This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am in the process of trying to work with GM to get the passenger side automatic, power sliding door replaced with a manual sliding door. File number at GM is 1-112050633 filed on 6/23/03. We have yet to speak to Mr. Kevin drew at GM who is handling our complaint. We have left numerous messages for him. My 9-year old son got his fingers caught in the sliding door as it was closing. He was on the inside of the van and got them caught in the back edge of the door (towards the rear seat). The automatic sliding door would not release to get his fingers out of the door. We had to finally use a crowbar to get his fingers out. We would have had to call rescue personnel to get him out if we had been somewhere where we did not have access to tools. It was a very traumatic experience for my son as well as the entire family.
I had a traumatic experience with our 2002 Chevrolet Venture mini-van. When the van is turned off and the keys are out, the power windows and radio are still functional for several minutes or until the door is opened. My 3 year old son and I were sitting in the van today with the windows rolled down waiting for preschool to start. My son was in the front passenger seat with his head out the window when he accidentally hit the power window switch. The window started to raise up and close with his head still in the window. Fortunately I had the presence of mind to hit the switch to roll the window down. John wasn't hurt, but he was very scared, and I was too. I checked my manual to see if my van has a window locking feature, but it does not appear to have that. My reason for this complaint is to make the manufacturer and parents aware of this danger and to see if something can be done to prevent this from happening to someone else. John could have been seriously hurt, and I am still shaking an hour later.
A D V E R T I S E M E N T S
- Belford, NJ, USA