This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chevrolet Venture. While the vehicle was parked, the driver and passenger side air bags suddenly deployed without warning. The contact sustained injuries, but did not require medical attention. The vehicle was towed to a dealer where it was diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 143,000. Updated 04/06/16 the consumer stated the check engine light illuminated. Updated 04/19/2016.
The contact owns a 2002 Chevrolet Venture. The contact stated that while driving 40 mph, the vehicle began to overheat and the check engine warning lamp illuminated. The vehicle was taken to a local mechanic who diagnosed that the oil pressure sending unit, water pump, thermostat and radiator cap was defective and needed to be replaced. The vehicle was repaired yet the repair failed to remedy the failure. The vehicle was taken back to the mechanic who advised the contact that the motor also needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not further repaired. The VIN was not available. The failure mileage was 123,000 and the current mileage was 126,000.
The contact owns a 2002 Chevrolet Venture. While parked, the contact noticed that coolant was leaking from underneath the vehicle. The vehicle was taken to an independent mechanic for a diagnostic test. The mechanic stated that the lower intake manifold was leaking coolant. The gaskets for the lower intake manifold would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 150,000.
Suspension--both tie rods in the front of the vehicle have had to be replaced--mechanic said that both times it was near catastrophic failure. Other--air conditioner condenser cracked due to design failure. 2002 service bulletin told that GM was aware of the problem but kept quiet until the warranty period was over, and then refused to help. Brakes--front brake pads have been replaced four (4) times, rotors have been replaced twice. The vehicle has 83,000 original miles. I am the original owner.
The contact owns a 2002 Chevrolet Venture. The contact noticed anti-freeze and water on the garage floor where the vehicle was parked. The vehicle was taken to the dealer where the contact was advised that the head gasket and intake manifold would need replacing. There were no recalls for the failure and the vehicle was not repaired. The failure mileage was 83,103.
- Gwinn, MI, USA
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2002 Chevy Venture - manifold intake and head gasket failure at approx. 70K miles due to faulty engine design and dex-cool corrosion. GM lost class action lawsuit in 2008 about this problem. These gaskets should not be failing anywhere near this early. GM needs to recall this engine (3.4L V6) and fix the problem.
2002 Chevrolet Venture van with 77,000 miles- failure of intake manifold gasket. I noticed anti freeze smell everytime I shut off vehicle. This had been going on for about 2 months. I had local service station check it out and they informed me that the intake manifold gasket is leaking water and leaking intake manifold gaskets seems to be a major problem with Chevrolet vehicles. I understand there is a class action suit being started about this problem. Why hasn't Chevrolet done anything about this if it is true. Supposedly there was an article in the national petroleum institute magazine concerning this problem, any information that you can supply would be greatly appreciated. I have had all required maintenance done on this vehicle. I am having the intake manifold gaskets replaced next week before the water gets into the oil and I have a major engine failure. Cost of this job will be approximately $ $500.
The condenser is cracked on my 2002 Chevrolet Venture air conditioner. Chevrolet knew of this problem soon after we purchased the car, and yet has done nothing about it. They are about to lose their leading market share, due to shoddy customer service.
The contact owns a 2002 Chevrolet Venture. The contact stated that her vehicle would overheat. In addition, there was smoke coming from the rear of the vehicle. The failure has occurred on two separate occasions. The mechanic repaired the thermostat; however, the failure continued to occur. The current and failure mileages were 55,743.
My 2002 Chevy Venture was brought to the dealer in 2004 for normal maintenance. When I went to pick up the van I was told by the service person that they replaced the intake manifold gasket, which I was unaware that it was even a problem. This work was done under warranty and I was told by the service person that it was continuing problem with the Venture. It is now November 2007 and the gasket needs to be replaced again and the vehicle is out of warranty. I received a $946 dollar estimate from my local mechanic. I contacted the dealership and they also want to charge me for the repair. If this is a defect then Chevy / GM should repair this for free. I have read numerous complaints about this gasket problem. Please help.
Rear deferintial went out than front deferintial went out. I can not find a shop to fix front deferntial because they do not have the tools to take apart. A chevey dealership has made a suggestion that I replace the whole transmission. I have owned this van since Feb. 2006 and I've had to replce the air condishtion motor (about $950) the rear deferintial (about $1400) and now about an other $2000 to put a used front deferintial. The air cond. Motor was new, the rear deferintial was used I could not afford to buy a new one it would have been $3500. I beleive that I am paying for a lemon not a good working van. Please help me find out what I can do to have a recall on this van or if GM should be paying for replaceing these parts.
Head gasket failure, coolant leaks in to the engine compartment engine could fail at any given time creating a safety hazard for driver, passengers and other drivers.
I just bought this car in March of 2006. I have already have had brake problems, radiator problems, and now engine and oil pump problems. I still have approx. $7,500 in payments to a financial company. I did have an as is purchase but is there any kick back for mien some way. This isn't fair. Is there any thing I can do to have the dealer at least help with the purchase and repair for a new engine for this car. It also have 10 potential listings under autocheck.com. I haven't obtained those because I do not have the extra money to purchase these reports.
Throttle to the accelerator locked in the fully open position. Van accelerated on the highway. Brakes started to fade badly, unable to hold the engine. Had my four young children in the van. Forced to shift into neutral and turn the engine off in the middle of rush hour traffic.
Bought my Venture as dealer demo with 1400 mile on 6/18/02. In April 2004 A/C did not work. Tried recharging system found leak. Took to Chevy in June/July 2004 was told there was a bad weld on the condenser. They refuse to cover $800 repair because vehicle was over 36,000 miles. Also told me my gaskets need replacing at a cost of $1300. Also, have repeatedly had problems with my driver side power window not going up correctly. It gets stuck midway and sometimes will not go up at all. Have had this problem checked at the dealership from the beginning of ownership. Water is also in taillight lens. This was also fixed at dealership once but continues to occur.
Heard a rumbling/grinding noise and vibration when pulling out of parking space, more specifically when making a right turn. This noise was not heard when vehicle was in normal driving motion. Vehicle had been at the dealer at least 4 times. However, dealer was unable to duplicate the problem.
While traveling on the highway without prior warning the vehicle had shut down and had restarted after being placed in park. The dealer has been made aware of the problem. Ts the vehicle had cut off suddenly, usually at low speeds, and had lost power brakes and power steering. Scc
While driving at any speed engine will shut off without warning. Consumer had the vehicle serviced 3 times for this problem by the dealership, but they cannot fix the problem.
A D V E R T I S E M E N T S
- Bellingham, WA, USA