This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On the way to taking my son to work, I noticed a loud buzzing sound coming from the rear passenger side of my 2002 Chevy Venture van. Upon checking the dashboard for a warning signal, there weren't any warning light's displayed.I just recently had rear brake work done and I'm not sure if that is the problem. Also, I have been noticing a loud pitched whistling sound that starts at about 20 mph and stops at about 45 mph. There is a rattling noise that accompanies the whistling sound when the car is in acceleration.
Chevy Venture 2002 w/83732 miles. To whom it may concern: Anti-lock-ABS light, intermittent ABS indicator light. Started having issues with the anti-lock brakes system, when issue started the ABS light indicator light would intermittently flash and the ABS would by itself tried to engaged while car was running. This made driving the vehicle very dangerous because the ABS would try to engage while running not braking. On May 2, 2002, I took the van to local dealership to have it diagnosed for the ABS light on. They detected a left rear defective speed sensor and they advised me to have it repair for a total cost of $741 which I declined. I then called GM to inquire about any service bulletins and/or recalls on my minivan, GM found none and they declined to assist with this repair. Glen at GM stated that the defective speed sensor had failed because of the age of the vehicle and the driving environment where vehicle is driven (Illinois=snow=salt=corrosion). I do feel that there is a defective part within the ABS braking system and to be more specifically, the speed sensor. I will not be buying another GM product. I would be very happy to see a safety recall on this issue. Thank you very much for your assistance in this matter. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
Suspension--both tie rods in the front of the vehicle have had to be replaced--mechanic said that both times it was near catastrophic failure. Other--air conditioner condenser cracked due to design failure. 2002 service bulletin told that GM was aware of the problem but kept quiet until the warranty period was over, and then refused to help. Brakes--front brake pads have been replaced four (4) times, rotors have been replaced twice. The vehicle has 83,000 original miles. I am the original owner.
Air conditioner condenser failed, GM new of the problem in December, 2002, but kept their mouth shut until the warranty expired. The gas gauge does not work, it flips from full to empty, I have to keep a mileage notebook in order to know when to fill up. My warning light on the dash continues to flash "rear hatch ajar, side door ajar, low brake fluid." There is nothing wrong with any of the items. The front brakes went bad at 32,000, requiring new pads and rotors. The window button on the driver side will put the passenger window down, but not up. The rear window washer does not work. I am so glad that GM is going bankrupt. I bought an american car, to try and help the workers stay employed, but now realize that all I did was to keep some overpaid, lazy slobs on the job for much longer than they should have been employed. The dealer has been a complete loss, with GM customer service having the attitude that, "since the warranty has expired, you can stick it, because we don't care.
Front brakes failed prematurely--rotors were destroyed at 34,000 miles. Air conditioner condenser failed, GM knew of problem in Dec. Of 2002 but kept quiet until warranty ran out. Needed to replace condenser and dryer with new parts, GM would not help. Fuel gauge doesn't work, have to keep paper ecord of fuel consumption. Rear window washer has failed, does not spray.
- Paramus, NJ, USA
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I just bought this car in March of 2006. I have already have had brake problems, radiator problems, and now engine and oil pump problems. I still have approx. $7,500 in payments to a financial company. I did have an as is purchase but is there any kick back for mien some way. This isn't fair. Is there any thing I can do to have the dealer at least help with the purchase and repair for a new engine for this car. It also have 10 potential listings under autocheck.com. I haven't obtained those because I do not have the extra money to purchase these reports.
Electrical system, air conditioning unit, lock on back hatch, the power slider, and the front and passenger windows have a hard time rolling up or down when it is cold outside, even though car was parked inside garage all night. The air conditioning unit stopped blowing cold air just about 6 months after we got it. The lock on the back end was stuck in the locked positioned and would not disengage. And the electrical system is all messed up in the back end. Taillights want to work when there not supposed to and the same with the reverse lights. Lights brighter then others on one side then the other, then a few minutes later it will be the other why around. Alot has to do with when I push on the brake pedal if the turn signals are going to work or not. And the power slider was already recalled on the van. The rear brakes on the van are sticking. Example: When you stop for a second and then release the brakes it will make a loud noise like it was stuck and then had to force itself to release. Not sure where to start on this process to get everything fixed.
While driving approximately 15 mph brakes failed. While applying the brake pedal went to floor. Was able to avoid accident by pulling into a parking lot. When turning the car off then back on, brake failure light comes on.
My 2002 Venture has lost the ABS & AWD systems several times, (which is no fun while driving on ice and snow). The dealer has fixed wiring, replaced sensors, and is know waiting for complete wheel asmblies for my van and at least 3 others. The dealer has furnished each of us with loaner vehicles while they await parts. I have been told that the 2003 Venture has an upgraded system. The dealer has been very helpful, but I thought I should bring this to your attention, being that there was no mention of this problem on the "web". I wasn't aware of others having problems until this last incident and the service manager mentioned that I wasn't the only one having problems. Please contact me if you need further information, also let me know if this has been a larger nationwide problem.
A D V E R T I S E M E N T S
- Gary, IN, USA