This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The sliding doors want open and when it does, it is hard to close. The locks get stuck often on both doors; the automatic door & window control does not work. The over all quality is poor. Have air pockets and the driver seat is broken.
Power sliding doors don't have safety sensors on them, they will shut on whatever is in the way, they have left a bruise on me when I was standing in the way of the door. Younger children or even adults could be hurt or possibly killed in them.
Rear passenger automatic side door does not close, pops open when its suppose to latch shut. A child safety seat is beside the automatic door. Door opened while my 9 year old son was sitting beside door and the vehicle was in motion. Luckily I was only going about 15 miles and hour in a residential zone. Door was taken in to dealership for inspection, because vehicle is no longer under warranty, no step were taken to repair door due to financial restraints.
I have a 2005 Chevy Venture. There's a bar that attaches my automatic sliding door to the van and makes the door open and close. When the door is closing, it causes a triangular gap between the door, van and bar. The automatic door has a sensor that if someone is in between the door and van, it will stop and open the door up. There is a piece of plastic on the floor where the carpet stops and before the metal side of the van begins. My cousin's daughter was sitting in the seat behind the drivers seat. I buckled in my kids & was standing next to the open driver's side sliding van door talking to my cousin. Her daughter was sitting in the seat behind the drivers seat. The button that closes the automatic sliding door was bumped. The door started closing, her foot slipped off that plastic piece on the floor and into the triangular gap. The sensors never picked up that something was in the door since it was not actually in front of the door and never stopped closing. Thankfully I was standing close enough that when she screamed, I reached in and grabbed her foot. She had on boots & jeans and still had a mark and bruise on her shin. We stuck a shoe into this gap and closed the door on it to see if the sensor would see it. It tore the shoe and never stopped closing. I told Chevy about the problem and that I wanted my van fixed so no one else gets injured.they said there is no fix & to shut off the automatic feature to avoid this. One problem-when you shut off this feature, you have to tug harder to shut the door. If a kid's foot goes into the gap while I'm shutting the door manually, I won't be able to stop the forward motion in time to not cause injury. Chevy said there is nothing I can do unless enough people complain & then they will look into a fix. I am very worried about this with my children. I want my van fixed or a van comparable one that does not have this problem. I also feel that my cousin should also be compensated in some way.
A D V E R T I S E M E N T S
- Alexandria, LA, USA