on when someone rides in the passenger seat and then gets of. The "service air bag" message will stay on until I turn of the car or push the seat cushion with my hand. The problem is that GM is not covering the cost on a car with less than 32,000 miles. Leaving customers with a bill of 800 dollars to fix a component that should last the lifetime of the car. As time progresses it seems to problem is becoming more common place and owners are stuck with the bill. The biggest problem is that the airbag may fail to deploy in the event of a crash.
A D V E R T I S E M E N T S
- Orem, UT, USA