This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear handle on the rear hatch broke, the plastic housing that holds the handle broke, like if the plastic is not strong enough to support the forces exerted on the handle.
The vehicle is a rental vehicle. Cusotmer rented the van and went out to the lot to put his belongins in the vehicle. When he pulled on the handle to close the hatch, the plastic housing broke and the handle came loose, there is a metal bold that was attached to the plastic, that piece cut the customers hand right hand, between his thumb and index finger. His wound was cleaned by the first aid at the airport and then we transported him to del sol medical center where his wound was sealed with medical "glue" instead of stitches and he received a tetanus shot.
- El Paso, TX, USA
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- El Paso, TX, USA