This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Chevrolet Venture. The contact stated that the key was in the ignition in position C when a passenger struck the gear shift out of park and the vehicle began rolling independently. The vehicle crashed into a tree and there was a small dent on the vehicle. There were no injuries and the police were not dispatched. The vehicle was neither inspected nor repaired and the manufacturer was not notified. The current and failure mileage was approximately 96,000.
Purchased a vehicle on 3-29-08. Service engine light came on two days later. I took it to the dealership approx. Two days after that. They advised me that I must have left the gas cap opened. I advised them I had not yet gotten any gas B/C I received car on a full tank. They checked the vehicle and stated they saw nothing wrong. The transmission was then whining. It got louder I took it back they put a quart of transmission fuel. Today 9-4-08 I took it back to them where they had to put another quart of transmission fuel in and the mechanic advised me that the transmission was gone and that the 6,000 mile warranty they gave me was used. I feel like I have been con until warranty was up. Not only that I advised them that I had been complaining about this issued. To come to fine out, the previous mechanic was no longer there and had not documented anything. The original management was not there either. I felt like I have been scammed. I am a single parent with two children of my own and two children that I have been raising for two years. I asked them for a reliable vehicle and they insured me that it was. After 5 months it failed me. Nobody wants to listen to me. Now I am being asked to put out 4100 for a transmission. Please further investigate this situation.
The contact owns a 2003 Chevrolet Venture. While attemtping to shift the gear into drive, it failed to operate normally. There were no prior warning signs. The current and failure mileages were 108,000.
The vehicle is a 2003 Chevrolet Venture. When accelerating from a stop the vehicle severly jerks. The transmission fliud and filter have been replaced with no change in the condition. This condition started around 65,000 miles.
The contact owns a 2003 Chevrolet Venture. When accelerating from a stop at 5 mph, the vehicle would jerk severely. The contact changed the transmission fluid, but that did not work. She took the vehicle to a repair shop and they tested the transmission. She was informed that the seals in the transmission failed and that this was a common failure. The vehicle is currently at the shop for repair. The VIN, engine size, and number of cylinders were unknown. The current mileage was 67,000 and failure mileage was 65,000.
- Lovef Park, IL, USA
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On April 27, 2007 Chevrolet Venture was involved in an accident involving another car when our four year old son was somehow able to put the car in neutral when the car was off. In trying to figure out how he did it we have discovered that approximately 30-50 % of the time the car can be taken out of park without engaging the brake. We have been able to determine through trial that this can be done at any stage of the vehicles operation whether it is off or most dangerously even if the engine is running. We feel 100% that this was the cause of the accident that happened. I have tried to fill out the rest of this form to the best of my knowledge.
Consumer complained that vehicle rolled on a slight incline. Dealer inspected the vehicle, and informed the consumer that nothing could be found wrong, and that was the normal characteristic of the vehicle.
Problems with drive train and/or transmission malfunctioning on 2003 Chevrolet Venture. On two occasions, while vehicle is on drive, it rolled backwards. Repairs where also made on brakes, and sliding door.
Problems with malfunctioning drive train and or transmission. The consumer released the brake and attempted to place his foot on the gas and the van rolled backwards. This occurred on two different occasions, one of which the vehicle almost struck the consumers four year old child. (the second incident occurred while the vehicle was in the drive position) the front brake pads were worn out and the rotors were machined.
Consumer indicated that their young child was able to turn the keys in the ignition. They were also able to change gears from park to neutral/reverse without depressing the brake. Which per the owner manual vehicle cannot change gear unless the brake is depressed. This resulted in an accident.
A D V E R T I S E M E N T S
- Franklin, TN, USA