This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Chevrolet Venture. Consumer is handicapped and has to drive left footed. Within the first year of owning the Venture opened left sliding manual door and the door fell off the tracks and fell onto the consumer. This was in November of 2002. Consumer's brother put the door back on the tracks and sled it as far as it would go, but would not close. Drove the van to dealership, they said they fixed it. Continued to have door problems, and vehicle has been in and out of the dealership. August or September of 2004, the door fell off again. Stopped and had help putting it back on. Took it back to dealership, they said they fixed it again. Then, the sliding door overlapped the drivers door, pining the consumer in vehicle. Took back to dealership and this time it was out of warranty, and consumer had to pay to have it fixed. Currently, the window was moving from the wind that was coming around the door. Called the manufacturer, and I told them that door needed to be fixed agai. Currently, the car was parked in consumer's driveway awaiting repairs. The right door was now showing the same problems, the dealership changed the right door module due to a recall. This fixed the right door. The door has no handles to be able to shut the door, and consumer must slide the door using the window, and this was unsafe. The dealership put new seat belts in because they said the seat belts were causing the door problem. The new seat belts do not retract. The seat latch by the right rear door broke, could not move the seat in any way. About 2 months ago, while driving stopped at a stop sign and smelled gas. The O ring had a defect that caused this, according to the dealership.
Chevrolet Venture automatic sliding door is malfunctioning. The door opens as the consumer is trying to close it, and goes back and forth until it eventually remains closed. The vehicle was taken to the dealer but they have been unable to permanently rectify the problem. The consumer has elected to turn off the automatic door and operate it manually.
The right side sliding door will not open properly and was making a clicking noise when it was closed, sounding like it was going to prop open. Consumer will take vehicle to dealer for the second time because this could not provide sufficient protection inside the vehicle to the passengers.
The sliding door would not reopen when a object is in the path of closing as designed to do. Dealership was notified, but did not resolve the problem. Consumer sustained injuries to the lower torso.
Intermittently the sliding door on driver's side was locked and couldn't be opened up. On August 16, 2004. A 23 month old child's hand got stuck in the door. Child was taken to the hospital. Dealership has been notified.
Consumer fractured wrist when arm got caught up on the power rear door. (nar) the consumer could not get her hand out of the door handle because her elbow was against the seat back. The consumer suffered two and a half months of pain and inconvenience while the wrist healed. The consumer believes the deign of the door caused this accident therefore she is requesting financial compensation. PE04064.pco
Owner states that front doors do not unlock from the inside of vehicle. Dealership has been notified. The door could not be unlocked by using the remote or door switch. The vehicle was taken to the dealer but they were unable to duplicate the problem. The dealer cleaned the electrical contacts and advised the consumer to return if the problem persist.
The automatic door failed to release from the interior and a child's finger became caught in the door. The consumer had to use a crowbar to release the child's finger. The consumer requested the door be replaced with a manual door, however GM refused, because they stated the door performed as designed.
Consumer states that the vehicle is not equiped with a safety device which prevents the door form opening if something is in it's path and a a result a passenger was injured, the safety device works when the door is closing but not while it is opening. Nlm
A D V E R T I S E M E N T S
- Haines City, FL, USA