This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chevrolet Volt. While driving at an unknown speed, the "propulsion power low decrease speed" message displayed and the speed automatically decreased to 20 mph. The vehicle was taken to the dealer (lynn smith Chevrolet, 25 N burleson blvd, burleson, tx 76028) where it was diagnosed that the hybrid power train control module 2 (hpcm2) failed. The vehicle was repaired. The contact referenced NHTSA campaign number: 18V397000 (hybrid propulsion system); however, the vehicle year was not included in the recall. The manufacturer informed the contact to call NHTSA and opened case number: [xxx]. the failure mileage was 58,000. The VIN was not available. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Joshua, TX, USA
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- Joshua, TX, USA