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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
12,440 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Venture body / paint problems

body / paint problem

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2004 Chevrolet Venture Owner Comments

problem #14

Nov 032008

Venture

  • 155,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Chevrolet Venture. While driving approximately 35 mph, the passenger side door slid open without warning. The contact's child was seated next to the door at the time of the failure. She pulled over to the side of the road to shut the door, but it would not close. An hour later, the door was able to close. The dealer was notified and stated that the sensor board needed to be cleaned. The repairs were not performed on the vehicle. The manufacturer was notified and stated that there were no recalls relating to her vehicle. The current mileage was 160,000 and failure mileage was 155,000.

- Hopwood, PA, USA

problem #13

Oct 042005

Venture

  • miles
2004 Venture power sliding door would not retract injuring consumer. Sliding door does not stop when closing. The consumer wrist was injured when the power sliding passenger door would not retract. The consumer contacted the manufacture who indicated that he door was operating within their specs.

- Joliet, IL, USA

problem #12

Feb 012005

Venture

  • Automatic transmission
  • miles
2004 Chevy Venture-this vehicle was our choice due to the connivance with two young children, now ages 2 and 3 years old. There have been several incidences in which my arm has been bruised by the power door mechanism. One of such incidences I had taken both children out of the car and was reaching back inside the rear left door to retrieve the diaper bag. Somehow the door mechanism was triggered to close. I thought if I applied pressure to the door it would reverse however this mechanism is severely delayed. Thus the door mechanism was not triggered to reverse until my arm was completely sandwiched between the door & door frame. By the time the door reversed my arm was sore and bruised. I have obviously learned to be very cautious with this door not to get a body part trapped in this door since that occasion. This cautiousness extends to being obsessive about my children and their ability to reach the door button & being able to have a limb obstructing the door. We make sure the children are immediately buckled into their car seats to ensure that they can not open and close the door. However the fact that I as a 23 year old adult has to apply considerable pressure to reverse the door worries me. One day I chose to test the door to see how much pressure I would have to apply to reverse the door I found that applying as much pressure with one hand as possible I was still unable to reverse the door until the door is with in 4 inches of the door frame requiring as much pressure as I would have to apply to operate a lawn mower. My children do not have this amount of strength in any limb of their bodies. If for some reason they would be in a situation where their limb would be obstructing this door they would no doubt suffer extreme injury. As a mother their safety rest on me and I feel that I am doing all I can to prevent an injury with this situation however I truly wish for this motorized mechanism to be thoroughly investigated.

- Brodhead, WI, USA

problem #11

Apr 022004

Venture

  • miles

A D V E R T I S E M E N T S

Freedom Of Information Act request regarding pruthvika patel vs. Chevrolet & hertz.***transferred to tis***. the complainant represents a client who sustained right wrist injury on April 2, 2005 while she was a passenger in a 2004 Chevrolet Venture. The injury was incurred while she attempted to open the power sliding door. The complainant request a copy of all records from ntsb and NHTSA with respect to General Motors recall of over 700,000 minivans.

- Edison, NJ, USA

problem #10

Jan 152005

Venture 4WD 6-cyl

  • Automatic transmission
  • 19,000 miles
The contacts states the gas tank scrapes the ground when two or more people sit in the rear seat of the vehicle. The dealership stated the vehicle had been damaged, causing this problem. The dealership repaired the heat shield that covers the gas tank. This did not correct the problem. The manufacturer was contacted, and they stated the rear springs were causing the scrapping. This would be repaired under warranty. The door doesn't close properly. Updated 01/19/06.

- Blancahrd, OK, USA

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problem #9

Apr 152004

Venture

  • Automatic transmission
  • miles
The sliding doors are unsafe, they are catching people in the middle of the doors. The door caught the owner's daughter 3 times in the doorway while trying to remove a child from the child seat. The doors are sliding closed, and when it hits a person it's not returning. The owners 3 year old was caught in the door, and the owner had to pull him loose. The other door was opening and closing by itself. If the owner has the remote in hand and accidently hits the remote door would start to close. If someone is in the doorway the door is not reversing itself. The owner has already talked to the dealer and the manufacturer. And no one is willing to take the time to help to fix the problem. The door closed on the 3 year old's body and head and then the door still didn't return back. The vehicle has been returned to dealer for repair 3 times. When this is happening the vehicle is turned off.

