This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Chevy 2002 Venture has been blowing headlights for the last few years seems they leak water but now they have turn yellow now the beam is very low where at night I can hardly tell if there on.
Our 2002 Chevy Venture van headlights kept going out at night while we were driving down the road. I took it to the garage where I bought it and they said that they have never heard of this happening before, the schematics don't show how to fix it. They even said they called GM engineers and that they said they didn't know how to fix it. So for the next year the garage kept putting in different pieces and sending the van home with us to drive. Mind you this is not something like the fan motor going off it's the dam headlights going off while at night and going down the road. The same thing happened time and time again headlights go out while you are driving down the road. After a year of this, we took it to the van to the garage and they kept it for 6 weeks. We kept getting different excuses of why it wasn't finished yet, so after the 6 weeks, they still didn't call, I was fed up enough I went and got the van. The serviceman stated GM started a forum web page to were if you have a problem with a vehicle, you can log on there and try to find an answer. That's how they found the next part they changed. Since we have gotten the van back on October 18th the headlights have stayed on. Then we think it took 13 months for this problem to occur the 1st time. What happens if it happens again and it causes an accident or death "?" I think we should be compensated for being the guinea pigs, in this research project. The Chevy service rep stated all he could do is maybe get us 1 free year of service, I don't think this is no where near what is owed for putting our lives in danger. Please help.
- Ionia, MI, USA
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- Streator, IL, USA