This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1.) the vehicle was being refueled. During the refueling it was noticed that fuel started pouring out from under the vehicle. 2.) looking under the vehicle a crack could be seen where the molded plastic filler neck intersected the fuel tank. A fuel spill of two thirds of a tank of gasoline. 3.) the entire fuel tank was replaced with a new fuel tank ordered from GM at local garage.
The contact owns a 2003 Chevrolet Venture. The contact began to smell gas both inside and outside the vehicle. Approximately one year after initially detecting gas the dealer inspected the vehicle. The dealer stated that the failure was the head gasket. The contact brought the vehicle to a local mechanic for repairs, but the scent of gas remained. The vehicle was inspected again approximately four months later. The dealer stated that the entire fuel system should be replaced. Once more, the contact brought the vehicle to a local mechanic for repair. The mechanic stated that the filler hose deteriorated due to poor design or a material defect. The current and failure mileage were 113,000. The consumer stated that the vehicle leaks from the manifold as well as the fuel tank system. Updated 07/30/07
September 2006 was told my fuel tank was leaking and it needed to be replaced. I ask them where the leak was and they told me that it was leaking at the factor seal where the gas hose connects to the fuel tank itself. Due to the fact that my warranty had expired I was told I was to pay $1500 to replace it. I ended up taking it to an independent repair shop where they charged me $1100 to replace it on December 23 2006 the shop that did the repair told me that where this leak is a factory defect and, I was lucky that my van never caught fire. He told me that the area where this leak was a week point on the plastic tank and that it was never sealed right. The day they fixed my van they order a new and it too was broken in the same spot as mine was. They had to order another tank that same day. This is a big problem (plastic gas tank on my 2003 Chevy Venture). This matter need to be looked in to before some one else get hurt or dies because of the weak points in these plastics tanks I still have this tank and will submit pictures if you need me to so you can see where this defect is.
My 2003 Chevrolet Venture developed a stress fracture at the bezel/collar of the gas tank which caused the tank to begin leaking at a rate of 1 gallon / hr. I did not hit anything, per the mechanic. He could find no evidence of any other damage. The leaking was so bad that I had to have the vehicle towed. I contacted Chevrolet, but did not receive a response. This is a potentially dangerous situation, as the gas tank/bezel/connector hose is at a low point of the vehicle in the back. It is only through good fortune that I did not start a fire from the leaking fluid.
The caller said the neck of gas tank cracked. The tank was made of plastic. The caller stated gas leaked at the crack which was in the neck right where the body of the tank started. Dealer said it was not covered by the warranty. Manufacturer said it was not a manufacturer's defect. They will offer no help for free. Caller did file a complaint with manufacturer.
- Arab, AL, USA
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I have a 2003 Chevy Venture mini-van. The gas tank has come apart at the filler neck assembly. This is a molded tank and is all one piece. My vehicle has 46,000 miles on it. G.M. is willing to pay for half the cost which still amounts to $500 because the estimate I have received from the dealer was $893. However, this is not the reason for me to send this E-mail. I have taken pictures of this leak and I feel there needs to be documentation of this hazard. I find it perplexing that the manufacture and dealer would not stand behind their product regardless of the amount of miles on it. I am in the process of having the tank replaced for a cost of $250. But obviously, for a gas tank to come apart at the seam in a two year time frame makes me believe that the tank was defective when it was installed at the factory. Thank you for hearing my complaint. Sincerely, tim purdy.
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- Nottingham, PA, USA