- South Hampton, PA, USA

problem #8

Oct 212004

Venture

  • miles

A D V E R T I S E M E N T S

I was on a business trip in Texas and we had rented a 2004 Chevrolet Venture minivan from hertz. On Thursday we went to lunch, and I was sitting in the middle bench seat behind the front passenger. When I opened the door to get out, the automatic opener mechanism engaged. I was holding the door handle pulling the door open, the automatic opener pushed my elbow into my seat, and the opener continued to force the door open. With my arm trapped between the handle and the seat, the door twisted my wrist back until it broke one of my wrist bones. After that I was taken to the hospital and treated. The car was returned to hertz, and hertz was notified, and as far as I know they have taken no action. As far as I know there is no corrective action that GM has taken to remedy this problem with the Venture.

- Canton, MI, USA

problem #7

Nov 052004

Venture

  • miles
We rented a 2004 Chevy Venture minivan from avis at phila airport. The minivan comes equipped with a remote-controlled power sliding door on the passenger side. We wondered if the door had an auto-reverse to prevent it from closing on something. We could imagine that with the remote control, someone on the driver side of the van or inthe driver's seat could close the door without seeing that there was a child, for example, sitting or lying across the doorway. So we decided to test it. We held a 1/2 inch thick stick against the doorframe and closed the door with the remote. If there is an auto-reverse, it did not operate! the door closed on the stick with such force that it pulled the stick out of the tester's hand and crushed the stick against the doorframe. Imagine what it would do to a child's hand or leg! or neck, god forbid! what is this minivan doing on the market"??"

- West St Paul, MN, USA

problem #6

Aug 152004

Venture 6-cyl

  • Automatic transmission
  • 52 miles
Automatic sliding door on 2004 Venture van...door is dangerous. I sometimes Transport older people. I have had 2 near tragedies in the first 2 months I have owned vehicle. The last was when I went to the hospital to pick up a severely handicapped widow woman. When she started to make her exit she somehow must have had her right hand on door the handle and elbow part of arm on seat while door was opening. I could not hold the door back but was able to pull her arm free before it was broken. I reported this to General Motors and to the dealer where I bought this vehicle on August 2004. They both told me that this is characteristic of this vehicle. PE04064.

- Villa Rica, GA, USA

problem #5

Sep 152004

Venture 6-cyl

  • Automatic transmission
  • 0 miles
The automatic reverse safety feature of both power side sliding doors requires excessive force to activate. This results in potential serious injury to small children, weak adults or senior adults unable to exert enough force to activate the reversing mechanism. Compare effort required to this safety feature in typical home garage doors or the Honda Odyssey for example.

- Rockville, MD, USA

problem #4

Jul 102004

Venture

  • Automatic transmission
  • 7 miles

A D V E R T I S E M E N T S

The sliding door doesn't stay locked in the open position, even if the vehicle is on a flat surface. This almost resulted in a toddler being crushed between the doors. The dealership was contacted and indicated that a sliding door attachment needed to be tightened. The passengers left sliding door would not lock in place.

- Buena Vista, PA, USA

problem #3

May 272004

Venture

  • miles
Design flaw in 2004 Chevrolet Venture. The consumer rented the van for a vacation. When the consumer child opened the power sliding door his elbow became stuck in the seat and he could not remove his hand from the door handle. The door continued to open and hyper-extended his right wrist. The child hear a few snaps and then was able to move away from the door. The child sustained a broken wrist. The consumer believes this door is poorly designed.

- Overland Park, KS, USA

problem #2

Mar 242004

Venture

  • miles
Consumer's arm became trapped in the automatic sliding door of vehicle. The consumer could not remove her arm fast enough or stop the door from opening. As a result the consumer's arm was broken near the wrist. (rental vehicle). PE04064.pco

- Champaign, IL, USA

problem #1

May 272004

Venture

  • Automatic transmission
  • 100 miles
2004 Chevrolet Venture van. While stopped in a parking lot, my fourteen year old son opened the passenger side automatic side door using the interior handle. He kept his hand on the handle while it was opening. His arm (elbow) became stuck in the seat and he could not remove his hand from the door handle while the door was opening. The door continued to open and hyper-extended his right wrist. He heard a couple snaps and found a way to move away from the door. HeS now wearing a cast. We took him to a local hospital and X-rays indicated that he fractured his right wrist. PE04064.pco

- Overland Park, KS, USA

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