This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Chevrolet Venture. The contact stated there was a delayed response when staring the vehicle. The vehicle would also surge forward during the ignition malfunction. The failure recurred intermittently. The failure was not diagnosed by the dealer nor was the vehicle repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 156,000. Updated 05/28/14
The caller said the vehicle accelerated without warning and intermittently. She said it happened in drive or reverse. Dealer indicated they could not duplicate the problem. The caller was taking the vehicle to dealer for the third time to dealer. Manufacturer said she should take the vehicle in when it was having the problem. The caller said she tries to take it to dealer when it was having the problem, but it did not do it when she got there. Dealer said they could not do anything to the vehicle if they could not duplicate the problem.
While driving the van will stall and cut off completely. It needs to be put into park and restarted. It has just recently started to accelerate in a quick manner, and lets off of acceleration without consumer pushing gas pedal.
- Gulf Breeze, FL, USA
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- Marietta, GA, USA