This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 Chevrolet van purchased new 6/23/2003 from randy marion Chevrolet-Pontiac-Buick, Inc., mooresville, nc 28115. Problem: Squealing brakes. I have had this van into the dealership on five separate occassions in the past five months to have the brakes repaired. The dealership keeps my van from 2 to 4 days to 'make certain teh problem has been corrected'. the brakes have not been correctly repaired. Various service tickets state, "clean, adjust, applied anti-seize on rear backing bplates, beveled edge of brake shoes, and readjusted, clean and adjusted rear shoes and applied anti-squeal'. the brakes continue to squeal each time the brakes are applied. I am greatly concerned for my families safety. I am distressed that this dealership (randy marion) will not contact GM to ask for technical assistance to correctly resolve the brake problem as I have requested the dealership to do so.
2003 Chevrolet van purchased new 6/23/2003 from randy marion Chevrolet-Pontiac-Buick, Inc., mooresville, nc 28115. Problem: Squealing brakes. I have had this van into the dealership on five separate occassions in the past five months to have the brakes repaired. The dealership keeps my van from 2 to 4 days to 'make certain the problem has been corrected'. the brakes have not been correctly repaired. Various service tickets state, "clean, adjust, applied anti-seize on rear backing bplates; beveled edge of brake shoes, and readjuste: Clean and adjusted rear shoes and applied anti-squeal'. the brakes continue to squeal each time I press my foot to the brake. I am greatly concerned for my families safety. I am distressed that this dealership (randy marion) will not contact GM to ask for technical assistance to correctly resolve the brake problem as I have requested the dealership to do so on more than one occassion.
- Mooresville, NC, USA
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- Mooresville, NC, USA